Very humble, prompt, and patient staff. Great prices. Fast shipping. Have bought a La Patrie…read morecedar rosewood classical and Norman ST50 from them. Set ups excellent.

Their online interaction could use a lot of work. In negotiating a significant purchase, they…read moreweren't friendly at all, and were somewhat arrogant. There are dozens of Canadian music supply options, and most will wiggle a bit when asked. Immediately following my posting of the above paragraph in a Google review, in a classic example of 'blame the customer', the store falsely alleged "online harassment", and "attacks on retail workers", in its reply. Serious, false allegations like these are libelous. The lesson here, for the business, is that friendliness goes a long way towards customer retention, whereas attacking your customers only serves to further inflame their dissatisfaction. It's a dishonest, unwise practice that deters potential new customers, and puts the business at risk of legal action.

Back in the 90's my family ran a music store / lesson academy & this was 1 of the distributors we…read moregot equipment from to sell. Bingermann digital pianos, storey & clark pianos, farfisa keyboards & daewoo I think. The older generation of the family retired years ago & the business is closed but I often wonder what happened to the people we dealt with now that I'm back into music (more of a hobby now). But definately Bingley's was 1 of the good distributors in canada. If anyone knows if they're still operating or what happened to them can you post it here or let me know? It would be appreciated.

Good experience with a mixed box of silver odds and ends and a bit of gold. Super respectful staff…read more- going in I was a bit anxious but he was a gem.

Great service ! Knowledgeable ! Extraordinary selection of products ! Amazing value !…read more Would and will shop here again !

Great store and great service. Repair work is top notch and Dan is extremely knowledgeable…read more Inventory is always changing and you can always find something of interest. Bought a locally made Wolf guitar there today and couldn't be happier with the purchase.

From the owner: Custom Built Musical instruments On Site Custom Repairs,…read moremodifications, Set-ups for any Musical Instrument. Luthier and Technicians available daily. Lessons in Music. Guitar. Piano. Keyboard. Violin. Viola. Cello. Bass. Drums. Sales Of New Used and Vintage gear. Consignments available.

After searching for a year and a half for the perfect PRS, I found it on their website. I requested…read moreadditional photos which they immediately provided. The guitar arrived in fantastic condition and it's the first guitar I've ever received that had been set up properly. I can't say enough about them and their exceptional customer service. Kudos to Ish Guitars.

I've been a guitar player for 45 years and my oldest guitar is 27. I took it in to see if it needed…read morenew frets, or at the very least the frets dressed. The tech said that it looks like it has another few years in it before that needs to happen. So, instead of trying to upsell me, he said all it needs is a tune up. I just saved a few hundred dollars. Plus, the shop is quiet, and there are no metal guitarists showing off their shredding skills. It more of a showroom with a no pressure salesman ready to help as needed. Call to make an appointment.

Been going to the HOG since I was 15 years old! Anything and everything the music players and…read morelovers of any genre! They offer the walk-in prices of any shop in Rochester. Bought many guitars and still continue to buy, great bunch of guys to work with! Big shout out to Bruce and Kurt always ready to help! Ed Dyminski Retired teacher and guitar teacher Rochester City Schools

If the Rock n Roll Hall of Fame had a baby with a Flea Market…read more.. It's a cool store, no doubt about it! They have everything from concert tees, albums (vinyls, cassettes, cds), guitars, pedals, etc Some stuff you see in there just isn't preserved correctly though which is really sad... some stuff has been sitting in sun light so long and is so faded its heart breaking. They could definitely go through a lot of stuff to make some space in the clutter. I know that's part of the charm but it really makes it look like shit in there. I know I sound harsh but that place really is dope and is a true gem especially with the artists who have come through to take pics and play there!

met Michael outside the work place. I could tell he was a straight shooter we spoke about our…read morecareers and I decided to get the work I needed to be done and felt very comfortable having him look after all my needs. the price was well below what I felt should have been charged. great service great guy and a great contact to have when searching for higher end pianos clocks and my favourite gold and Diamond products. thank you michael

Owner, Michael, is always willing to support my needs. He is skilled in pianos, and clocks. I…read morehave used his services for many years now and have always been more than satisfied. I encourage both children and adults to learn to play the piano and the place to get your piano is through Telep Paino Works.