Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

I have been working with Tyler for many years, first as he walked me through a refinance and now on…read morethe purchase of a home. Tyler patiently answered my questions and concerns, always quick to reply and provide a level-headed, honest perspective. Tyler is great at communicating the process of qualifying for a loan and staying in touch throughout the process. The entire Capital M team is excellent to work with and I will happily refer anyone I can to them!

If I could give Christian and his team 10 out of 5 stars, I would! As a first time home buyer, I…read morehad a lot of questions (some of them more than once) but he was always so kind and happy to walk me through everything. He made an overwhelming process seem easy and manageable. What really impressed me the most was how proactive he was in always having my best interest in mind. He genuinely took the time to find the best options and lowest rates. I am so grateful for all of the hard work and support. Christian truly made what felt impossible possible, with the smoothest home buying experience I could have imagined. I can't recommend him enough!!

Yumi helped us close in 20 days! We were originally under contract with a lender who, as first time…read morehome buyers, made us feel really lost on the whole process. I reached out to Yumi who offered SO much education and understanding, on top of beating the original interest rate by a lot. She was so helpful every step of the way, and was always open to our millions of (probably very dumb) questions. We're home owners because of her diligence!

Yumi helped me buy my first home, and I couldn't have been happier to have her help and support…read morethrough this process! I was impressed by how quick she was at responding, helping me with my (sometimes dumb) questions at all times, with no judgement. I felt safe and respected, and the buying process with her was simple and effective! I would highly recommend Yumi to ANY home buyer, whether it be your first time or not. Rest assured, she will have your best interest at heart, and will get you the best deal possible!

Jessica helped us with the purchase of our first home and TWO refinances! With every interaction,…read moreshe was friendly, knowledgeable, and able to translate the (complicated) language of mortgages to me. I always felt comfortable asking questions to her; she was patient in her explanations and was always a good listener. Couldn't recommend her enough!

Amazing home buying experience! Made the whole process so easy and streamlined everything. Used…read moreGuild for my refinance also with no issues. She was always available to help and answer any questions throughout the process. I know she probably has a lot of clients, but Jessica makes you feel like you are the only one. Just because of the time and attention she devotes to her clients. Additionally have to shout out it is amazing to work with strong intelligent women helping other women buy their own homes! Thanks for everything Jessica!

Gary has been at the top of my list for my clients when they ask for mortgage loan resources for…read moreapprox 13 years. He has never let me down, and on the contrary, takes such genuine care of my clients while using his experienced eye to look down the road and guard against any obstacles, getting them out of the way well in advance. Gary is just the best!

Gary Boyer and his team are true professional! It took us a few years to find what we we were…read morelooking for. Throughout the experience, Gary was there. The response time was incredibly quick which is very important in the current market. His team explained everything and answered our every question. We couldn't be more happier with them! We highly recommend Gary Boyer and his incredible team!

Steph and her entire team were SO amazing to work with…read more My wife and I were first time homebuyers and we had ZERO clue what we were doing. We didn't know what was possible or how to go about it, but Steph and her team walked us through every step and provided support and advice along the way. The entire process was fast, seamless, and so painless. At the end of it all, we couldn't believe we had such a smooth experience. Steph and Tina were really kind, thoughtful, and awesome to us both the entire time. There's no doubt that we will be using them again in the future when the time comes!

Steph Noble is a true professional at mortgages! My wife and I were first time homebuyers and we…read morealways felt like we were in very capable hands. Steph started conversations with us by asking how much we'd like to pay a month, instead of telling us how much we could afford. On each property we were considering, Steph made sure we were confident in each of our offers by sharing with us complete breakdowns of how property taxes, insurance, down payment sizes, and total loan amounts, influence our monthly payments. I felt that Steph's team sometimes did wonders to make our offers as affordable yet competitive as possible. We got a great mortgage rate, during a period where mortgage rates are quite high. For very competitive houses, we even qualified for some appraisal gap coverage assistance. I'd highly recommend Steph's team at Cross Country Mortgage (Tina and Heidi) if you are looking to finance the purchase of your home.

I've had the opportunity and pleasure to work with James and his team on a few different occasions…read morethis years and I can honestly say I have thoroughly enjoyed working with them. The PDX Home Loan team are not just great loan officers, they are great human beings. They are personable, hard working, communicative, proactive and make the loan process, which can sometimes be frustrating, transparent and enjoyable. I refer all my new clients to James and his team and will continue doing so for many years to come. I truly care about my clients and it feels great to know they are in the best of hands with the PDX Home Loan Team.

Man, what can I even say about James Adair? If you are reading this review wondering whether or not…read moreyou should work with him, YOU SHOULD. HE IS AWESOME. I was an incredibly anxious, first-time homebuyer in 2014. I was terrified of the financing falling through because of a tight timeline. My husband and I were attempting to bump a contingent offer and everything was on the line. We were out of a month-to-month apartment, and if things fell through with our financing, we'd lose our dream home AND have nowhere to live. I was quitting the worst job of my life to start a new one, and was working a lot of hours. Long story short: James' team made the entire process easy and seamless. Working with someone local was paramount. When I made a few mistakes with documentation and paperwork, I was able to just drive it over to their office to make it right in less than 24 hours. They even stayed after hours to make sure I could drop things off. They were comforting and reassuring and really listened to me, and most importantly, they got the job done. Now, fast forward 6 years later. I'm very thankful for the equity I've built in my house and the updates James still sends me about it! I find his emails legitimately helpful and they keep me motivating to look at the big picture of my finances. I can call him to ask his advice about financial instruments and how different choices might impact my property value upon eventual sale. He still listens sincerely without rushing, even when there's no immediate profit in it for him. James is in this business of the long game. He will help you buy this house and, if he can, your next house and the one after that. He's a relationship lender in the truest possible sense and I would send any close friend or immediate family member to him without hesitation.

Whitney and her team were very responsive, telling us what they needed and answering all of our…read morequestions. The only thing I can complain about was that we were not sent the mortgage documents prior to the signing. We felt rushed during the appointment as there wasn't time to read through everything.

Whitney did an absolutely fantastic job helping us out with our mortgage. We are first-time…read morehomeowners, so we the whole process was completely new to us. Whitney was very thorough and never missed a beat, giving us daily updates and information. She was also always prompt with responding which goes a very long way in my book! Thank you so much for your great help Whitney! We love our new home, and couldn't have done it without you!

I highly recommend Kerry Greenwald and his team at Creekside Mortgage if you are considering buying…read morea home or refinancing your current home. Absolutely professional and kind, consistently transparent and collaborative. When I refinance my home, I will without a doubt be reaching out to Kerry and Nicolle at Creekside!

Creekside was the best I could've asked for! We worked primarily with Sami and she was the nicest…read moreperson and cared deeply about making the whole home buying process as easy as possible. I would recommend Creekside to anyone buying a house!

Michael and his team helped us with our home purchase and were so helpful! Very communicative and…read moreworked with us on a fast close to get the house we really wanted.

My husband and I worked with Michael and his team to buy our first house and are so glad that we…read moredid! From the first day we met with the team, everyone was so helpful and was quick to answer our many questions. It took us some time to find the right home and get through the process. Michael continually checked in and explained everything to us as we navigated what can be a complex, frustrating, or stressful experience. However, between Michael, Justin, and Bethany, we felt so well taken care of and they helped ease much of the complexity and stress. They were always very professional, quick to respond, and very efficient. They were also very transparent with the process, made it clear when certain items were time sensitive, and helped us understand what was standard so we wouldn't worry. We'd definitely recommend Capital M to any of our friends and family and will use them in the future if we move again!