The 5 star rating is based on two criteria. One, the quality of the work. Our vehicle looked…read morebetter than new when they were finished. Two, the personal service and timeliness. The car was ready a day after their estimate. Pretty good these days. Also little courtesies. When we picked up the car, my wife noted a tire looked flat. LJ immediately got out the air pump and checked and filled all the tires. I hope not to have the need for body repair again. But if so, LJ's where I will go.

LJ did a great job. Good communication. Fair price. Easy to work with. Will use them again in the…read morefuture.

Awesome customer service. They kept me informed every step of the way. Very professional. Dealing…read morewith an accident sucks, but they made this process so easy and did quick and quality work.

Please note: this review is NOT about the actual quality of their repairs.  It is only about my…read moreexperience trying to get an estimate, which I'd give a solid 4.5 due to my unusual circumstances. My car has a rain leak, and I know with 100% confidence where it's coming from.  Unfortunately it's one of those scenarios where knowing the problem and actually being able to fix the problem are two different issues.  So before jumping into dramatic DIY repairs, I decided to try to get professional estimates. The catch? I didn't want to take PTO at work to bring my car in. Fradella's was one on a list of shops I ended up calling.  As was expected , I had to go through the circular argument: Them: "You have to bring the car in." Me: " Why?" Them: " So we can see the damage." Me: " The damage is invisible because it's inside the door." Them: " Okay, but you have to bring the car in." And so on. Eventually they agreed that I could email them some pictures and they'd give me an estimate based off that.  I think the person I emailed forgot about it or was out for a little while, because it took a week to get a response.  However I did eventually get an estimate from them without having to bring my car in, and considering how difficult that was with all the places I called, I felt they deserved a good review.

Got my car back today after the bumper was replaced and tailgate repaired. The total due came in…read morelower than estimated. The outside & inside looked like new when I picked up my Traverse. Edward and his team did an Excellent job.

I think I have found my go to body shop! Mr. Ed is reasonable in prices and fixed my problem…read morequickly. I had a window motor that needed to be replaced. He allowed me to order my own parts from eBay and bring it in! I love that I can shop for my own parts and bring it in. It took his team about 20 mins to change the motor! Hourly rate i believe minimally is $50/hr. Whereas other places didn't allow me to bring my part in and charged me ridiculous labor cost. I'm sooo glad we found a place we can trust with our vehicles. Next time you need a body shop, try giving Edward a call! He's super nice!

I took my ' 73 Chevy Nova Hatchback to this shop for a new paint job and was told they have painted…read moreantique cars in the past. My car was in their shop in Metairie from January 2024 till end of September 2024. I show my car at Cruisin the Coast annual car show in October and informed them I would need the car back by mid-September. I received a decent price quote from this shop and was told it was because of the length of time I was willing to wait for my vehicle. Both the painter and owner/manager said my car would be ready way before October. It turned out to be a real nightmare. In my opinion, my car will never be the same. My full story below. Well here goes, the work was terribly done and not completed, the length of time promised was much longer than promised, the staff are very rude (foul language used in threatening manner) and treat customers horribly, poor management skills seems to be one of their biggest issues so, don't expect help from Oscar the owner/manager. It got to the point where I considered calling the police on the painter who seems to have many issues going on and feels the need to threaten customers who are not satisfied with the work done or lack there of. It is my opinion that management lets their only painter get away with poor treatment of customers because they are short handed and he was the only one doing the painting. The painter complained about his job and bosses the entire time my vehicle was there. He kept pushing up the date my car would be ready up while working on other cars that were brought in later than mine. I truly believe that they work on the cars that come in from insurance companies they are possibly contracted with and/or get referrals from before private paying customers. If you want good customer service, your vehicle taken care of, painted and put together correctly then my opinion is, don't take it here. Do your research first. You will see other similar reviews for this company. I made my mistake by not reading the reviews first. The owner/manager is no help at all when customers have a problem because they have only one painter now (painter's helper got into argument with painter and quit while my car was in shop) and it seems the owner doesn't want to do the work himself to make his customers happy. I ended up taking my car without the work being completed because I was afraid the painter and others there would damage it further. Customer satisfaction, quality work and value for your dollar are definitely not priorities at Color Tech in Metairie.

When you want an excellent done on your car or truck see Henry he will really take care of you!…read moreHonest people doing great work. Brittany is the office manager and has a great memory. They painted my 99 miata and she looks great. Fixed my truck and my wife's car.......Excellent!!

Simply amazing. This is the second time I've used A. Vargas Body Shop on Magazine Street in New…read moreOrleans, and the experience has been outstanding both times. In a perfect world, none of us would ever deal with car accidents. But in a city like New Orleans, they're often an unavoidable reality. When it happened to me, Alex and his talented team made my vehicle look good as new--maybe even better. The service was exactly what was promised. Pricing was more than fair, with no hidden fees or surprise add-ons--just honest work at a fair cost. And the timing was spot-on. My car was ready exactly when they said it would be, just like when they repaired our Jeep Renegade three years ago. The quality of workmanship speaks for itself. Alex never judged me for wanting to repair my 2019 Ford Fiesta rather than let insurance total it. I love that car--it has barely 50,000 miles and gets 42 mpg on the interstate--and Alex understood that connection. To top it all off, they returned the car cleaned from top to bottom. While I certainly hope I never need a body shop again, it's reassuring to know A. Vargas Body Shop is just a phone call away if I do!

Brought my car in a few months ago becuase a darned pothole bottomed out my car and my rear bumper…read morecame loose. I called my dealership and they directed me to a place with horrible reviews. So I decided to go it alone and chose A Vargas. I pull in and ask for an estimate. Instead Alex says the bumper is just loose (no damage) and everything looks fine. He then snaps it back it place. Problem solved. Alex wouldn't accept a payment! He said "it was easy" and I told him it was his expertise and availability to quickly help me that was worth money. Finally I just put some cash in his shirt pocket, waved goodbye and walked away with both of us smiling. I can't image a more trustworthy, professional, and knowledgeable body shop. Don't let the location or the cluttered appearance of the shop stop you. This is a great business.

These people can make A Dent disappear like nobody's business! They saved me so much money by not…read morehaving to go to a body shop. They are both friendly and quick and the job is done perfectly.! FR FR no cap!

They were able to bring my Volvo rim back to basically brand new condition for less than half the…read morecost of replacing the rim. It looks amazing

Fast and eye for detail work. Price was cheaper than previous body shops visited. Went well and…read morebeyond in service and professionalism.

Was involved in an accident and didn't want to buy another truck cause they're so expensive these…read moredays. I went to a couple of bodyshops that gave me very inflated estimates and didn't value or respect my time or money. One of the bodyshops had me bring my truck in one day for several hours so their technicians could evaluate the extent of the damage and could give me an accurate cost for the repairs. Based on the estimate they gave me and what we aggreed upon, I dropped my truck off. They kept my truck for 2 weeks only to have them call me back to tell me that it was going to be a higher amount and more time (keep in mind, that I was renting a car for the 2 weeks they kept my truck). They gave me a range and not an accurate estimate this time, also they told me that it was going to be another 4-6 weeks (in addition to the 2 weeks that I had left my truck thinking that it was being worked on) if I accepted to leave my truck with them. Luckily, I had a friend recommended La Prairie. I am super satisfied with the service that I received at LA Prairie. They are fair with their prices, they pay attention to detail, value and respect your time and money and they are accurate in their estimate of the cost and time needed for the work. My truck looks like brand new again! Do yourself a favor and save yourself some time and go see Mr Joe at La Prairie collision center.

I had an amazing experience with Fletcher's. I brought my car in after getting rear ended…read more(insurance claim). They completed the assessment within 24 hours and let me know that the back bumper and trunk had to be replaced. They kept me updated while my car was in the shop. When I went to pick it up, I was very impressed! Impeccable work. Their customer service is great too. I highly recommend Fletcher's.

Amazing experience. The team at Fletcher's not only does high quality work, but they were super…read moreresponsive when I needed additional service done. Extremely professional. This will be my go-to place, and I would absolutely recommend to others.