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    Rivergate Terrace

    1.0 (1 review)
    Closed 9:00 am - 6:30 pm

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    Optalis Healthcare - This is how they keep trays till morning

    Optalis Healthcare

    2.3(12 reviews)
    1.2 miDownriver

    My husband's 95 yr. old mother just passed away at Belle Fountain. She had originally fell at…read moreanother facility, hit her head and was put in a wheelchair & left at the nurse's station. She was on blood thinners and the standard procedure is to get medical help. After 3 hours she was finally taken to the hospital where it was discovered she had a brain bleed. Because of her age, surgery was not advisable. After a week in ICU she was transferred to Belle Fountain. UNBELIEVABLE difference in care! The staff could not do enough for her, her medication was always prompt, she was bathed daily (until she became unconscious), then given sponge baths. The facility is the cleanest I've ever seen and surprising does not smell like a nursing home or hospital. We knew the last week that she was passing and staff who had been assigned to different areas would still stop in to check on her. We were there 18 hours a day so we got to observe a lot. There is definitely a family atmosphere at Belle Fountain. Not only did the staff care for her but us also, they were also offering us food and drinks. Belle Fountain is lucky to have the staff they do, everyone from housekeeping, to the kitchen staff, to the aids and wonderful and highly skilled nursing staff. We cannot thank them enough!!

    Would leave 0 if possible, I reported a rude roommate the 2nd night and was changed because…read more after 10 she wouldn't allow the staff to give me my pain meds,furthermore there's no privacy for phone calls and staff always listens because they are afraid that you will tell your family that they don't treat people right. There is alot of good staff however, very understaffed and burntout.,the therapy program is great though, I have food allergies, gastric bypass previous issues, and Afrid eating disorder spoke with dietary supervisors and they seemed ok ordered special foods, protein shakes ect, but I continued on many occasions to have issues so spoke with the staff because I told them when they first gave strawberry yogurt I thought it was just a mistake but I finally went to the kitchen myself when they gave me a red dye 40 protein shake,I thought things sucked but were just going by ,then after showering I went to use the restroom which I hope you can manage to get to yourself because it depends on who's there call lights sometimes take minutes but I have had them take 40 minutes and I even called front desk to check to see if the light was working, anyway I go use the restroom only to step in urine, I put a towel that they didn't even put in a bag for laundry my socks and the towel was there till the next day,my roommate was not repositioned regularly and had bed sore, The next day I had my mom shower me and as soon as she left wet all over again apparently the pipe busted they joking asked if I peed on myself I'm 45,they were upset because I wanted my bedding changed, which was not changed for 2 days before and I killed a silverfish on the first night I was in the room,so then my bathroom and the shower room bathroom down the hall both had problems, they left, all the trays of food overnight in the room on a cart till they felt like doing them,food was 50/50but they tried harder for me, then one night I was sitting waiting on my meds because their med pass usually took like a hour and a half the cna tells me get out of the way not excuse me were getting ready to work in here mind you I was in the room my insurance was paying for so I told her she should learn how to speak to people, the next morning breakfast came all i could eat from it was a couple things because again they didn't listen so I asked to speak with dietary but they brought a social worker and the director, that basically said that I was the problem, and maybe I would be happier at one of there other locations LMAO ,like I what to go from bad to worse, if you care about anyone don't let them go here or the other locations I have heard family friends tell me they had trouble getting there meds there

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    Optalis Healthcare - Think it's time to order some more sheets you can almost see through them

    Think it's time to order some more sheets you can almost see through them

    Optalis Healthcare - Possible towel  on floor, safety hazard

    Possible towel on floor, safety hazard

    Optalis Healthcare - Killed employee of the month mr silverfish on sheet

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    Killed employee of the month mr silverfish on sheet

    Aberdeen Rehabilitation and Skilled Nursing Center

    Aberdeen Rehabilitation and Skilled Nursing Center

    2.0(2 reviews)
    4.9 miDownriver

    I went to visit my sister yesterday. Friendliness and helpfulness of staff members I met when I…read morevisited the facility was appreciated. There are several things which desperately need attention. The parking lot would look MUCH BETTER if management would invest in getting it repaved. When you walk in, there is a visitor's lounge which has a badly worn chair in need of replacement. Hallways and common areas are clean and (mostly) odor free. Patients have a great selection of DirecTV channels they can watch. My disabled sister is unhappy that the bathroom is small and there's no room for a shower. She shares the half-bath with the incontinent Alzheimer's patient next door and her smell is extremely noticeable! My sister has to keep the door closed in order for her room not to stink. I noticed that the nurse forgot about my sister's afternoon medication in error. It came 2 hours late. I wanted to watch my sister's physical therapy session. Sadly, the PT department doesn't work on weekends. Rooms need updating. My sister's room looks like where Mike Brady would be if he was sick!!! Retro 70's decor.

    Awful, in just a few weeks my father in law went downhill very quickly. He has bleeding ulcers,…read moreweeping skin, sat in Urine and fell out of bed and possibly broke his arm over a week ago and nothing was done. My husband currently has him as Wyandotte ER And the staff there are in shock of his condition. He's awaiting X-ray and the doctor thinks his arm is broken. We shall see. A big complaint andas suit is coming their way.

    Rivergate Terrace - rehabilitation_center - Updated June 2026

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