As the years go by, it's gotten worse! I've been trying to obtain my oldest son's immunization records for a week now, as he's heading off to college. The service has been horrible--I can't reach anyone for help. I've requested the record release twice, but I haven't received any acknowledgment or a callback. It feels impossible to get any response unless you know someone personally there. read more

Excellent care and it doesn't take a long time to see a doctor. I highly recommend the location on Palisade Ave in Jersey City Heights.

Been waiting over an hour and still have not been seen. Ladies at front desk seemed not only uninterested in patients but actually annoyed that they were there. If you have an option, go somewhere else! read more

Healthcare for only healthy people. My child was treated horribly. Told me my toddler's tonsillitis was teething--ignoring clear signs (not sleeping, bad breath, not eating or drinking and fever. Went to NYU Langone on the other side of the river they told me the answer within 15 minutes of us entering the building. Horrible place. read more

This is possibly the worst medical group in the State of New Jersey. They are so large the couldn't care less. If you have a condition and feel like giving up and dying then try Riverside Cardiology. read more

Very disappointed. Went here on a Monday and after two hours I left with only speaking to the doctor, getting weighted and blood pressure. After 2-hours I was told their internet was down and they couldn't do any of the tests unless I waited for the system to come back up. They couldn't even provide referrals for bloodwork. Came back on a Thursday for bloodwork referral, they tell me to go to labcorp across from the office. The lady at Labcorp is registering me and notices referral is for Quest Diagnostics. I assumed Labcorp is not part of my network so I leave. Call my insurance and they said Labcorp is in network. Call the office asking to please reissue with Quest and that I will pickup in 5 minutes. Get to office, prescription not ready. I was given referral 15 minutes later with no apology, absolutely horrible!! read more

Horrible experience due to the wait time. One can make an appointment but end up waiting 3 hours just to be seen. If your child needs a vaccine, be prepared to wait an additional 20-30 minutes. I spent nearly 4 hours in this doctors office. read more

Positive, Helpful and really Kind. I have always believed a family doctor should always have that touch of "family", and that is what I feel here. Dr. Sorkin, Edwin Diaz and the entire team have made every single visit a pleasant one during a time when I wasn't feeling so pleasant. They took my concerns regarding my health very serious and with genuine kindness. They also listened to what I had to say, instead of interrupting and assuming. (Some other doctors in other clinics have done this to me). But not Dr. Sorkin and his team. Edwin Diaz plays a major role in the team management, administration and overall organization. He has helped me in so many ways and even when I wasn't able to visit the office with faxing, emailing and ALWAYS responding with solutions. The entire team deserves credit and I am so honored to have found a place for my family that has that touch of family I was looking for in a professional healthcare center. read more

I came here last week with an Appt. 35 minutes after my Appt time I asked how much longer it would be and was told there were still four patients before me so about an hour. This isn't acceptable so I left. I have a job I have to get back to. Here I am again and so far it's 15 minutes past my Appt. I'll be leaving again once it hits 30 minutes and looking for a new doctor. read more

Korene was amazing! She took the best possible care of me and I highly recommend her for all of your needs Thank you so much for being so awesome read more

MD. SAYANI NIYOGI This Specialist is only there on Mondays My 1st experience I arrived 10mins late, and the MD refused to see me although there was only 1 person in the waiting area. I was encouraged to reschedule. So reluctantly I did. I was unhappy with the experience. My second encounter I was on time and placed in nice clean exam room. After while medical assist came in and said she was switching me to another exam room while I waited for results. This exam room appeared dirtier less tidy and un-refreshed. After a while she came back and said MD. has to review your results before my visit, and haven't yet. And she was the only one that could give me the results for a biopsy result. I was told to reschedule and the next available date was 3wks unless I go to office in Bayonne in 2wks. I asked for my co-payment back rescheduled and left. When I got home I got a call from them with my results. Now 3rd encounter visit follow-up receptionist tells me my appt was not for that day. But the following Monday. I couldn't be seen. and I was annoyed so she said she was going to get a supv. To speak to me. I waited for 1/2 hr. Then a Caucasian man walks in saying he didn't have and appt. But was told MD would see him. The walk-in was seen asap. THIS IS RACIAL PROFILING AND DISCRIMINATION. Then the assistant came out and told me the MD said she would review mY results and call me in three days. MD unfeeling towards me, and not taking into consideration the possibility of the severity of my health condition or status. This is ACCEPTABLE...THE MD DIDN'T EVEN CARE ENOUGH COME OUT HERSELF TO SPEAK TO ME. I left. As I was getting off the elevator, I saw the MD leaving the building. I called to her by her name twice and she just looked back at me and turned her head and kept walking. I am left feeling some kind of way. read more

If I could give this place negative stars I would. I have now been waiting for two hours to pick up some blood test results.. they said I had to see the doctor in order to give them to me so apparently something is wrong but I should wait endless hours just to know what that is.. even when you have an appointment it's still an all day task.. not coming back read more

We have been taking our almost 4 year old and 2 year old since they were born. We just gave birth to a new baby a few days ago and will be taking her as well. Dr. Naimat Bokhari is the best pediatrician I have ever encountered. In fact, he is one of the best doctors I have ever encountered. He is very well-researched, takes the time to speak with you extensively. He is professional, interested, personable and just a great doctor. He is good with kids and babies too - knows just how to behave around them to make them feel comfortable. He is not pushy about medicines, and respects people's choices. We drive 45 minutes from Sayreville to his Jersey City office just to see him. We have considered finding a more local pediatrician, but we just can't bring ourselves to leave him. He is so great! So we don't mind driving the extra few minutes to see him. p.s. Regarding the mom who wrote about not being able to breastfeed, I have never experienced that problem. I have nursed my babies in the newborn waiting room (it's sequestered off from the other waiting room, away from sick/older/noisy kids), and I have nursed in the exam room. They always let me nurse if that is the first priority, and then they wait. read more

The wait is bad and the doctors are even worse. They do not take the time to actually take care of you as a person. They are in for a short amount of time and may or may not even treat you that day. Last time I went in I was told what I had and wasn't given anything for it. Will never come back. read more

Riverside Medical Group - Pediatricians Near Me - Jersey City, New Jersey

This review goes for The staff because unfortunately I didn't have a chance to see the doctor since they didn't take my insurance but when I called before I came in asking weather they took my insurance someone stated yes. my newborn isn't even a month old yet and I went to take her to this facility because of the rave reviews I heard at the doctor's office I work for, first and foremost very unprofessional Since I know what it's like if a pt called asking if we take a certain insurance if I wasn't sure I would put them on hold and find out not just say yes if I'm unsure. This was also a very cold snowy morning luckily my daughter was able to see another doctor the same day but very disappointing on the office staff's part. read more

horrible horrible. Absolutely horrible. The staff is very rude. They made us wait 2 hours just to pick something up. We asked to speak to the doctor after waiting for 2 hours and he Completely ignored us and went ahead to attend to other patients that had just shown up. I do not recommend. read more

I would love for the group to stop using the call system reminiscent of a credit card company. If I want to make an appointment I would like to not wait 45 min to speak with someone to do so. I would also love for the less overbooking and shorter wait times. It really isn't right and it's across the board for every location I have been to in JC/HOB/SEC area. I'm still trying to forget an incident from a year ago when I had to wait 2.5 hr for a scheduled appointment. It's just very unfortunate ... read more

Since moving to Jersey City a few years ago, I have had a pretty hard time finding a good doctor until I met Craig Sorkin, APN at Riverside Medical in Jersey City. He was truly a breath of fresh air. He takes the time to see the patient as a person and not just as another number that he has to get past. He asks questions and patiently listens to symptoms and issues without making the patient feel rushed. The first time I saw him, I walked into the office when I was pregnant and having a slight asthma attack. Needless to say I was a little freaked out. He immediately calmed me down, treated me, waited until I was better and then gave me his phone number and actually stayed in touch with me daily until I was better. I mean, who does that? Certainly, none of the doctors who I know. Recently I got the flu and once again he came to my rescue. He treated me and then stayed in touch with me daily. I can sometimes be a nightmare with many questions, especially since I had a 5 month old and I was in bed with the flu. There were many times when I reached out to him hourly. He ALWAYS took the time to answer my questions, address my concerns and never made me feel like I was a bother. When I needed additional medication, he was nice enough to call them in for me so i wouldn't have to come into the office with the baby in the cold weather. My experience with Dr. Sorkin has been fantastic. He is the epitome of what a doctor should be. Someone who is knowledgeable, accessible, and truly cares about his patients. I highly recommend him. read more

Incompetent employees at the front desk. I asked for a copy of a document for my job and the idiots at the front desk stared at me for about 13 seconds as if I was speaking martian. I made the mistake of going there on a Saturday when my practitioner was not there but, the staff at the front desk were rude and acted as if they never saw me before. I was at the office at least 15 times already! What is their problem! I am going back to my original office in WNY. Damned idiots! read more

Actually giving one star is one too many. If your considering going here I strongly advise you NOT to! I arrived 20 minutes early to my appointment and after sitting in the over crowded waiting room for over two hours I finally went to ask for my id & insurance back. Nope I never even got to see the doctor. Not once did anyone come over to apologize for the excessive wait. It was purely ridiculous. No thank you we will most definitely NOT be back! read more

Jersey City Riverside Pediatrics is an Amazing office! They have the Best doctors and Outstanding staff! I recommend this practice to Everyone! I would not know what to do without Dr. Baker, Dr.Bokhari and Dr. Bansil in my life. Keep up the good work! read more

I've been using Riverside more than 10 years. My children go there, my wife and I go there, and Now my parents. They are very professional, their bedside manner is second to none and did I mention they are open until midnight!!! Superb Quality of Care!! read more

I have never had such a poor experience with a health care provider as I have had with Riverside Medical Group and this includes the location in Jersey City and Hackensack. First of all, it is impossible to reach them on the phone. The numbers on their website do not even go to their offices! Can you imagine a doctor's office without a reliable phone network? Even when I finally reached an office (don't even know which office I was routed to) and asked for the specific number of the doctor I wanted, they gave me a number that was not in service. I realize they prefer email contact with patients, but to not even have a working phone is ridiculous. Unfortunately, I made the bad choice to go with the United HealthCare MEdicare HMO and Riverside is one of their "providers," if you can call them that. I will switch back to regular Medicare with a supplement policy as soon as I am eligible. The last straw was when they wouldn't refill a simple prescription for my blood pressure medication which I have taken for 20 years because I wouldn't come in to see Dr. Desai, the internist, even though I had seen the cardiologist three weeks before I ran out of my medication (and my blood pressure was normal). I still am not able to find a doctor who will refill this simple prescription and I am without my medication now. Fortunately, I am a healthy senior citizen but I can't imagine what it would be like to try to receive health care from Riverside Medical if I had serious health issues. It is frightening to think about. Stay away from this place. I won't even mention their filthy and overcrowded lab rooms where they draw blood behind a hardly-private curtain, their receptionists munching on Frito chips with crumbs all over the records, or the run-down shape of their offices. Unbelievable. read more

I have been taking my kids to this place since they were born (5 years ago) and I have no idea why I waited so long to switch. We went there was because of this one doctor (Dr. Bokhari) whom everyone wants to see (so it's nearly impossible to get an appointment with him). Also, I should mention that they have great hours so if the kids get sick on a holiday or 9pm at night, we could take them. Other than these two reasons, I do not see why anyone should even consider this place at all. 1. Thee facilities are old and outdated. Every time my two kids have a fever, they do the strep test and the test comes back positive. 2. They do not keep records on a computer system (everything is written BY HAND!) and there have been multiple incidents where they couldn't figure out whether or not my kids had already had certain vaccination shots (very scary!). Also, my daughter is allergic to a type of medication and they don't log that anywhere in the system and would still from time to time prescribe it! If you love your kids, please do them a favor and do not send them to riverside pediatrics. 3. Their only selling point is their flexible business hours. The wait is always over an hour long so plan on spending at least 3 hours when you go for a visit. 4. If you ever have a question for the doctor and you call their phone, they never let you talk to the doctor. They let a "nurse" answer your questions and there is this one time that person on the other end of the line didn't even know what a suppository was! 5. When I was searching for a pediatric practice, Riverside offered free prenatal class when I was pregnant. I remember one of the doctors was at the class and talked about how they were in the process of moving all the records online (to a cloud!) so the doctors could access your children's records even when they were out having dinner! This was over 5 years ago and to this date, they still do everything on paper. It is clear that whatever they said at that time was only to get more patients. Facilities are poor and they don't make any investments. read more

Avoid all costs. Long waiting hours. Rude staff. Had an appointment for 3:30, didn't leave the office until 5:45pm. Waste of time.

The PA, Hilary Sugar is fantastic, she took her time reviewed everything with me and explained various options for me to take. Definately will continue to follow up with her. read more

Very very poor experience at the Palisade ave location. We have a one month old baby. We had to wait for the doctor for one and half hour, while my baby was undressed after a general examination by the tech. On top of that when the baby was a little stressed after taking a vaccine, we were asked to leave the room right away since they required the room for other patients. And when asked for a place to nurse the baby, they said the BATHROOM. Who eats in a bathroom !! Being a pediatric office, they don't provide a room to nurse to soothe a crying baby post vaccination. And on the final exit we were asked that its not a problem if we want to leave the group and go to some other doctor if we weren't happy. Thats not the way we want to experience docs visit for our baby. We are going to definitely spread the word about our terrible experience with the office. Would never ever go again. read more

I would strongly recommend Dr. Bokhari, my son had seen him a many times, very detailed and reliable physician and doesn't rush thru the visit. The managers Aura and Wendy are the best always ready to help and making sure we have everything we need before we leave the office. Being able to bring my son to any of the offices and have him seen its convenient for me and to know that they always have a nurses or doctors that can answer my concerns. read more

I just moved to the area and came in just to get some paperwork for grad school done, including some vaccines and blood work. Dr. Desai Foram is lovely and she is an excellent physician (this review is not towards her...she gets 100 stars). I handed her and the office the paperwork the first week of January when I came in and was told they'll call me early the following week to pick them up. I waited a whole week before calling and it still wasn't done. I waited another couple days and called again and they said it was done. I called 2 days later to make sure because they didn't seem too sure and they said it was done. I came in today to pick it up and didn't have time to wait since I had plans and expect to just dash in and go...nope, they were NOT done. At all. I had to wait nearly 30-40 minutes because they didn't even start it, let alone have the doctor sign it. The staff was really rude about it too. When I asked for copies of the labs and the visit since I needed them documented for school, they seemed very fed up. Well, you wouldn't have been fed up with me requesting all these things I wrote down requesting if you did this ahead of time like the 2 weeks you had! I just hate wasting time and the staff just does not seem to care about the value of your time at all. I ended up waiting there till middle of rush hour to get going to my destination, which if you know JC traffic it took me a long time to get anywhere west. Overall, will most likely not be coming back and will see if Dr. Foram has another office. read more

The wait is horrible. Going there you should expect to wait even with an appointment. But after bad experiences at the other offices I will never bring my son to another dr other than Dr. Bansil. He is great. He's knowledgeable, takes his time, great bedside manner, and trustworthy. Love him. read more

The WORST! Horrible wait times, you can never just follow up b/c there are too many doctors. Horrible way to run a practice!! Save yourself the headache! read more

Absolutely love the staff and doctors at this location. My son has been a patient there for 4 years now and they always see us promptly. Dr. Bansil is fantastic. Aura the office manager is amazing. Dr. Patel has also seen my son a few times and was great with him. Overall very content with Riverside. Couldn't of picked a better Pediatric practice to care for my son. read more

I normally don't write reviews for doctor visits, but I was compelled to after the care and hospitality I've been receiving at Riverside Medical Group. This group of physicians are truly a compassionate, caring kind and I can say I definitely felt my child was in good hands. Most times you hear "go to the ER if it's worsening" but here they really help you out to avoid unnecessary expenses and time out of your day. The waiting time was minimal compared to other family practices! The office hours and availability of staff contact outside office hours is definitely appreciated and wonderful to have. Something that should be a standard I think!! I definitely recommend Riverside Medical Group. They have met all my expectations and kept my worries at bay, time and again. read more

I recently called with a severe ear issue. I saw Dr. Niyogi previously and was pleased with the visit. This time though I called on Monday and asked for a call back asap since I was in discomfort and had to fly home for a family emergency. I was told that Dr. Niyogi would not be able to call me back until at least Wednesday because she was busy on that Monday and Tuesday. I reiterated I was in discomfort and had to take a flight at the end of the week. I was told they would pass the message onto Dr. Niyogi. I received no phone call or follow up by anyone from Dr. Niyogi's office. I find this inexcusable. There are numerous doctors who want your business. This apparently is not one of them. I will not be going back to this office again. read more

Went for the ENT and while the visit was quick and the doctor was very good and personable, I was shocked when I saw the bill. It's outrageous that in this country not only we paying out the butt for our own health care, but we don't even get to see prices up front, instead receiving the bill in the mail. My ENT visit cost $1115 before insurance for a consult and laryngoscopy. My coworker had the exact same thing at a Hoboken ENT and his was $450. This place is a total ripoff. I will never visit again and I recommend nobody else ever visit. I hope they lose all of their business to more reasonably priced places. read more

I would have to say that my experience with this practice has been marginal at best. The service is sub-par and the desk staff are surly. Doctors often seem over worked and spend as little time as possible actually assessing issues with patients. The Billing department is incompetent - I took my son to have a flu shot and the billed it as a well visit. Which put my wife & I over the number of allotted well visits for the year. When I took it up with the billing department - they were unwilling to make any adjustments , all they offered were excuses for why they couldn't (and that was management). Even worse , a friend of ours who's been going there for years was billed for the same visit multiple times. I think it's a shame that this practice is still in business - It's in need of serious reform. No one actually seems concerned with the welfare of their clients. It's all about the money to them - and what they think they can bill for. But maybe it's just the sort of place that would rather advertise "ear piercing" for newborns than provide actual medical service. read more

I enjoy going to all Riverside Offices but since I've been off work due time disability Jersey City is the one closes to me. The girls are friendly and I don't want too long to get seen. Now they have physical therapy on this site and its great. I love Riverside... read more

I have been taking my 2 year old son to this location mainly to see Dr. Bokhari who came highly recommended from a friend. He has a wonderful bedside manner and is very experienced. He always showed respect for my son on our visits and made an effort to make it a little less scary like the previous pediatrician we had. Unfortunately I can't say the same about the other doctor who saw us last when Dr. Bokhari was unavailable, I'm not going to name any names. This doctor didn't seem like the type who even likes working with children and more concerned with getting us out there door. It was such a stark contrast to how Dr. Bokhari (and other pediatricians I've had) approach examinations. While she diagnosed the illness and prescribed the needed medication, don't expect anything more. It actually a little heartbreaking to watch how she handled his examination. I just wish she made more of an effort to make the experience not such a traumatizing one for my son. She was also brash in her responses to some of my questions concerns and seemed like she just wanted to get us out the door. read more

I would give zero star if there is an option. I took my son who is three months old to see Dr. Noel Bansil for severe eczema and diarrhea. I waited more than one hour before seeing the doctor (and I have an appointment). The doctor is in a such a rush that he would not even listen to me carefully. I was still talking and he started washing his hands and getting ready to go. I told him that the eczema caused itchiness and he prescribed hydroxyzine syrup right away. I asked him several times whether it is safe for a three month old and he said yes. I can give it to him every day. My online research later tells me that I shouldn't. He then suggested that I do blood test for him next door to test allergy. I again expressed my concerns since my son is only three months old. He shrugged and said, they won't draw a lot of blood, just a few tubes. A few tubes probably is not a big deal since it's not his child. But to me, he clearly doesn't put the patients' benefit first. I took my son to an allergist a few days earlier and the allergist said my son is too young to do a blood test. So I left, without drawing the blood or filling the prescription of course. And it will be my LAST time to this place, or Noel Bansil ever. I would advise anyone to avoid them if you can. read more

I have been taking my son there since he was a new born, I understand that sometimes your wait may be a bit longer, but as a health care worker, I would recommend Dr Bansil; when I was outside of the country I was able to call and talk to him regarding a cold my son had. I like that they have separate rooms for sick and well visits so kids are not mixed up. They were very flexible with my son's vaccine schedule since I did not allow more than 3 shots per visit. They have all single dose vials which for me was important given the fact that multidose have preservatives that may be linked to autism. When their office is closed on Sundays they have another location in Secaucus which gives me the flexibility of the visit in case of urgency thus avoiding ER visits which are possibly the worst you can do. Yes some of the front desk people may not be the most pleasant but it is one or two, most of them are helpful. When I needed a health form for the day care they gave it to me on the same day, and it was without a visit. They have a lab next door for any necessary blood drawings. In summary they are pretty complete and although I may had some negative experience with Dr Bokhari I do not like his approach in dealing with combative toddlers, I do give 4 stars because I don't think they deserve all the bad reviews. If you need an specialist they can refer one to you. If you don't trust one of them just get a second opinion from another Doctor, they have 4+ onsite, you can choose which one you'd prefer to see. Anytime I call I can come in and they are very flexible with appointments. read more