I do not get on Yelp very often. Only when I've had an exceptional experience, or wish to keep…read moreothers from making the same mistakes I did. Morningstar completely lost my trust when they charged us for "cosmetic damage" to the boat. We didn't run into other boats. We didn't have trouble docking. We had a sober captain the whole time.. They charged us for pulling the boat up onto a sandy beach. No damage to the boat or motor, just some sand on the toons. Total fiasco trying to get our deposit back. Horrible communication. Will never go back.

Morning "one" star Marina could have been a great experience leaving us with lake memories from a…read morewonderful pontoon rental trip. However, it ended up a disaster due to credit card holds and fines.... When we arrived back to the Marina, we were told that a GPS had sensed we were too close to the beach and they would need to do a full inspection of the boat. A $2000 hold was put on our credit card, for what seemed like forever!! The problem? The boats already had heavy wear and tear prior to our using them (they looked pretty old). There were no pictures or pre-inspection done with the party, so I question how they know what party caused the damage. When I asked the manager for any proof the damage was caused by our party, he said something along the lines of "We just know, we looked before". The boat is taken it multiple times a week and we were very cautious about keeping the boat damage-free (raising the trim, using buoys etc.,). My question for Morning "one"star... Did going too close to the beach cause the radio to break as well? (it was never working from the start) based on their logic we should replace that too. In the end we were charged a hefty fine with no real way to do anything about it. Part of me wonders if it was because we were all in our mid-20s and easy targets, hmmmm. Skip Morning-one-star marina and rent somewhere else

We do notrecommend you purchase or service a boat with this company. My boat was brand new when I…read moretook it in for the 20 hour service, CSB damaged the outside panel so badly, that several will need to be replaced. Brought to their attention and they blamed me and said it was damaged at the time of delivery.

The Staff at Charlotte Ski boats is excellent. We worked with Casey and he is knowledgeable,…read moreexperienced and is passionate about finding the perfect boat for people and families to enjoy! The company's values are apparent and come through as you walk through the boat buying process. Shopping for a boat was a pleasant experience and I would recommend CSB to anyone who is beginning their search.

Excellent experience with Morningstar Marinas. Very easy booking and wonderful customer service…read moreonce we arrived. The boats are very nice and comfortable. I would look no further. Best price and experience at Morningstar Marina! Thank you for a wonderful day on Lake Norman.

This boat rental company was rude and racist. They had the nerve to call me and tell me not to take…read moretheir boat to an area on the lake that's having a black party. She told me how her boats got vandalized last year and she doesn't want her boats down there. We were stuck, since all the other locations were sold out. We called to let them know some people in our party was running late so we'll pick it up at 11am instead of 10am, she said with a nasty attitude, " well the boat isn't going out much longer after that time". It was such an awful anxiety heighten experience especially being a retired veteran. I would not recommend this place to anyone even though they didn't have that same energy in person.

This was the first time renting a pontoon at Lake Norman. Two of our friends were visiting from…read moreLong Island, NY, so we thought we'd go out and spend 4 hours on the lake. The boat we rented was clean and well maintained. The people there were incredibly nice. I would recommend this place and we plan to visit again soon!

I've been a boater for over 20 years, and have had the pleasure of belonging to some of the nicest…read moreyacht clubs on the Great Lakes. One of the main highlights these yacht clubs all share is the quality and high level staff and management to make your visit memorable. Well, unfortunately this isn't something the Peninsula Yacht Club shares with them. I've recent resigned my membership and have shipped my boat back to the service I'm accustom to on the Great Lakes. I've never experienced such poor leadership and management while paying for a membership in my 20+ years of boating. Let me begin by saying Kathee Dishner and her lack of visibility of being the General Manager at PYC and the fact she makes no effort getting to know her members is a disgrace to this yacht club and the paying members. She is 100% the reason I resigned after being a member for 5 years. Safe Harbor should be concerned and should reevaluate their choice in having her lead PYC if they are trying to retain members and grow their business. In January 2023 I witnessed Kathee Dishner and her staff engaged in a gross and inappropriate confrontation with multiple members in the lobby after these said members had a 20+ attendee surprise birthday party in their bar. Once again there was no appreciation displayed for our patronage and after this incident many of us never returned to use the amenities of the club. Secondly, I've never experienced the amount of employee turnover at a club that I have at PYC. This is a direct reflection of the poor management and their lack of appreciation for the young men and women who are there to service the PYC members. I do have to pay respect to Mr. Harry Smith who is the marina manager. He and his staff are clearly hands above the shining stars at PYC. They are always there to help in any fashion. Although, Safe Harbor has spent a massive amount of money updating and renovating their clubhouse there has been zero invested in the marina itself other than new gates that never work correctly. The docks themselves have structural issues, the electricity on M-Dock is far underpowered for the size and amount of boats and this has been brought to their attention with no concern. Every month your electric bill is incorrect and multiple customer boats have had electrical component failures due to poor power conditions. I would highly NOT recommend PYC if you are looking for a place that will provide you with great service where you are valued as a member.

Nothing to say at this time. I will need to update at a later time. I do not feel like they put…read moreme in the best postion

We rented a 23-foot pontoon from Lake Hickory Pub and Marina for a full 8 hours, and our only…read morecomplaint is that apparently 8 hours can go by in about 20 minutes when you're having that much fun! There were 7 of us, so we split the cost, which made it a great deal. We debated doing the 4-hour rental, and THANK GOODNESS we didn't -- we would've been crying when they made us bring the boat back! The pontoon was super clean and in great shape. The owner himself came out, gave us a tour of the boat, and explained everything we needed to know before sending us off on Lake Hickory. Every single staff member we dealt with was friendly, helpful, and made the whole experience easy. Great boat, great people, great day with friends. We will definitely be doing this again. Next time we just need to figure out how to make 8 hours last longer! 5 stars all the way for Lake Hickory Pub and Marina!

An overall welcoming lakeside pub with a cozy, small-town feel. Parking could be better, and a few…read moremore menu options would add some variety -- but honestly, it suits the laid-back pub atmosphere well. The bathrooms are clean, and the staff are exceptionally friendly and accommodating. Just know that this is primarily a bar, not a full sit-down restaurant, with limited seating outside of the bar area. There are board games and little knickknacks for kids (and adults, I suppose) to enjoy, though personally, it feels more like a spot for a casual night out with friends than a family outing. The food was decent -- nothing that blew me away, but nothing disappointing either. The burger was solid -- a safe, tasty choice. The spinach dip was quite good, though we couldn't tell if it was made in-house or bought. A quick note: the pita chips that come with the dip are crunchy, not soft. I didn't mind that, but my wife wasn't a fan. The nachos had a nostalgic, homemade quality. You know when you'd throw tortilla chips and shredded cheese in the microwave as a kid? It brought back that kind of vibe -- in a good way -- with a nice, old-school charm and a bit of an upgrade. Overall, I'd give it a 7 out of 10, mainly for the friendly service and how accommodating the staff were with our large party.

I'm writing this review because I dropped my Tahoe/Avalon pontoon off at North Point Watersports…read morefor diagnosis and repair of a fuel delivery problem on JULY 11th 2024, and 4 months later they still haven't repaired the boat. I chose North Point because my boat and motor are under warranty and it may have been an issue that they could complete under warranty. Although I did not purchase my boat from North Point they stated they could do the warranty work as appropriate. As it turns out they said the problem was caused by faulty fuel that they said corrupted the VST on the outboard and would not be covered by warranty which I understand. However, 4 months is way too long to have a boat in any shop for a repair estimated at 4 hours total and no ETA for when they can have it fixed. Given my experience with North Point, I wouldn't be surprised to see a response to this review with more excuses or blame since they haven't taken ownership. Anyone considering purchasing a boat from North Point Watersports may want to consider the ability of this shop to effectively and efficiently provide service support following the sale. 10/22/2024 UPDATE: Today I picked up my boat from North Point still not running after they had it FOUR months. The only way I was able to get to this point was by filing a consumer complaint with the NC DOJ at https://ncdoj.gov/file-a-complaint/consumer-complaint/ Subsequently I dropped it off at another dealer who committed to having it running within two weeks or sooner

My husband and I started our search for a boat in early 2019. Dave and his team at North Point was…read morethe first place we went to look. Dave (the owner) took the time to educate us on pontoons and asked us the right questions to suggest the best boat for our needs. We then visited every pontoon dealer within an hour of our home, just to end up back at North Point. A year later and we can not be happier. The boat itself has been everything we needed for our family. Dave and his team continue to provide great customer service whenever we have questions or need anything. Highly recommend North Point and Avalon Boats. Best quality for the price hands down!

These folks are fair and helpful. While the atmosphere is laid back, they get the deliver the…read moreservice. I bought a used wake boat from them and they were super helpful with everything from negotiating to finance and even game me a training run to learn all the features. I've taken it back for service and warranty repair and they are excellent in that area.

There's really just not enough nice things to say about CWS!…read more We've worked with them all, Jake, Robbie, Tanner, Nate, Robert and ToniAnne and every time we've walked away with a smile. They delivered our boat to our driveway the night of July 3rd to ensure we'd have it for the 4th of July festivities - super easy, super kind! They have called and followed up with us, they even made themselves available one day on the lake when we couldn't figure out how to use our boat! We feel like whatever our needs are they'll take care of themselves, or point us in the right direction. Being new to an area and making a large purchase like a boat can be intimidating if you have no prior knowledge of the company - we can say with confidence you have nothing to worry about with CWS. We dropped our boat off today for the 20 hour service and Nate was diligent in going over our concerns, and answering questions for us. And if all that wasn't enough - they taught our boys how to surf! Loving lake life!