They will smile in your face and take your money . I bought a car here and it arrived with mudd…read moreall over the seat . They botched the instalation of my hitch cut out so bad ,it looked like they used scissors to cut through plastic. When I informed Stephen Murphy I was un happy he avoided the issue for a whole year and then kept on avoiding the issue . The owner personally insulted me calling me a cry baby also telling me I wasn't a man . The owner also demanded to know what I did for a living and when I told him it was none of his buisness he also called me rude. I will never buy a subaru ever again due to the way I was treated by these people . With subaru five star service stops at the buck and I would recommend buying any other car. Subaru will treat you like dirt!!!!

After buying two vehicles and taking three cars here for service over the course of over 15years I…read morecan say that they mean what they say when they say they have HEART. Every time I'm there I am reminded of why I continue to take my cars there. Everyone there asks me if I need anything, have I been helped, how can I be helped. They never recommend services that I don't need, and if I have questions they take the time to show me the answers respectfully. Also I really appreciate their new service acknowledgement system. I can agree by text or call if I have questions. Super easy, convenient & technologically impressive.

I have purchased all my vehicles from Bill Rapp of Subaru (formerly Benedict's) and have been happy…read morewith each one. The excellent Service Department managed by Constance Miller is a big reason why I buy my vehicles there. It is nice to have a place to take my car for maintenance and every service need knowing that I will receive superb care. It is nice to be able to work with Connie who makes sure everything that needs attention gets it.

Got my car in as soon as possible to update and fix any bugs that might've been in the system…read more Always pleasant. They check to make sure everything's all right the following day which is conscientious. And one of the greatest things is they always clean the car and wash the car before you pick it up. This is a much appreciated and great service they provide their customers. When a dealership does that you know they care a great deal about you and your business. We have and have had many Subarus and it is our car of choice in our family.

Just bought a new vehicle at Butlers Auto Sales in Sidney, NY Super friendly sales people. Fast,…read moreeasy service. Fair trade in on my vehicle. Low price cars. Low interest. My wife and I are super happy! See Scott for sales. Kevin Finnegan, Oxford, NY

Purchased from here. Need to purchase two more cars. Won't go back. Spent considerable amount with…read moreplenty of cash down. Test drove a few vehicles. Picked one and had to pay sticker price. Wouldn't take 500 off STICKER. It was a "we know what we got" response. What a shame and bad decision. They were aware I was shopping for more cars also. 500 off a 20k plus vehicle wasn't unreasonable.

Professional, made buying a car easy. Car has been great, and kind when I call-to ask a question…read moreabout services

Absolute garbage of a dealership. Sold my girlfriend a car less than a year ago and it's been back…read morefor repairs 4 times and on ots way again. Bandaid after bandaid. Should have told her to sue them. And the loner car is absolutely garbage as well. 200,00+ miles and that broke down as well. If you want sh!t for a vehicle and bandaid I recommend warrens.

This place is fine, but they're not always the friendliest. Recently got an inspection done where…read morethey had to do a thousand dollars of work on my car and somehow missed that there was a nail in my tire. There are better places in Oneonta.

STAY AWAY! I recently took my car into Monsers to fix the…read more"Check Engine Soon" light. After having them work on it for THREE different occasions, it still wasn't fixed, and they charged me $987 dollars for repair parts and labor, that never solved the problem. On my fourth trip back to find out what exactly was going on, John Bogart, the manager, said to me, "Well leave it here again and we'll see what we can do." NO! NO! NO! I then took it to Susquehanna Auto Repair and had it repaired for $78 dollars. The light has never come on since. MONSER BROTHERS is the epitome of a RIPOFF!

I have not had my vehicles worked on here yet, however, my tire exploded this morning down the road…read morefrom the shop and the owner was kind, respectful, and went out of his way to help me. After about 30 minutes of putting another tire on I went to pay him and he refused any money. He simply said "Merry Christmas" and went back to his shop. How's that???? I did buy him a card and I'll be dropping off a bottle of wine next week.

The most honest, decent, friendly mechanics you'll ever find, year after year…read more Consistent top grades. Call them for an appointment..you'll see what I mean.

Me & my wife was in Coopertown for the World Series Gala but didnt make it because we blow a tire &…read morehad to have it towed couldnt get wheel lock off to Royal Hyundai 20 miles away.Anthony was the serviceman we delt with who was very helpful with our situation.we were strained in our motel which they accomodiated in picking us up.Thanks everyone involed in our sitation. Yours Truly Walt & Linda Counterman

My retired father got brand new tires on his car. After…read moregoing through every route possible he was told he has the wrong size tires on his car. That means Royal Hyundai and their team put the wrong size tires on their car. Steve Harris the owner told my retired on a budget father " buy 4 new tires and we will install for free" No Steve Harris that's not going to work. Your dealership put the wrong size tires on my fathers car. Now you want to make more work for everyone because we will take the legal route to make sure my father gets his new tires in the correct size. This wasn't his fault or responsibility. But it is your responsibility as a business owner to make it right.

Best mechanic in town, they've been there a long time and don't need to advertise they have a great…read morereputation locally.

Definitely one of the best experiences I've had getting work done on my car…read more I'm always nervous that I'm being up sold at car garages, however I didn't get that going to Morris Garage. After picking the car up, I was able to talk to Pete who was an awesome and personable guy! I would highly recommend, and I would definitely return if my car needed anything.