They fixed the door the same day as looking at it. I was very pleased with how smoothly things went.read more

Something was seriously wrong with our garage door. Every time we opened or closed it, something…read morewas pulling away from the wall, dropping drywall on the floor. Eventually, a metal structure holding the garage light snapped, too. We gave Cincinnati Door and Opener a call and Adam came by to take a look. He was on time, courteous and very professional. He noted immediately that the two springs that bear the weight of the door had broken (I would never have known), which started the domino effect of having the pulley cable start to pull away from the wall and snap the housing the held it. Adam had everything we needed for a repair on his truck, explained the pricing and set to work. Just over an hour later he was done. He made the pulley housing stronger by using better quality metal than it came with originally, replaced the rubber strip under the door and the springs, secured the pulley to the wall, lifted the safety sensors so they wouldn't get damaged by rain or water and even changed a burned out light for me, since he had his ladder handy. The garage door has never been quieter. Recommended!

Had a door opener installed. Spencee was very professional…read moreand courteous. Very pleased with the product and installation.

Not an honest company. Charged me to replace openers and hardware on two garage doors. Installed…read morenew openers but reused old hardware (springs, pulleys, etc.). Doors started having issues within weeks. Spencer replaced one spring when it broke a few weeks after his initial install, but when it broke again a few weeks after that he refused to answer my calls and make it right. I had to hire another company to come out a do the job right.

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

We've had Mike out twice. He is on target, knows his business, is friendly and moderately priced…read more We trust him.

Paul and Mike are wonderful! They respond quickly and fix the problem. They are honest and…read moretrustworthy. Very fair prices for repairs or a new garage door. I highly recommend them!

I just had my garage door repaired. Craig was very friendly, professional and knowledgeable…read more Service was done the day after I called. He explained everything he did to fix the door, then also did some minor repair and maintenance on a second garage door. Price was reasonable. Service was excellent. I had use of my door again in 24 hours. Would definitely recommend!!

A year and a half ago I had this outfit install 2 expensive garage doors. One door has operated…read morewell since then. The other door started making noises and when called they responded promptly and tempered the nose but it was still not perfect like the other. Recently our door began to act up again by not closing and required multiple tries to get it to close. I called first thing Monday morning to ask for service relating that my wife would be working from home the next 3 day and the owner said someone would be out in the next 3 days. NO SHOW. My wife said she could stay home Thursday if I would arrange for someone to come out. I called River City doors that morning and they were there in 2 hours and the door is whisper quiet. I do not recommend this company.

What started out as a very promising company to do business with has since gone south. Everything…read moreworked fine for about 6 months. Then all of a sudden the door would not stay shut without holding it down for a few seconds. I called Austin, the owner, and explained it to him and he said it would be $125 for a service call. I said it's less than 6 months old. He said there's no warranty. WHAT!!! I'll be calling another company. I'll stay away from this one!

Paid a deposit for a job to Austin Hitch. He took money and run. Never provided service. Do not do…read morebusiness with Discount Doors & more.

PDQ Doors deserves a positive review. My house is only 3 years old. Everything was brand new by the…read morebuilder from day 1. Since new I could hear the garage door open up from anywhere inside the house. It was loud! Fast forward to current time and one of the torsion springs broke making it totally inoperable. I had to come home from work and manually lift the door so my wife could get her car out. I called PDQ at 0800 the following morning. They had two technicians there by 1030. He went over my options to just replace with the cheapest springs that the builder installed . He also suggested replacing both at the same time. He also pointed out that the stainless steel rollers were misaligned and two had the bearings shot. He gave me a quote which was reasonable. The garage is our main entry/exit to our house and the door operates constantly. He showed me other options to make things last longer. Installing heavier duty springs and nylon rollers would be a major upgrade. He was not pushy or trying to up sell. He just made sense. I opted for the better parts. The install was done in a couple of hours with adjustment and inspection of a third carriage garage door done in courtesy. I highly recommend PDQ. They were on the spot, knew what they were doing and reasonable. I honestly can't hear the garage door open or close at all while inside the house.

We needed a new garage door (original was 38 years old) so we tried this company. We got the…read moreestimate on Friday and the new door was installed on Monday. Casey was the original estimator and Rodney was the installer (by himself, no less) We saved $500 just by using a coupon out of the local coupon magazine. Both Casey and Rodney were very helpful and professional. We were very pleased with the service and the price we were given. We will probably be a repeat customer.