Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

The practice is modernized with state-of-the-art equipment. The dentists and staff are very…read moreprofessional and explain the procedure performed step by step. they explain all options and allow the patient to decide the path of treatment. many procedures are done "in-house" so you aren't referred to other offices, all treatment is explained clearly including "out of pocket" costs. A+ rating in my book!!

After being referred here and thinking this was going to be my new home for dental care I suddenly…read morechanged my mind. I had a few problems on a couple visits here. One visit in particular has given me negative results that no one has cared to fix to this date. I don't want to bad mouth anyone but this is how I feel and this is why I will cut this review short.

Total trust in Dr. Bates and his staff. Great "bedside" manner. Completely at ease for a first…read moretime procedure along with my first visit to the practice. Highly recommend!

There are certain places that make you act like an adult no matter your age. This office experience…read morewas amazing. The staff are friendly, knowledgeable and supportive. They proceeded with extensive care throughout the extraction process. From the front receptionist to the hygienist to the doctor were very professional.

Rip off. Went in for fractured tooth. Paid $170 for x rays , then told that they would not do the…read morework, must go to a surgeon that does not accept the x rays taken. I question some elderly issues. I will be checking with the Va. Board of Dentist. I live in Chester.

I have had bad experiences with previous dentist. Which affected me to the point where my anxiety…read moreis off the charts! My fear and anxiety has prevented me from receiving regular dental care. That is until I found Dr. Monsman and his staff. They never made me feel bad about my anxiety, they have always been very patient and understanding. They explain to me what is going to happen before they do it. Which helps tremendously with my anxiety. Dr. Monsman is an amazing dentist. I wish I took before and after pictures because the end result is incredible.Thanks to Dr. Monsman I'm not afraid to smile. I have my smile back! Dr. Monsman, thank you is not a big enough word to tell you how grateful I am to you and your staff.

From the owner: Welcome to Colonial Heights Dental. Our goal is to encourage a spirit of continuous education among…read moreour patients and staff, which guides in developing and using new technologies and techniques. Our staff believe dentistry is a time-honored, high-integrity profession.

Pulled a tooth after putting crown instead of root canal…read more charging outrages prices and refuses to send xrays and mouth guard which were all ready paid for by my insurance company . Fired and treated my friend who almost died of sepsis after she worked there for almost 3 years. receptionist is rude and very unprofessional. would not go to this dentist for he or his practice are not fair or kind. would give zero rating if I could.

In my own experience with Dr. Breeden and his staff, it has been nothing of short of a nightmare. I…read morehave given their office multiple chances to make things right. Just a few examples: 1) Incompetence and negligence. I went for a routine dental exam, while being a breastfeeding mother, during this visit I was told I needed X-rays. The student began to prep me for said X-rays, thinking she was going to get a protective lead vest for me to wear, she proceeded to take the X-rays. I brought my concerns up to the staff they said they said they would "talk to her and have Dr. Breeden call", that never happened. 2) Rude, negligent, and money hungry. I called in tears with severe pain from a dental emergency. As an established patient, I was told seeking help somewhere else would be best. With out ever physically seeing my "issue", I was "referred" somewhere else, I was not offered an appointment, antibiotics, or anything other than a "you do have a balance of $89 I would be happy to take that payment now from you while you are on the phone". This is just TWO of many encounters and instances that have left me in utter disbelief. Moral of the story, if you're looking for a dental office that cares about your health...this is NOT the place you want to go.

My family and I are new patients. We really liked the care, staff, and facility. They were very…read morefriendly and knowledgeable. We plan to continue care with them for the rest of the time we are in Virginia.

From the owner: Hopewell Dentist, Caring Family Dentistry, is an experienced dental practice with a focus on…read moreproviding excellent personalized care to patients from the Hopewell area. We utilize modern technology and advanced techniques to ensure your treatment is efficient, effective, and comfortable. Dr. Allison Tran and our compassionate team are welcoming new patients to our convenient Hopewell dental office. Our dentistry services include: Preventive dentistry, Restorative dentistry, Cosmetic dentistry, Children’s dentistry