As someone that has been to many Urgent Care facilities in my lifetime I have pretty high…read moreexpectations. Yesterday I came to this facility for the first time and was extremely impressed with the front office staff at check-in. The quality care I received from the doctor was top notch. They were super busy and I was in and out of there in 2 hours. It is extremely convenient that there is a CVS pharmacy in the same parking lot. I highly recommend this Office if you are ever feeling sick, or get injured and are in need of a doctor that really cares.

Pa zoerb , and Stephanie nurse. Very helpful and healed me with no problems. Amazing care quick and…read moreresponsive no problems.

From the moment I walked into urgent care, Samara M at the front desk made the entire experience…read morefeel calm, welcoming, and genuinely caring. She greeted every person with warmth and kindness, and her positive energy immediately put people at ease. Even in a busy environment, she remained patient, attentive, and compassionate to everyone she helped. What stood out most was the way she serves others with a sincere smile and treats each patient with dignity and respect. It's rare to meet someone who can turn a stressful visit into such a comforting experience simply through kindness and professionalism. Samara M is truly the heart of the front desk, and her dedication to helping others does not go unnoticed. Urgent care is lucky to have someone so thoughtful, uplifting, and exceptional representing their team.

Quick and friendly care from staff. My son dislocated his finger at football practice and we were…read moreable to go straight there and get X-rays and popped back in. My son felt no pain, the PA did a quick job and let us on our way. God forbid we need to go back for any other injury but we will consider using them again if needed.

I brought my son in on Saturday to Urgent Care because he was feeling terrible and the employees in…read morethe front were so very kind and patient. What really made the visit 5 Stars was Dr Kareem Shaheen. I am probably spelling his name incorrectly but that man was amazing!!! I heard he is a regular doctor in the main building. He put us both at ease answered my son's concerns and took care of the issue. He was beyond exceptional and I can't say enough about how awesome he was.

Here on a Sunday for a spider bite I took rather long to come in and get it checked out.... Staff…read morewere so awesome, friendly and the kicker is...... Had to get an injection the ones in the butt.... Maria the clinic nurse was so amazing that I didn't feel a thing.... I'm super impressed!!!!!! Love this place!!!!

Disappointed with the experience. It felt like my concerns were dismissed, and asking questions…read moreseemed to be an inconvenience.

I wouldn't give any stars! Rain cross urgent care USED to…read morebe the best. They have since then become the worst. I am post op of a hysterectomy and my incisions have become infected. I walked in at 847pm and the lady said they take their last patient at 845pm, they close at 9pm and I Need to go to the emergency room. I showed her my incisions and explained I was post op and she said no you have to go to the ER. I can't drive so I have to wait for my ride. I'm not going to the emergency room to wait 4 plus hours and spend a $250 copay, take up a bed or room that someone else NEEDS it, or catch something like MRSA!! So I have to wait for a ride to go to ANOTHER urgent care in the morning. I have seen them (before now) take walk in patients at 9pm. The Previous night my mom went in for a cat bite and they needed to give her a tetanus shot but they were out. They told her come back tomorrow. My mom called and they didn't receive any in their delivery. My mom asked if they could call it into Walgreens and they said they don't do that. Told her to go to another urgent care or emergency room OR wait until Monday. We all know how hard it is to get an appointment to our primary doctor, so urgent care is needed. But the back and forth and another copay on a fixed income for something they were supposed to have or give is ridiculous. So my mom went to Walgreens to get her shot. On the paperwork they printed they didn't even say cat bite on it. They have really gone to CRAP! We won't be going to rain cross anymore, even the pharmacy has took a turn for the worst.

I took my 3yr old here a couple days ago. She was very congested and needed a breathing treatment…read more They were so helpful, patient, and very kind when I turned down anything. They took IEHP and would definitely go here again for myself of my kiddos.

I've been to the clinic unfortunately on several occasions. They have always been prompt and…read moreattentive on resolving by medical problems. Always happy with the results. Yes I would recommend the care they offer!

Called, and they were able to fit me in right then are there. Came in for what I thought was a…read morecold, but tested positive for the flu. They were able to give me a shot so I could survive the workday, and felt great. The staff are very wonderful, polite, and kind folks. I had a very pleasant experience. Definitely will use them for now on. I also moved in from out-of-state and really liked their service. Would recommend, and they were just that nice.

I came in to be seen and had written down the reasons for my visit. Instead of responding…read moreprofessionally, the receptionist began laughing in my face while looking at what I had written. I genuinely don't understand what was funny. I asked her what she was laughing at, and she continued to laugh. I initially sat down to wait, but shortly afterward I got back up and told the receptionist who had taken over that I no longer wanted to continue with my appointment because of how I had been treated. As a result, I was never seen by a provider and left without receiving any medical care. Instead of leaving with answers or treatment, I left with anxiety and feeling humiliated. As healthcare professionals, patients should be treated with dignity and respect. You never know what someone is going through or how difficult it may have been for them to seek care in the first place. I am extremely disappointed by this experience and will be speaking with management so this situation can be addressed appropriately. I sincerely hope steps are taken to ensure no other patient is treated this way.

found this place that opens 7 days a week, 10min from the house. as we've just moved to this area…read moreand need to find a new doctor. also needed to get my coughing checked out fast. all other doctors have a long wait schedule. loved it opens 7 days a week and welcomes walk-ins, what a concept?! came in twice so far, both time were walk-in and greeted by the front desk staff and waited about 30mins before I was seen by PA on duty. 1st visit was with Amy, who assessed my symptoms and prescribed antibiotics and cough medicines for my cough. I took the medicine and recovered after I finished the medicine. Amy was very friendly and answered my questions on the doctors and clinic/office operations. 2nd visit was for my pain at the back of the ankle (achilles) for almost 3 months. Don walked in with a huge smile and very friendly and checked my foot and found a bump at the back of heel that needed x-ray to confirm. (when I saw my podiatrist twice in the last month, he didn't even notice it). only problem is the x-ray order form had a wrong address that I ended up driving around to find the correct location. I've decided to make an appointment with the MD in the house to see if I can change my PCP to this location for convenience. earliest appointment is 2 months away, hopefully this is bc MD is on travel, and not a typical trend for scheduling. but at least the PAs were knowledgeable and the staffs were very friendly. So happy I've found this place w/in 10min. from my house.

* I had a cold and fever for several days, and over-the-counter medications like NyQuil were not…read morehelping. * While I could handle the fever, the body aches were bad enough that I couldn't work, so I decided to visit this clinic. * The facility was very clean, modern, and well organized. * All staff members were wearing masks and were extremely professional and kind. * I met with **Nurse Practitioner Lyndon Taylor**, who was excellent. * He was professional, answered all of my questions, and took the time to explain everything clearly. * I also asked about additional services they offer: * Weight loss injections similar to Ozempic ($600), with the potential to lose up to 40 pounds * Free, pain-free allergy testing * Prescriptions were sent directly to my local Walgreens. * Funny enough, my wait at Walgreens was longer than my entire visit at this clinic. Overall, a great experience. I would definitely recommend this location for anyone needing quick, professional care. --- DG

Been coming here for over a year now. Great folks. Always get to my appt on time, no waiting…read more They provide thorough information for me to understand my health and everyone seems super caring. Highly recommended this clinic.

Excellent doctor very accurate,patience ;answers all my questions,on time ;very concerning…read more Caring Very helpful & I'm glad having him as a great dr

Went to urgent care and was seated and screened quickly. The staff was professional and prompt…read more They were able to run tests and exams and I was able to pick up my prescription from a pharmacy nearby with no issues. The doctor was very receptive to what I thought were minor details and thankfully were able to have follow up tests that tested positive for a more serious issue

Trying to reschedule an appointment that RMC cancelled on May 31…read more Nobody answers the phone when you call for an appointment. This place is an absolute disaster. New ownership and this place has become useless.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.