We have seen all four of the practitioners here and always have a great experience. If you need a…read morepediatrician, I highly recommend Pediatric Specialists Medical Group. They always get us in same-day for a sick visit too.

Dr Pham is absolutely wonderful. She has encouraged me to breastfeed my daughter until 1, without…read moreher I would have given up a few weeks in. She has wonderful bedside manner and listens to all of my questions concerns and addresses each one, never rushing through an appointment. She takes care of both of my children (3 and 1 years old). I highly recommend her and her husband!

Never answer the phone and don't give parents the opportunity to decline any vaccines without…read moremistreatment.

place WAS good until I denied the heb b vaccine for my son. Then I was given attitude. a week later…read moretrump said it wasn't recommended. I switched doctors so fast. ppl who only care about the money and not my kids will not get my business. It's the only vaccine I denied and when I tried to express my concerns I was cut off and felt like the doctor (Dr Andy) was very cold and short with me. I will be going to a place where I feel safe with my son.

They are always flexible and attentive to my child's concerns. I appreciate the late hours and the…read morestaff build great relationships with my daughter and I.

This place is always a hassle. Waiting 30 plus minutes every time for an appt, so no…read moreconsideration for other people's time. The last time we were there they weren't even sure what insurance they accepted. Try to get a referral for my daughter to see her gynecologist and that's not possible because she has to come in and blow another half day and pay for another office visit. You would think with all of the bad reviews they would do something, but clearly they don't care as there is a high demand for Dr.'s in the area.

All staff are just wonderfull ! Especially Maria !!! What can I say . Always kind , nice ,…read moreprofessional and delightful. My daughter been coming here for over 6 yrs and I would not change it !

We moved here in the summer of 2017. Took our girls here until today. Today was the last straw…read more Today we waited in the exam room for over 50 minutes before we decided to walk out. And when we did not one person said anything nor did they even try to stop us. Approximately 5 minutes after we left they called me on my cell phone and asked where we went. Well after being their since 11:40am and it's now after 1:00pm and I only get a 60 minute break we left. They begged me to come back and I said No enough is enough we are finding a new doctors office for all my my children. Other issues delt with: Improper billing codes used to my insurance so they tried to make me cash pay for a visit. Never do they call you back at your appointment time. Trying to collect more than what our co-payment is. Very hard to get medical records from them for other doctors who request them. There #1 doctor left their practice to start his own. Too bad it's all the way in Spring Hill or I would have followed him! This place is just continuing to get worse not sure why we stayed as long as we did as other parents we know and are friends with left awhile ago. I was just hate changing places and going through all the paperwork but I will do that just to not be put in a waiting exam room for over 50 minutes with not one person coming in to check on us or say anything! Just bad customer service.

This is the 1st time I have ever written a reveiw and probably my last. While Dr Harvey is a lovely…read moreman, his staff is completely incompetent. They don't even know their own fax number. Last week they called to tell me that my daughter does not have a UTI but I hadn't taken my daughter in and she wasn't even sick. I am switching doctors becuase I might have to pull all my hair out if I have to continue to deal with the ladies that work for him. Unfortunate...

From the owner: Same day/ next day appointments. Online appointment…read morescheduling. Comfortable, kid friendly office with free WI-Fi Access, X-box 360, TV's

I would recommend this hospital 10 out of 10 to every person they are amazing. Their staff is…read moreincredible always smiling very dedicated to explaining things thoroughly make your child feel right at home like there is superhero there after care is wonderful. I have a great team if anybody needs to know who the best place is at St. John's all children in Saint Pete.

Had a visit today at this location today, have to say I'm a little disappointed by the provider i…read moresaw. Rosie the APRN, pretty sure she had no idea what was going on... you're much better off seeing a PA or MD/DO! Only giving two stars because front desk Aleaha was wonderful and our MA, he was a sweetheart!

We have been bringing our son to East Lake Pediatrics consistently since the day after he was born…read more He's two years old now and not always in control of his emotions. Sometimes it escalates into breath holding. After a recent breath holding experience, we decided to inform his doctors so they could establish a record of it. Unfortunately, due to miscommunication between the triage nurses and doctors, it led to a very bad experience that put our family through a lot of heartache. Instead of clearly communicating to us that we needed to bring our son in for evaluation, they called Child Protection Services! Unfortunately, once you've been reported, you have to go through with a whole investigation. We had to have our son evaluated by the CPS medical staff, who agreed with our assessment of breath holding, but wanted to differ treatment to his regular doctor, and so we scheduled a follow up examination with East Lake Pediatrics. We met with Dr. Trudi Rash who was completely rude and unprofessional. She came into the room and introduced herself like she was a stranger who never met us before! She confirmed that she did receive the message about breath holding and that she was the one that directed the call to CPS be made.  We questioned why she wouldn't have called us first, or why the practice would not have reached out to us, prior to taking such a drastic step.  We have been going to this practice for two years and have a clear record of bringing our son into the office when needed and following the doctor's recommendations. Instead, Dr. Trudi continued insisting that they did contact us and that the medical note confirmed their version of events (she was unable to find the note, and it was omitted from the medical records when we later requested them). After examination, Trudi agreed that it was indeed a breath holding spell and our son did not need to seek further medical treatment. We have since received clearance from a neurologist, who also confirmed that our son has breath holding episodes. According to the neurologist, there is nothing to be done at this time and he said that we demonstrated the knowledge and ability to handle these episodes. We are appalled at how this was handled. We are NOT neglectful parents! We would certainly have brought him in. The practice took no ownership of the miscommunication, took no responsibility for casting aspersions on our parenting, and felt no remorse for failure to acknowledge the impact on our lives. Dr. Trudi was clueless about a patient she'd been seeing for two years, was defensive about how they handled it, rude and unprofessional, and uncaring about what we'd been through. In addition to the frustration, humiliation, and time off work for CPS meetings/appointments and medical evaluations, my wife, who is a teacher, was unable to return to work until CPS satisfactorily closed the investigation because her school understandably has a strict policy regarding employees undergoing CPS investigation. Our family has left this practice for another one where we receive more individualized care from a doctor who will is more communicative and personable with their patients.