Staff is knowledgeable, friendly, and helpful. Great prices, very reasonable. They even offer some…read morefantastic deals on items from time to time. There selection of various products is incredible. My go to local smoke shop.

This is the type of place that bro you to death when you spend money, but the first time you have…read morea problem they act like they don't know you anymore. I bought a pack of Backwood True wraps faithfully for almost a year. The one time I complained about opening a pack to find no wraps. They could have just gave me another pack. I brought the empty pack in the store and they made a phone call, (spoke in a different language) sounded Chaldean. Anyways they couldn't exchange it and said I can get it half off. My problem is I'm a regular customer that never complained. Even when they would sale stale wraps, wraps with little holes in them. I Never once tried to return a tobacco product and understand that they have a policy. But if you're a loyal customer I feel you should be well taken care of if the product they sold you is faulty, no good , or just wasn't in the packaging. Plus the inside of the packaging was clean. No tobacco residue, nothing, all paper. Grrrrrrr. Had me upset, I just knew they was going to take care of me. Especially after all the transactional conversations. It's cool though. I hope it's worth the bad review. Horrible business, inadequate customer service. I can't believe they offered me half off my next purchase. After all the money I spent with them. I'd rather pay a bum every week, to defecate on the door handle and have little buddy that opens the store to clean it off. It already smells like urine and trash by the door. Parking lot is always filthy. If you have to go to this store, make sure you don't touch the door handle or door for that matter. Use your foot or some gloves.

This place has been my favorite vape shop in this town! The service here is top tier with a great…read moreselection of items for you to choose from as well. And not to mention, this store has the best prices compared to the other vape shops in town. This shop consistently has vapes for $10 and they are decent. Compared to the other shops, I honestly hardly see $10 vapes and if they do have them, the vapes are usually trash quality. I love going here because they have the best bang for your buck!

Purchased a product that was supposed to be sealed and when I got home saw it had been opened and…read morefilled with mucinex and what I would assume was pseudoephedrine, took it back to the store and they implied it was me who had tampered with it. I would check all product before leaving the store.

amazing staff! love their prices! the manager always looks out for you and makes sure your product…read moreis in stock as well and the other employees there,always welcoming and have great attitude each time you come in!

Clean and great customer services. They also have great prices and a variety of flavors.read more

Amazing customer service. I feel so welcomed here and they have great selection with amazing value…read more They always have giveaways I haven't won yet but awesome prizes. Love this place!

Friendly staff, great selection of vape flavors & brands, at a good price. This is MY vape shopread more

Not good customer service they have attitudes and entitlements problems with people buying their…read moreselections lol, weird Doesn't answer the phone like they're not a business. Wouldn't spend my money here. Just go to website for items you're looking for. You're welcome. Don't support this crap. Straight rude and uncaring of customers keeping their business open. Let their business crumble and then see if they change their unprofessionalism. This is Hemet, California.

Nope rude people hang out here especially the owner who is extremely arrogant rude and clearly…read moredoes not like all female of other races! Found much better places to hang out!

Great conversation loved the atmosphere. The experience was amazing. You can read books, chat enjoy…read moresome lovely drinks and the shisha is amazing . Long lasting

I have never been to such an awful smoke shop in my 28 years of smoking. Not only is the stock and…read moreinventory is absolute shit, the men working there are absolute assholes. They allow Homeless people to use stolen credit cards and stolen money to make purchases because all they care about is making money. I bought a torch, 3 bongs- the torch was broken before I ever even tried to use it. I went to return the torch because it did not work and he told me that it was used when it absolutely was not. I hadn't been gone from the store for more than a minute. So he robbed me of a $30 torch that is broken and he would not refund, after his horrible attitude, I told him I didn't even want his glass anymore and he only refunded me for one of them instead of the three, BUT TOOK ALL 3 BACK!!!!! . Absolutely insane and a complete scam, the owners and employees at this shop could not care LESS about their customers and running a fair business. They should be shut down, until then, karma will do its justice.

I came in looking for a new battery and met Isaac. I really appreciated his help. He helped me…read morefind the exact brand I was looking for. The Evod twist. This store is my preferred store for my future shopping in my vape world. Thank you Isaac for your great customer service! I will be back.

Frank is a very persuasive salesman. I came in looking for a specific vape battery but was sold a…read moredifferent kind. I am really hoping I like this kind because once you buy them you can not return them. The one I bought is a Vision Spinner II. They have a huge parking lot and the store is nice and clean.

Great selection. Chill environment. Goes and guys there great vibe def recommend. Great time.read more

Had a issue with a product, The gentleman that manages the store ,replaced with a new one .very…read moresasatisfied.