1. River View Lodge

    1. River View Lodge

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    New Underwood, SD

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    River View Lodge

    5.0 (1 review)

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    15 years ago

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    Days Inn by Wyndham Wall - Guest room

    Days Inn by Wyndham Wall

    (15 reviews)

    $$

    I have never been so irate with a hotel. I was charged for a cancelled reservation and the manager,…read moreAlaura was rude and unprofessional when I called to inquire about a refund. When I first called she answered by her first name, not as Days Inn. I asked if I had the correct phone number and she said yes. I stated that I was charged for a cancelled reservation. She said "tell you what, call back in a half hour". Not a great start. When I called back she didn't take any information or look up anything before saying that if I was charged it was because of the policy. She said that there are no hotels that let you cancel under 48 hours, which is just untrue as most major chains, including Wyndham, allow for cancellations up the check in, particularly under their military member program. The Days Inn booking failed to disclose that cancellations made under 48 hours cannot be cancelled. The military member policy on the Wyndham app is free cancellation up to 24 hours. Wyndham customer service was a chat that disconnected followed by a series of unhelpful and incompetent call center employees. I will never again stay at a Wyndham property.

    We were welcomed by a kind staff person and immediately checked into a quiet, simple, comfortable,…read moresecond floor room. It is an old hotel, so it shares a pool across the street and the sink is unfortunately in the room. The showers are hot, and the pressure is not the worst. The takeaway breakfast is a bit disappointing. But, it is a modestly priced, comfortable place to see near Badlands.

    Best Western Plains Motel - Exterior

    Best Western Plains Motel

    (58 reviews)

    $$$

    We stayed at this motel while visiting Wall, South Dakota, and overall it was a solid choice for…read morethe price. In our opinion, it's probably one of the nicer motel options in the area. The room was clean and served its purpose, although both the room and especially the bathroom felt dark and somewhat dated. If you're looking for modern accommodations, this may not be the best fit, but it was perfectly adequate for an overnight stay. On the positive side, the motel offered a nice breakfast and a well-maintained pool area, which were both appreciated after a day of traveling and sightseeing. Overall, this is a good value for the price. Just keep your expectations in line with it being a motel rather than a full-service hotel, and you'll likely have a comfortable stay.

    We stayed here while visiting the Badlands, and while the hotel itself was clean, comfortable, and…read moreexactly what our family needed, I need to talk about David, who worked the continental breakfast area. David is not a breakfast attendant. David is a hospitality wizard who has somehow chosen to use his powers in Wall, South Dakota. He is a force of nature. A once-in-a-generation talent. A man whose mastery of hospitality borders on the supernatural. Every morning he greeted guests with a smile, kept everything stocked, cleaned, organized, and running smoothly, all while making people feel genuinely welcome. My family looked forward to seeing him each morning. I've stayed in hotels all over the country, and I can confidently say that David may be the single greatest continental breakfast attendant in the history of lodging. If there were a Breakfast Hall of Fame, he would be a first-ballot inductee. If there were a Mount Rushmore of hospitality workers, they would need to carve a fifth face. At one point I watched him refill the pancake station with such efficiency and grace that I briefly wondered if I was witnessing an advanced civilization disguised as a hotel employee. Scientists should study his ability to keep coffee flowing, raspberry-filled donuts available, and traveler morale at peak levels. Economists should measure the positive impact he has on the local tourism industry. Historians will someday ask how a continental breakfast at a roadside hotel became legendary. The answer will be simple: David. In all seriousness, David was incredibly friendly, hardworking, and professional. He made a great hotel stay even better. Give him a raise. Five stars for the hotel. Six stars for David. P.S. - If I ever return to Wall, South Dakota, it will be partly to see the Badlands again, but mostly to verify that David is, in fact, a real person and not a hospitality legend passed down through generations of travelers.

    Bavarian Inn, Black Hills - King Room at the Bavarian Inn, Black Hills

    Bavarian Inn, Black Hills

    (119 reviews)

    $$

    The staff were very friendly. Quiet, relaxed atmosphere in the shade situated within minutes of…read moreCuster, SD, Custer Park, Crazy Horse Monument, My Rushmore and many hiking trails. Loved the accommodations, everything was so cute, up to date and clean. Free laundry facilities including laundry soap and dried sheets. 3:30p cookie hour everyday. There was a 1/4 track through the trees with fitness stops sprinkled throughout, a pickleball court, a 1/2 basketball court, a pool with various outdoor games for those who want to use them. There was also and indoor pool and hot tub as well.

    You truly can't beat the location of the Bavarian Inn Hotel in the Black Hills. It's close to…read moreeverything and all the main attractions. The property is beautiful and very well maintained, and the staff is wonderful. You can tell they genuinely enjoy their jobs, which makes the whole experience even more pleasant. Check-in was quick and easy. The rooms are a bit outdated in style, but they are very clean and comfortable. I do wish the bathroom had been a little larger and that it didn't have a shower curtain instead of a glass door. Housekeeping is not provided daily, but you can request fresh linens and amenities each day, and they will be delivered to your room. Overall, it's fairly priced, great for families, with plenty of parking and lots of nearby services. I would definitely recommend it for anyone visiting the area.

    Best Western Plus Rapid City Rushmore - Exterior

    Best Western Plus Rapid City Rushmore

    (33 reviews)

    We are definitely Best Western customers & rightly so. We get excellent service & comfortable bed…read more Staying in Rapid City for our first time & for a week, there's alot of staff members that deserve to be recognized for their outstanding work & service to customers. Had the pleasure of speaking with Senenity over the phone the day of our arrival, very friendly and willing to help with directions, she was extremely helpful as we checked in, took extra time to explain the hotel and area. We were greeted with a smile & a hello on every time we passed thru the lobby that was genuine, Senenity is definitely the right person for your front lobby. We were also introduced to Barbie who also managed the front desk, she has such a bubbly happy attitude that just makes you want to smile. Brandie the assistant manager was extremely helpful when we had a late evening request, went up and above to bring new pillows to our room. Appreciated her making sure the next day shift got our request and followed through. Thats great customer service to insure satisfaction. Gloria the room attendant was more than happy to help me with additional towels and others on the 4th floor were all accommodating when we need additional items since we didn't need our room cleaned daily. Overall, the room was super clean, extremely spacious with comfortable bed and couch. Appreciate the extra coffee table and bed bench to store our items on, two large screen TV's, the towels are a lot to talk about, they are the best towels we've come across staying at hotels, wash cloths, hand towels and bath towels are very large in size and soft, very noticeable & appreciated. The hotel is located in a great area, felt safe, lots of lights in the parking lot, plenty of restaurants and gas stations, three highways going different places which made sight seeing easy to access. Enjoyed the delicious coffee that was available in the lobby all day and night with lots of other options, decaf, variety of tea, hot cocoa and all the creamers etc. One item we've never seen utilized at a hotel but it's a fantastic item are the carts like they provide at airports for luggage, we didn't need to use them but we saw families checking in/out and what an asset for them. Lobby provided a lot of sight seeing/what to do material and maps which was a great help, we didn't need to go anywhere else for information. The breakfast was a great addition and very convenient so we didn't have to go out, large variety of hot and cold items, the waffle mix had a delicious flavor, everything was well stocked and resupplied by Roseanna, her husband and daughter made everything perfect every morning. Great weeks stay and we were thankful to all the staff at Best Western Plus who made things easy for us

    This is a really nice hotel. The staff are knowledgeable and friendly. The check in and check out…read moreprocess went really smoothly. The kiddos enjoyed the pool and we enjoyed the hot tub. The negatives are as noted: -Extremely SMALL pool towels -Beds very FIRM. Not to our liking but maybe ok for some. We did appreciate the extra fluffy pillows. -breakfast: hot foods lukewarm at best. Even first thing in the am. However the kids did enjoy the waffle station. I really liked the cinnamon scones on our departure date. Overall I would recommend this hotel and the mid breakfast is still better than no breakfast at all.

    River View Lodge - hotels - Updated September 2026

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