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    River Guide Kayaks

    4.0 (1 review)

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    11 years ago

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    White River Canoe Company

    White River Canoe Company

    3.2
    (93 reviews)
    29.8 mi

    Alright y'all.... If you're looking for a chill fun afternoon on a warm summer day you have got to…read moretake a float down the river. We rallied a few of us girls and our kiddos, packed up a cooler, snagged a portable speaker and off we went. We chose the longer float which was about 4 hours and got the cooler tube to go with (which was an up charge, ties to connect the tubes to one another is an additional charge as well which we didn't love) The rafts were super comfy with nice headrests. This made for a nice chill afternoon. A summer must for us.

    We brought our summer camp here for a field trip with 50 campers, and unfortunately our experience…read morewas extremely disappointing. 1. Check-In Process The woman working the front desk (I believe her name was Cali) was kind and did her best to help us. This review is not about her. The check-in system, however, was incredibly inefficient. Every camper had to come to the desk individually, Cali had to look up their waiver, and they then had to have their name written down by hand. Checking in our group of 50 campers took approximately 35-40 minutes. As a camp, we take trips to many local attractions that require waivers, and we've never had a check-in process take more than about 10 minutes. This system felt unnecessarily slow and completely unprepared for groups. 2. Communication Before our visit, we clearly communicated that we needed to leave by 2:30 p.m. to return to camp for dismissal and that we were looking for roughly a 1.5-hour boat ride. After finally checking in, we were put on a shuttle bus for nearly 20 minutes. During the ride, I asked the driver how long the boat trip would be back to our starting point. She told us it was a three-hour trip. At that point, it was obvious there was no way we'd make it back in time. We had to turn around, ride the bus back, wait while boats were rearranged, and then be transported to another launch point. In total, we arrived around 1:10 p.m. but didn't get onto the water until approximately 3:30 p.m.--over two hours spent waiting with 50 campers in 90-degree heat. We ultimately had to notify parents that camp dismissal would be delayed by about an hour. 3. Customer Service This section is directed specifically at the owner, Andy. The employees we interacted with--the front desk staff, the people helping with the boats, and the bus driver--were all friendly and helpful. They were not the problem. After explaining what had happened, we respectfully requested a 50% refund on our $500+ reservation since a large portion of our day had been spent waiting because of issues that were outside of our control. Rather than showing any understanding or attempting to work with us, Andy was hostile and dismissive. Judging by other reviews mentioning similar interactions, this unfortunately does not appear to be an isolated incident. Overall The boating itself was fun, and the campers enjoyed the time they actually spent on the water. Unfortunately, everything surrounding that experience overshadowed it. Between the inefficient check-in process, the poor communication about scheduling, and the owner's response when we raised legitimate concerns, this ended up being the worst field trip we've had in over five years of running our camp. I would not recommend this location for large groups, and we will not be returning.

    Photos
    Part of our group "Family"
    Part of our group "Family"
    Rough start in the shallow water.
    Rough start in the shallow water.
    Part of the group, "kids"

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    Part of the group, "kids"
    Saxony Lake & Beach

    Saxony Lake & Beach

    3.5
    (20 reviews)
    26.6 mi

    Besides the fact it was a perfectly beautiful sunny day, this was not worth the gas to drive here,…read moremuch less the $7 each to get in. It is definitely not a lake, but a decent size pond. You are not allowed past thigh deep in the water unless you pay an extra $10 an hour to do the obstacle course. Also, parking is not clearly marked. Small kids did seem to have a good time, so it might be worthwhile for families with little ones. Since Fishers residents get in free, it might also be a good dunning spot for you. They do allow outside food and coolers, if you want to pack a lunch, and offer coolers with drinks for sale at an inflated price. If you do decide to go, make sure to fill out the waver online ahead of time.

    I went by my self to try this place before I brought any grandkids. 1 + is that you are allowed to…read morebring in outside food coolers and toys of floaties basically all the stuff that you would want to bring with you and I do suggest you do so. I asked if there was a place where they do sell drinks and snacks and I was told they do over by the Porta Potty but I really didn't see anywhere that these items were being sold Maybe there was someone back in the kayak shed they had those things available but I would just recommend you bring your own. They only have porta potty available which I personally not a fan of. The Sandy Beach area where I was laying had so many bees and wasps. I happen to have some bug spray in my bag so sprayed myself and the area where I was laying at and my towels in an effort to keep them away. Worked for short amount of time. The sand is very hard and uncomfortable. Bring chairs. It's $7 per person to get in if you're not a fisher's resident if your Fisher's resident it's free and probably more affordable if you have the group of kids because it is $10 extra for an hour of the kayak use and $10 extra to go beyond the roped area probably because they have this inflated play area that's tethered outside that roped area. They have a lifeguard on duty. Fill out the waiver before you go. If you have the money and bring your own food and drinks it could be a nice little outing for the family. If your not a resident of fishers though I'm sure there are more enjoyable options for $7, $10 or $27 per person. Also be prepared to bring cartloads to be able to enjoy or be comfortable.

    Photos
    Hospital nearby
    Hospital nearby
    5 lb bass
    5 lb bass
    Walkway and parking

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    Walkway and parking

    River Guide Kayaks - boating - Updated August 2026

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