Great stay. This is where I will stay on my next trip to Murphy. Very clean, great location!read more

We stayed at Sunset Motel recently. The room was clean and smelled of cleaning products. The bed…read morewas comfortable. The air conditioning unit was loud. Although they do not allow smoking in the rooms, smoking is allowed on the porch outside of each room. If you are smoke sensitive you need to be aware of this smoking policy. We stayed two nights. Check-in was easy enough although our greeting was not unfriendly it did not set a comfortable tone. A basket of fruit, granola bars & mini muffins were left in our room for the second morning but I was not told if there was a basket for the first morning of our stay. A coffee maker is available in the room. Noise levels here are not bad considering the motel is located downtown with restaurants nearby although late arrivals can be noisy. They have several motorcycle guests here.

Front desk lady was really nice and sweet. Checking in and out was a breeze. They do offer…read morecontinental breakfast (only bread and cereal) no proteins (meat, eggs, etc.) They have coffee and tea all day for free. On every floor they have vending machines and ice machines near the elevator. FYI, the elevator smells like old musty socks. The room could be better for the price. The bathroom wasn't as clean as I would like. Also, the room decor such as the two chairs had mold on it but if you just need to sleep then this place isn't so bad. Also the location, it's within walking distance to Harrah's Cherokee Valley River casino and resorts.

Check in was quick. The lady behind the desk was super personable. Everything was clean. The…read moreroom was clean and comfortable. Check out was quick. Price was reasonable. Breakfast was good - several options.

This is the sweetest little inn, with the most amazing owners. Couldn't recommend anything more…read morehighly. It is very lovingly restored and appointed and immaculately clean.

Beautiful 117 year old home restored and tastefully decorated. Bob and Sandi are delightful hosts…read more We felt welcomed, as if we were long lost friends. Sandi is a great cook. There is a nice front porch where you can sit and drink coffee and watch the hummingbirds come and go all morning. A back deck is available, as well. The sitting room is spacious and comfortable. Check out the original glass in the sun room! We stayed in the bridal suite and enjoyed a perfectly sized room with 1/2 bath within that space. So much is within walking distance...church, restaurants, shops. If we're in Murphy again, we will stay here.

Being the only "decent" hotel in Murphy, we have stayed here innumerable times. It just gets from…read morebad to worse. Front desk staff mostly young men who couldn't give a damn. Housekeeping blocks the hallways with bags of trash, you have to touch these filthy bags to get by. Gross! Hotel was DEAD. As in VERY FEW guests. Was in a wheelchair and asked for a later checkout as it took me more time to pack up. Young man at front desk said "I'll give you thirty minutes". Not helpful. And the way he said it! So rude! Ice machines are ALWAYS broken on the floor you are on. Now WHY is that? Because they DON'T CARE! These people don't care and it shows. I hope Murphy gets a decent hotel very soon, as this one STINKS. The breakfast service is NOT ADA accessible. A GUEST helped me while two young men sat with their FEET UP in the back office staring at me. I couldn't even make a damned waffle! No fruit left out during the day for guests as in ALL OTHER Hilton properties. And the employees scarf up the cookies left out for the guests at night - wander around with them and eat them right at the front desk in front of guests checking in. Does the owner not know what is going on? Or does he/she not give a hoot? Seems to be the latter with the coldness and rudeness of many of the younger male staff. Murphy! You need a better hotel than this one! Quickly!

This property is just fine. As others have noted, it has some age on it but the lobby area and…read morecorridors seem to have been updated. The rooms....not so much. But there was nothing wrong with them. Comfortable furniture, everything functioning, and clean. I wouldn't expect super gracious/kind staff but they'll do their jobs. Location is good. Adjacent to highway. Not far from downtown (7-8 min). Fast food and Wal-Mart and Walgreens across the street. If you need to stay in a hotel in Murphy, you don't have all that many options and this is probably the best you'll get. Again, very standard "ok" hotel property, just don't expect to be wowed by the property or the staff.

The individual was very rude after I reported that the door to our room was open , the bed was…read morevisibly be. en sat on or She told me she had shower curtains and I said i want anothe room .layed in and the shower had no shower curtain. First we felt the room wasn't secured. We did not know why or who had been in there. I asked for another room which she did. Then my wife and I went back down for coffee , and my wife just told her again what we found. Evidently she was new cause then she accused my wife as being aggressive. Im 70 she's 73 we have stayed at IHG for 15 years and was never treated like this. Asked to talk to the manager and once on the phone she never ever responded to our claims or offered an apology. We reported this to corporate and are still waiting for a call of apology from Murphy. Never will stop in Murphy at all.

We stayed in this Murphy hotel while visiting my mom over Christmas. It's close to downtown Murphy…read morewhere you can find some cute spots to eat and shop. Check in was easy and the person who checked me in was super friendly. Our room was clean and spacious. There was a mini fridge and microwave in the room. The bathroom had Dove body wash, shampoo, and conditioner dispensers in the shower which I liked better than the tiny bottles since my hair is long and I need a lot of product! The bed was pretty comfy and I liked they had pillows labeled as firm and soft on the pillow cases so you could easily find your preference. If you opt out of daily cleanings/towel changes/sheet changes, you get a point bonus which we opted to do since we were only there a couple nights. The only downfall was noise carried a bit through the door and walls. I could hear kids running around in the hall and TVs on a couple of times, but it was never enough to prevent me from falling asleep or wake me too early so not a big deal. They have complimentary breakfast, but I'm a late sleeper and not a big breakfast eater so I never checked out the offerings. Coffee was available in the room. Overall, we had a good stay here at a good price and I'd book this hotel again when visiting the area.

Stayed at this hotel overnight on my drive back to Tennessee…read more Staff was friendly and very accommodating. I found the room to be super clean and the bathroom was spotless. Also the beds were extremely comfortable. Overall, I had a good experience and would stay there again.

We checked in with our reservation to the last room available. We dropped our stuff in the room…read morethat had an interesting odor only to head back out. Once we walked out of the room I realized the door doesn't lock. Not only from the outside but the inside as well. We let the front desk know that we can't stay in a room that does not lock we were told that it is their last room available and there will not be a maintenance person around for a few days because it's Fourth of July weekend. We were then told we have to take it up with Expedia to get a refund. It's been several days and Expedia can't refund the money because they can't reach anyone there. We have tried calling and no one picks up. I am confident that they knew the door didn't lock prior and probably continued attempting to rent it out after. Terrible customer service and odor. Spend the extra $50 to stay at one of the nicer properties next door.

The customer service is the only thing that bumped this up from two stars to three. The lady at the…read moredesk really helped up out and was very nice and accommodating to an emergency situation. However, the price was ridiculous. Two nights at $341! Unreal! I've stayed in hotels way better for much cheaper. We did have two pets but again, we had our pets when we stayed in the better hotels. Next, roaches. The rooms were decent for a quick stay but we did see roaches. For $341for two nights, I better not see any bugs much less roaches. Days Inn, lower your prices, and hire an exterminator. Keep up the good work on the staff!

The motel is dated. However it was clean the staff was friendly and the internet was faster than I…read morethought it would be. I could walk to a few restaurants which was nice. The beds were comfortable and the cleaning crew to the lady in the lobby were amazing I will stay here again

Arrived on the coldest day of the year to a place about as weatherproof as a sieve. The heater is…read morepositioned in the bathroom so the bathroom got pretty comfortable while I slept in all my clothes and a knit cap in the freezing bedroom. The toilet and bathtub are awesome. I giggled like a lunatic when I saw them. It's just impossible to take a shower in here and not feel pretty! And this place is probably delightful in the Spring and Summer. But that was little comfort as I shivered in bed and prayed for the sunrise. My 800th review.

Even though I had a good stay there was a hole on one of the blanket on room 23 still a good and…read moreold place

We were extremely tired from driving all day. We pulled up to Mtn Vista Inn. Rates were very…read morereasonable. But the room is filthy. Floors have not been mopped. Sheets look as if someone had slept here before. Roaches on walls. We asked for non smoking and guess what?? We got a smoke filled room. Towels reeked. We tried to call the desk to no avail. Nothing good about this overnight.