Super friendly service from Angie. She takes time to know what you want and follows up via text and…read morecall. And the work is exquisite.

Wonderful experience! I had some jewelry I needed inspected/repaired for YEARS and never took it…read moreanywhere because I didn't know who to trust and who would be fair in pricing. When one of my friends shared about her experience here and I realized we had some mutual connections, I felt comfortable to take my items here. They didn't try to upsell or find things to do that weren't necessary. When I dropped things off, they said it could take a couple weeks which was fine by me but then I got a call two days later that everything was ready! Such a pleasant surprise! And for a price that was reasonable! I'll definitely be back.

Had an amazing experience from start to finish working with Staci on a custom wedding band for my…read morehusband. He loves the ring and was impressed with the quality of the diamonds. Staci is exceptionally knowledgeable and easy to work with. Can't recommend her and Sullivan's jewelers enough!

I will recommend this store to anyone who asks! Krista was amazing in helping with a repair, and…read morethe final product was even better than when it was originally purchased from Jared's. We bought a new ring as well, and are very pleased. We look forward to working with their custom design team in the near future.

Always friendly and give great service! I will always recommend to anyone who needs jewelry repair!read more

I've been a customer of this business for approximately four years. I originally purchased a chain…read morehere and have returned periodically for cleanings and polishing. Over the past year, however, getting service has become increasingly difficult. I was only able to have the chain cleaned about twice and fully polished twice, despite multiple attempts, because I was consistently told there were no available time slots and that the wait was around two weeks. On or around December 9, I stopped in again to ask about having the chain cleaned. I was told once more that the wait would be two weeks. I then asked whether there was an option to pay extra for faster service, as many businesses offer express or priority options. This was simply an attempt to find a solution after repeated delays. The response I received felt dismissive, and I was told that faster service would require stopping work for other customers. I left without issue and was not refused service at that time. Based on that ongoing experience, I posted my initial review. On Friday, December 13, I returned to the store hoping to address the situation professionally and see if my concerns could be resolved in person. When I entered, the front desk employee immediately identified me as the person who had left the negative review. There was no attempt to discuss my concerns or work toward a resolution. The interaction escalated quickly. My review was referenced aloud, voices were raised, and I was repeatedly told to leave the store using profanity. One of the men behind the counter stood up and shouted at me while directing me to leave. Although there was no physical contact, the behavior felt intimidating and unprofessional. At no point did I raise my voice, use profanity, or threaten anyone. I chose to leave to avoid further escalation. For clarity, I was not refused service prior to leaving a review. I had been a paying customer for years. The refusal of service and hostile interaction occurred only after my review was identified. This update reflects my firsthand experience as a long-term customer and is shared for transparency so others can understand how feedback was handled in my case. Additional context to my previous update: When I returned to the store, both the front desk employee and a jewelry staff member immediately identified me as the person who had left a Google review. That recognition happened as soon as I entered, before I had said anything. Instead of attempting to address my concerns or resolve the situation professionally, the interaction escalated. Voices were raised, profanity was used, and I was told to "get the f*** out." One of the jewelry staff members stood up and shouted at me while directing me to leave. The front desk employee also participated in the confrontation. Although no physical contact occurred, the behavior from both individuals made me feel uncomfortable and unwelcome. I remained calm, did not raise my voice, and chose to leave to avoid further escalation. This update is shared only to accurately document how feedback was handled in person.

Have never left a review anywhere before. Went it with a pair of hoops that needed to be fixed and…read moreit took them about 10 minutes and they did it free of charge. I had taken them somewhere else and they said it would take 6 weeks and were trying to charge me $75. This place is AMAZING and they are so so kind!

To 4 watches in for new batteries and was surprised at how easy it was. Usually places take hours…read moreif not days but this place provides fast friendly service

Mike is such a sweetheart. He surpassed my expectations. I am so happy with the work he did to fix…read moremy ring. Highest quality of work. He cares about his work and it shows. I could not recommend Mike more. I will be back!

10/10 recommend! Great customer service, unbeatable prices, and outstanding work! Came here to get…read moremy engagement ring sized down & im so happy I did! After being turned down from multiple places Mike was able to size my ring down & give me a great price as well! I highly highly recommend Mike for all your jewelry needs! He isn't money hungry like a lot of places and made me feel very welcomed from the moment I walked through the doors.

I LOVE The Jewelry store. Been going to this shop for years for Jewelry Repair & new and custom…read morepieces. The reason I won't go anywhere else, both Tony & Denise are always transparent about everything and never price gouge. Before my dad passed he was a jeweler so I know what things cost and they have always been fair & friendly.

We have been going to The Jewelry Store for years. The owners are great people…read more They have designed pieces for us, repaired other pieces and we have purchased many beautiful jewelry pieces from them. We trust them immensely. Highly recommend them.

Tony and Demetri are amazing. They take care of you, according to your needs. Money have AMAZING…read morejewelry. I thank them for making my wife's wedding ring and many more accessories. Kyle

I love Park Jewelers!! They have always been super nice when I've gone in and are always helpful if…read moreI have questions regarding any pieces I bring in. I would highly recommend them!

From just going in to drool while browsing breathtaking jewelry, to getting Marty, the best bench…read morejeweler in the universe, to getting a special gift for my husband (or he for me), I have ALWAYS had great experiences at Kline's Jewelry. I love the family and the shop and the fact that they don't mind my goofiness. Every visit feels like going to a friend's home. Whether you want a repair done that is so good you can't tell it was repaired (trust me: Marty has done loads of repair work for this klutz), you want a traditional wedding set, something unique and rare, or a beautiful pearl necklace, Kline's is the best place to find it all.

Called to fix my watch that was missing a collar in the band, they got me fixed right up quickly…read more Awesome Service thank you