there always good to me , take good care of customers ... look forward to future experiences with…read morethem. Highly recommend getting work done here. Thanks again!!

Could not ask for better people with true commitment to getting the customer the best all around…read moredeal. Was failed by another local dealed and McCredy came through!! Thank you

I'm sorry for not mentioning Shelly in first review.She was very helpful with my extended…read morewarranty.Thanks Norwich Dodge staff for all your help

I have purchased all my vehicles from Bill Rapp of Subaru (formerly Benedict's) and have been happy…read morewith each one. The excellent Service Department managed by Constance Miller is a big reason why I buy my vehicles there. It is nice to have a place to take my car for maintenance and every service need knowing that I will receive superb care. It is nice to be able to work with Connie who makes sure everything that needs attention gets it.

Got my car in as soon as possible to update and fix any bugs that might've been in the system…read more Always pleasant. They check to make sure everything's all right the following day which is conscientious. And one of the greatest things is they always clean the car and wash the car before you pick it up. This is a much appreciated and great service they provide their customers. When a dealership does that you know they care a great deal about you and your business. We have and have had many Subarus and it is our car of choice in our family.

Have bought many cars here since 2020. Great selection and great team! I recommend everyone I know.read more

I just got my third car from Matthews Ford of Norwich the whole staff is friendly and will work…read morevery hard to put you in a new or used vehicle I highly recommend them

Do not ever go here. I called just to have a few recalls done, and they said they would call back…read morein a couple days for me to drop my car off. They called back two weeks later and said it will be two days of work. They gave me a rental car, which was nice. After FOUR days (not including the weekend), I return and they complain that the gas tank wasn't full. They also wrote a lot of things they said were wrong with my car. Some of it is true, which I'll take care of. Others, no way. They said I have lights out and my steering wheel acts strange, which I haven't seen at all. I had to cancel appointments with other mechanics because of Rapp Subaru's promises they failed to keep. I'm running on a tight schedule, so it matters if I have to cancel other appointments to fix up my car. I will never do business here again.

I had an appointment for an inspection, oil change, alignment check and tire rotation done…read moreyesterday. They did a great job, got in right on time, and washed my car free as well. Waiting room is comfy...coffee, tea and water while you wait. Great customer service.

Mine and my partnern's car died on the side of these narrow country roads and while we are trying…read moreto get it towed by the insurance in our beautiful remote wildness this pretty boy thinks he can advertise hours he is open to get away with not being and not expect irratation. Then over change and try to be an extoritionist and keep my plates after I pay. Guess he will never sell me a car, or anyone I can tell about his bad attitude.

Dropped my 2011 Nissan off on August 1, 2020. I explained that my car had lost power 4 times…read moreduring a long trip home. Mechanic advised he would do a check on the trouble lights. My husband asked that they do an oil change while the car was there. As of August 10th, we had not been contacted. When we called we were told that the car needs an auxiliary transmission cooler installed. I authorized that and the mechanic stated the car would be repaired by August 14th. We picked the car up, no oil change had been done (did not have enough time is what was stated by Chris - car was there 14 days) and the bill was $90 over what was quoted. I had asked to be the POC due to the fact that I was the driver of the vehicle and instead my husband was called. I was told by the mechanic that there would be a guarantee on the parts and labor and nothing is listed on the final bill. I was really hoping I had found a great garage in Norwich this time.

I live up a steep hill. My driveway was very icy I needed my dodge ram towed into town. Bob came up…read moreno problem hooked my truck up and off he went. Quick very professional service at a great price.

From the owner: There's never a good time for your car to break down. If you need immediate help after a collision,…read moredead battery, flat tire or another vehicle issue, call Bob's Collision & Customs now. Our local towing company in Oxford, NY offers 24/7 towing and roadside assistance services. With over 30 years of experience in the towing business, our team is more than capable of getting you out of the jam you're in. Whether it's a minor issue or something that needs to be fixed at our shop, we'll get the job done and to get you back on the road ASAP. Call our local towing company today at 607-244-6241.