I took a pair of new Corcoran Jump boots in to have ripple soles installed. The owner/cobbler seemed nice although he wanted complete payment in full and up front. It was 75.00. I paid him and left the boots. He told me it would be about a week. I had not heard from him in several days (about 9) so I phoned him. He told me he had to order the soles so the work was delayed. After a month and several phone calls later, he said he had them done. A friend picked them up for me as this place is about an hour drive. Upon receiving the boots, I really was not too pleased. He made the heel so high on these they were on the verge or being ridiculous. The heel area had also been belt sanded too much leaving the heel very narrow in the rear. Well, I wore the boots. After about a week, the glue he used to attach the soles started to fail at the tip of the boot. I phoned him. He was very friendly and told me to bring them back. I did and he re-glued at no charge. I wasn't going to pay him anyway. I do desk work nowadays and am not in the action much anymore. These should not have failed. Especially in a week. About 3 weeks later the exact same thing happened again. I did not bother contacting this guy and ended up taking them to a different shoe repair store in Ft. Campbell. After talking to the owner and showing him the boots, we both laughed at them a little and agreed they looked like high heels. This other shop is currently in the process of rebuilding my Corcoran boots that the guy at Riverside screwed up. As for the glue, I was informed by the later store that it was an inferior glue that was weak and most people didn't even use it anymore. Even though Mr. Riverside Shoe Repair sounds super nice on the phone, beware. It is obvious to me that he lacks the skills to do proper work, he is expensive (they are being fixed correctly at nearly half the cost) and he uses inferior materials. I will consider this a 75.00 lesson learned. I will NOT go back to Riverside. EVER. read more