I booked an appointment for a bite adjustment after getting a new crown elsewhere that never felt…read morequite right. The difference was noticeable as soon as I left, and the front desk had everything ready before I even reached the checkout counter.

I'm sure this dental practice is highly capable and experienced. I have not had a chance to really…read morehave any dental work so I cannot speak to the dentists themselves. However, my personal experience with the dental hygienist at my very first visit is that she was extremely aggressive. I honestly felt like I was a toilet bowl she was scrubbing the inside of when it came to the tooth polishing process - it was literally comical! I had toothpaste and water all over my face. This is not normal folks! Not to mention how painful the actual cleaning was. She did not use a manual scraping tool but rather an electronic water pick type tool which she was so aggressive with. After I came home my entire mouth was hurting for hours. I brush twice a day and floss every night. I have had nothing but excellent cleanings. But this lady said I had deep pockets that needed to be cleaned. In the past when I have had to have deep cleaning they would anesthetize you...this was not done. She just dug right on in there with her electric cattle prod instrument! So needless to say I will NOT be going back.

Great care! Went in for a classic cleaning and it was great, quick, and easy. Everyone there was so…read morenice. The parking lot is in the back, and there's a door back there that can bring you up to the second floor or you can walk around the front and enter in the big doors.

I'm a new patient of Dr Rob (Fesmire) i should have switched 15 years ago…read more He and his team provided exceptional care to both my late parents (making accommodation even w Mom's ALS and Dads Alzheimer's and Dementia, for which I am very grateful. Dr Rob is exceptional and conservative. He will "just suggest procedures" if options exist, or if the procedure is short term but won't be beneficial long term Courtney (my hygienist) is terrific! Very gentle and understanding of my (significant)"dental phobia" The entire team, Rae ( Dr Rob's asst) and Susan (insurance)and Sherry (front desk) are experienced total pros Finding a good dentist who you trust, that takes time, has a great team, and works to reduce one's anxiety is not easy. I cannot recommend Fesmire Dental Group more highly! - Jeff

Went in for a consult and a cleaning the next day. Dr. Laura along with every single staff member I…read moreworked with is great! This is my new place. I have been to many dentist and usually despise the experience. This was different. Not pushy just did the job I asked and gave me their honest opinion.

Absolutely fantastic team and beautiful office! Dr. Ryan and team treated my son so well... and…read moreyes... the fresh baked cookies are real! Highly recommend for anyone looking for an A+ dental practice

Overall, the office staff was friendly, and the care I received was fine. I had a cleaning and a…read moremolar crown put in. The cleaning was as good as anywhere else. The crown was okay. Not super thrilled with the quality (after a few months, it still doesn't feel "natural" like some of the better crowns I've had), but functionally it gets the job done. My big gripe here is with their billing and their inability or willingness to hold themselves accountable for unacceptable billing practices. They gave me a "good faith estimate" on my crown that I paid up front, having already had all of my insurance information, but apparently quoted me as though I were in-network when they knew I was not (their words). I agreed to the work thinking it would cost around $900. (Paid in advance of service.) A few weeks after my crown, I got a bill for over $800. Turns out I was NOT in-network. When I discovered this and confronted the office manager with the information, I just received excuses: "it's not our fault you didn't know you were out-of-network", "we only gave you an estimate", "we made no mistakes", etc. Clearly mistakes were made. I was billed nearly double what they said it would cost when I agreed to the service and they refused to take any accountability. I would obviously have shopped around before agreeing to almost double that initial quote if I had known in advance it would be that expensive. After my initial discussion with the office manager, I was told she would call back about my proposed resolution. I've called back twice since, and have not been able to get ahold of her. This has ultimately led to me filing a complaint with the Tennessee Department of Commerce and Insurance. Will update this review with a resolution.

What a great experience! I never write reviews but I feel this was warranted. Back story, I am very…read morenervous about going to the dentist and haven't been in years. From the moment I walked in, the front desk person was super helpful and very cheerful. I didn't have to wait long at all. I'm just sad I can't remember everyone's names. The hygienist was so very nice and really made me feel comfortable. I shake a little and she didn't make me feel weird about it at all. She had great conversations, which took my mind off being nervous and it helped so much. Also she was super knowledgeable and explained everything each step of the way in depth. I also really loved the doctor. He Just had an ease about him and explained everything with no judgement. And Answered all my questions. I even thought the girls as I was checking out were super friendly and seemed actually happy to be at their job. Nowadays that's very rare. Again overall awesome experience. I will absolutely be suggesting to others. Thank you guys!

Very prompt and caring. I feel as though this office is truly about the customer. I had an…read moreemergency, emailed them on a Sunday night and got a call for a same day appt early Monday.

We have been going to Mitchell Wright since he opened this office. We have received excellent…read moredental care. The office is very efficient and kind. I highly recommend them!

This is a practice that humiliates there patients , to try and upsell products and services . I…read morewould never recommend them unless you want to feel bullied by many of there staff members . The office manager is loud and very rude . they said I had gum disease and would not clean my teeth after 2 hours of my time . I got 2 other opinions from specialists saying that was not turn . I now have a wonderful new dentist that is a total 5 star dentist and the staff is amazing !

Amazing office and hygenists!!! Office staff are always helpful and friendly! Been with Dr Rushing…read morefor 6 years! Our whole family loves her!

I cant explain how wonderful this clinic is. I have 3 children, have been to several dentists…read more I've never experienced the quality of care. They dont unnecessarily perform fillings. Also my previous dentists always performed xrays. This clinic does not, because the simply have enough business they dont need to add more work load for $$$ If they are accepting new patients, dont wait. Call and go visit them. Oh dis I mention if you need to speak over the weekend, THEY ARE ALWAYS THERE NOON OR NIGHT. THAT SPEAKS VOLUMES. they dont advertise Aren't even on social media, because they dint have time nor need that marketing!!! Best to get referrals from their patients.

Had implant/crown work done on 6/18. Paid $533 the same day based on the estimate the office…read moreprovided. That estimate left out the abutment. After insurance processed the claim I received a $319 balance. I contacted the office, explained that the original estimate was incomplete, and asked for a small goodwill reduction. They declined any reduction and only offered a payment plan. For a practice that presents itself as a family dentist, the lack of flexibility after an incomplete estimate was disappointing.

I've never ever had a bad experience at Unland Dental. I have had awful experiences in the past at…read moreso many dentists-not fully numb for a wisdom tooth extraction, a dentist not having supplies to complete appointment...so maybe I do not go to the dentist as much as I should. Unland Dental is a safe place for me. The staff is friendly, honest, helpful, and so accommodating. Dr Unland is a class act and very honest. Pricing for those paying out of pocket has always been transparent in my experience-they really work with you. I have gone to dentists closer to me in more convenient locations , but I now realize that Unland Dentistry is worth the 40 minute drive for me. I have a full comprehensive treatment plan in my hand and I'm finally excited to take care of my teeth!

I seen Dr Unland for many years and he has always been professional. The office manager is not. I…read morehave referred 4 people to this practic. I call this morning to schedule a cleaning and was told the office manager deactivated my account die to a $50 cancellation fee that I was not aware of. I do not recommend this practice due to the unprofessionalism from the front office.