I requested a quote from multiple businesses like this thru yelp and let me tell you... So far I…read morehave had EXCELLENT customer service! They responded promptly answered all my questions and we're very reassuring as this is the first time I've ever used something like this. I ride arrives in about an hour I'll let you know how that goes

Very early morning trip to STL. I wasn't confident UBER would show so I checked airport shuttles…read moreon Yelp. Received three responses and PTS was the most reasonable and highest rated. I called and the woman I spoke with was friendly and helpful. Received a text confirmation of arrangements. The driver was waiting when I was ready to go, he was friendly and helpful with baggage, car was comfortable and clean. Trip was uneventful and I arrived earlier than expected. Definitely will use PTS in the future and recommend if you need transportation from the O'Fallon Il area to STL.

My family was traveling together except for my oldest daughter; she had to travel on another…read moreairline. We had worked it out to get our flights to arrive back at Lambert Airport at around the same time and then we could all go home together... then ... in walks "Murphy's Law!" Our flight was delayed causing us to miss our connection back to Lambert. If my daughter's plane arrives on time then no one will there to pick her up! While waiting on standby for our next flight back to Lambert Airport, I looked up transportation for the Ofallon, IL area. SuperShuttle didn't service the Ofallon, IL area. Then, I found R&R Transport. I called and Royce picked up. I told him our circumstance and that my daughter would be landing within the next couple of hours. He responded and arrived at Lambert at the time my daughter's plane was to arrive. RELIEF!!! Murphy's Law was still hanging around because then my daughter texted us and told us her plane was delayed at her connection and she'd be arriving into Lambert about 45 minutes late. Oh no, Royce is going to leave, I thought. I called Royce and told him my daughter's plane was delayed by 45 minutes. By then he was already at Lambert. He told me he'd wait and make sure my daughter got home safely. I was so grateful. Finally, the other half the family arrives in Lambert about 3 hours later. Royce texted me to let me know my daughter was home. My daughter texted me the same and told me Royce was funny and really nice. What a professional! What a great customer experience!!! My husband paid him for waiting at the airport and then his regular rate for the transport from the airport to our house. We will always use Royce and R&R Transport! You should too!

This man borrows money from vulnerable old clients stating his wife died and he needs help paying…read morehis house payments. He borrowed $400 from a lady in a retirement home with no intentions of paying her back. He said he would pay her back on the 3rd of sept.2016 but then called her this morning to tell her he's broke and will not be returning the money. That is wrong and predetory behavior. I would highly advise all people to avoid this man like the plague. He has been banned from our building and the police will be called if he is seen in this building. Regardless of whether anyone calls him or not. I'm sure this is not the first time he has done this. Hopefully I will not regret posting this but I feel it's important to warn others so they don't make the same mistake. It is not at all appropriate to even ask clients to borrow him any money at all.

I highly recommend Apex Transportation and Arsen Babayan! From my first email to them to Arsen…read moredropping us off after a night out, everything was great! Arsen was very responsive every time I contacted him. He showed up early with a very clean car and was super professional. We hired him for seven hours and he was pleasant the entire time. We'll definitely be using his services again!

Spectacular service! After a very long work-week out of town, riding home with Apex was so relaxing…read moreand allowed me to unwind before even arriving home. Checked all my boxes for a car service: clean, comfortable, cordial, affordable, safe. Arsen was great in staying in communication from booking through pickup. He arrived early, had great customer service, and drove well. I have used this service twice now and will definitely be a regular customer! Thank you very much!

Efficient business and consistently helpful personnel. We were delivered to the airport with many…read moresuitcases and a dog in a crate with kindness and professionalism.

I had a very nice experience with this company. I booked on Sun. for a pickup very early (5:00…read morea.m.) on Thurs. Driver texted & arrived about 10 min. early. I had trouble getting in the back seat so he suggested the front, is easier to get in & out of. Safe driver. He kept getting phone calls from potential pickups because 2 UBER drivers kept cancelling & they had to get to the airport. I would recommend. This his living & he is professional & nice.

Called before Super Bowl at 4:20 & was told in 20 Minutes I…read morewould be picked up. 35 minutes later when I called again was told driver waited for last rider at drop off. Fine, I was going less than 7 miles and gave myself an hour & 10 minutes. However, I got there 10 minutes late. Plus, it was $22 vs $17 quote from Uber. This made me to use the Uber app.

Looking for a ride to St. Louis Lambert Airport from St. Charles MO County? Forget these people…read more The website reservation system is faulty, and the dispatchers are rude. I attempted to get a ride for a business trip and contacted these folks for a ride to the airport. Forget it! I won't waste another minute trying to use this service.

I just used Reynolds transportation services for my trip to and from Florida over the Thanksgiving…read moreholiday. JC was prompt, always answered the phone and called me back when he had a question about the pick up time. JC tract my incoming flight and was right on time. The price is right and he was reliable. I will definitely use this transportation service in the future. It is the fastest and easiest way to get to St. Louis Airport or where ever you are going with out any of the hassle of driving yourself!

Flexible, clean, courteous, and affordable transportation from many airports in Springfield , St…read moreLouis, Peoria -as well as 5 other states!

Call for a taxi from Fairview Heights and they told me the fare was only $50 flat that was the…read morecheapest price I ever went to the airport I will be using this company for now on

From the owner: We service the following counties St Clair County Monroe County Madison County Clinton County Bond…read moreCounty Washington County and Randolph County