I would give this business a zero if I could. I went to this business a few times and was an excellent tipper even though it's out on the far end of Placitas and I live on the west side of Rio Rancho.
But the last time I went, I told the massage therapist that I needed to leave promptly at the end of my appointment to get to a work meeting with a customer. During the massage she complemented my necklace and asked if she could remove it and we agreed she'd put it in my purse. (So I wouldn't forget it.) She held me over at the end of my appointment five minutes so I was running late getting to my meeting. She called about 15 minutes later, while I was driving, and said she'd forgotten to put my necklace in my purse, but offered to meet me anywhere to return it when I had time. I was angry but really nice about it telling her no to worry that I'd get it from her when I could, perhaps the next time I came for an appointment.
Since that time I've been decided not to continue seeing her, though I had no standing appointment and I had not communicated that to her. As such, I have asked if she could meet up over the next few days so I could get my necklace back before Thanksgiving. She has refused to meet me to return my necklace, even though I've been very flexible offering to meet her in Placitas at a mutually convenient time during the next few days. She's made it clear she's available but won't agree to meet. Last I heard she was going to "mail it" to me. Yeah, we'll see.
So folks, if you like your jewelry and don't want someone to take it from you and not return it when you ask them to (if at all... I'll have to wait and see) then I highly recommend you steer clear of this business. Also, the prices are incredibly high, so it clearly isn't always true you get what you pay for. read more