RL Wells has been taking great care of my family for years. Derek has been super great, and a pleasure to work with sometimes complex situations and always gets us the best insurance at the best price! I highly recommend RL Wells, they are the best! read more

Derek represented both my wife and I for our medical insurance needs as we transitioned from having our insurance covered by work, to having our own insurance to now being covered by Medical. Very professional and kind throughout the process. Derek guided us through all of the forms and choices available to us to ensure we had great coverage. He made it easy for us to understand and we feel great about all of our Medical Insurance needs going into our labor years. I will refer him to all our friends and family members which I already have done. read more

I haven't really used this company yet, but I called them to inquire about medical insurance for my husband and myself (non Medicare). I chatted with Rick and he was understanding of our situation and gave us several tips and things to think about. We are close to Medicare age and we'll be reaching back out to them when it comes time to look at supplemental plans. read more

After going back and forth with Derek, for over a month, about the different Supplemental plans and each plan options and coverage, I was told that I was not qualifies for a supplemental plan since I was on Medi-Cal. What a waste of time for both of us. I let him know from day one, when he asked me on the type of insurance I was on! Also, I found communicating with him was slow and difficult and he was not motivated enough to get me signed up with Kaiser. He never followed up or contacted me after he found out that I was on Medi-cal. I ended up contacting Kaiser and signing up myself. read more

I am so impressed with this place...Derek is professional, friendly and has a excellent follow up with your insurance needs...I'll refer anyone who asks...terrific service ! read more

They are great! They are my husband's companies agent for years. They were able to help me start using my native discount premiums this year. read more

Derek and his team have been an absolute godsend for many years - navigating the complex world of insurance, and especially MediCare, can be daunting. Having them be our scouts and advisors has made insurance search and decisions easy. l can't recommend them highly enough. They did an outstanding job of presenting options for consideration, alerting us to issues that we want to explore and taking the confusion out of the application process (and with MediCare, there is much confusion). Derek is also one of the few professional we have worked with who has always responded to our email by the time we check for a response. Bravo to Derek and his team. We will continue to recommend them to all who are in need of assistance with their insurance choices. read more

Derek Traub has handled my Medicare supplemental enrollment for several years now and has recently helped my wife get started with her eligibility. He has done a great job presenting the best options and helping us make the right selection for meeting our needs. We have referred others to Derek and highly recommend you try him as well. read more

I recently changed jobs and needed interim health coverage so I called Derek Traub at RL Wells. He was super quick to respond and very proactive in getting me the information I needed. Derek explained my options and made recommendations as to which plan might be a good fit which was amazing since I had no clue what I was doing. I'd highly recommend reaching out to Derek if you need assistance! read more

Incredibly helpful and patient as life often gets in the way. It's been such a comfort knowing that Derek and his team is there to help guide us when things look very complicated. Responses are always super prompt and extremely professional. Would highly recommend! read more

Derek has been incredible in both helping me get my care setup as well as be there the second anything changes in my plan. He's done so much to get me the best price and plan. I can't say enough good things. read more

Derek from RL Wells & Associates has been assisting us with our health insurance needs for over a decade. He is consistently prompt, responsive, and thorough in answering all our questions. Most recently, he guided us through the Medicare enrollment process, making what could have been a complicated experience feel easy and seamless. I highly recommend his services. read more

A friend recommended RL Wells to me, and everything she told me is true. Both Rick and Derek were friendly, knowledgeable, efficient, and alert. I got just the help I needed in transitioning to Medicare, and on relatively short notice. Somehow, I managed to clear all the hurdles in a few weeks. I'm grateful for all their help. read more

Derek Traub at RL Wells & Associates was amazing to work with as an insurance agent! He was incredibly helpful and went above and beyond when helping me select the best health insurance for me and my current needs. He made it very easy to understand and helped simplify an otherwise very intimidating and daunting task for me. I cannot thank Derek enough for all of his expertise and kindness! I would recommend him and RL Wells & Associates to anyone looking for an insurance agent. I truly cannot sing their praises enough. read more

We needed to transition to Medicare recently and the staff at RL Wells & Associates made it so much easier. They spent a great deal of time explaining all of the plans available to us, providing many options and comparisons for us to review. As a result, we were able make a good decision on our medical coverage. Nicole Schoen-Wells and Rick Wells are the best! They made Medicare understandable and so much easier to access. They really care about their customers! read more

I have been hesitant to register for Medicare but with the guidance from Derek I was able to understand my options and choose a plan that works for me. I'm very appreciative. read more

Derek at RL Wells is so cool, so kind, and so capable. He has incredible patience and so many ways that have helped me. If you still look for medical insurance, you would appreciate your time for a phone call to Derek. read more

Unfamiliar territory for me, so I went looking and researching to find an insurance broker.. Since I have been handling my ex's affairs, I have been relying heavily on Yelp. I reached out via email, and received a reply later in the afternoon. Today I spoke with Nicole, and I feel so relieved. Sometimes you just have to let experts do their jobs.. She's friendly, kind and very knowledgeable! After discussing my role and the current situation, she was able to set my mind at ease. In fact, ( I like how they can offer solid advice), I will have my two adult sons reach out to her for their personal insurance needs. Thanks for the great service you prove! read more

They are very knowledgeable. They took care of our needs very quickly and thoroughly as we needed everything in place before Medicare took over. Rick and his staff, including his daughter great advice, without showing any bias for one plan or another. Not at all pushy . What could have been a very harrowing experience was presented in a straightforward manner. This took away a lot of stress. Also, Rick and his team were able to squeeze us in , almost at the last minute. This prevented us from having a 'gap' in coverage.. read more

Derek Traub has gone the extra mile to get me the healthy insurance I need over and over again. He is knowledgeable, kind, generous with his time, and genuinely wants to make sure you have the coverage you need in case of the circumstance you didn't think about - at the most reasonable price possible. I have recommended him to friends and colleagues and all of them are satisfied customers, too. read more

I am extremely pleased to have become connected with this agency. The attention and professionalism I have been shown is outstanding. Helen has been sensitive and helpful with difficult issues in securing health insurance through Covered California. I am very thankful for her assistance, resource information and follow through with getting me set up. Recommend this agency very highly. read more

I would highly recommend these guys. I specifically worked with Derek and he was always fast to respond. They also have your best interests at heart. There came a point where it may have made sense to not pursue insurance services with them, and they pointed it out. In the end we found the best fit through their guidance, and they made the process easy and a stress-free as possible, despite the complicated nature of the Insurance system. Highly recommended. read more

Derek is the man. Made this process which is typically convoluted, a breeze. Can't recommend him enough!

Derek Traub at RL Wells saved me hundreds of dollars a month over the health insurance premiums I was being quoted on California Covered's website, simply by pointing out that if I stopped claiming a household member as a dependent, they'd qualify for 100% subsidy. I *strongly* suggest you contact them when pricing health insurance, especially if you're retiring early as I did--their help is free and they know all the angles to get you the best deal! read more

They were a pleasure to work with, Helen and Rick were amazing, so helpful and knowledgeable!! I found myself without insurance and was extremely concerned. Helen patiently walked me through my options, and answered all my questions. I definitely recommend them for your insurance needs! read more

I was referred by a friend and I have been working with Derek Traub for quite a few years. He has been excellent at finding the best health insurance options for my particular needs. Trying to navigate the health insurance system on one's own would be a nightmare. He does all the research and I always feel confident that I am getting the best plan at the most economical price. I have never met him in person; all of our contact has been remote. Highly recommend you contact him for your insurance needs. read more

Rick has been assisting me for several years now. Not only is he beyond knowledgeable when it comes to insurance related matters, but he is also incredibly generous with his time. Every single time I have messaged Rick, he has instantly replied with loads of information. Valuable information I never even requested. In short, Rick has made the entire process of understanding and applying for insurance simple and pleasant. I can't recommend him enough. read more

Derek helped me pick out a new insurance and it was a painless easy process. It pretty much did all the work and it didn't cost me anything. Highly recommend read more

I was totally lost when I contacted Rick at R.L. Wells and Associates. I'd just learned that my health insurance company had dropped me because I reached my lifetime max of benefits to be paid out. I was terrified; I have multiple sclerosis, and had NO idea what to do. Rick SAVED ME. He steered me through the labyrinth of jargon, legalese, and health insurance ins and outs. He did it all with cheerfulness, friendliness, COMPETENCE, and speed. He thought of things I never would have known to do, and because of him, we'll be getting a policy that is less than half of what we'd first thought --- AND the policy will cover my MS medication. We'll be breathing more easily when it's time to sign up for Medicare, because we'll definitely contact Rick. What a life-saver!!! read more

It didn't even hurt! Dereck is the best man for the job. He is kind, patient & very caring. My husband & I are too young for Medicare but are disabled. (In court) until now we have had corporate insurance. The last 18mos we have been paying 1300mo for Cobra. It ran out Jan 1st 2021. Another company tried to take me for 650.00 mo for a gap insurance. The owner, Rick wells has been called to do this work. Rick & Derek both have prayed w me. The best gift from God is we now have Blue Shield insurance! That in itself is a blessing! The best part is we payed for the whole thing in one payment of $24.00 for the whole year! That's not a misprint, $2.00 a month! We got a 1300.00 raise a month. God is good & so is RL Wells & Associates. Thank you Derek read more

Derek was incredibly helpful, and made this process seamless! I cannot recommend working with them enough.

This is my 2nd review for an organization that deserves praise for their level of customer service. I am new to the world of Medicare and all the various parts of the alphabet soup of plans A..B..C..D..G..etc. But I had an expert to help me negotiate the whole process and she along with her team can assist you or family members or friends when it comes time to make sense of these important choices that lay ahead. Back almost a year ago I touched base with Nicole as a recommendation from a friend that had been helped by her. Nicole gave me a preliminary run down of my previous Cobra related options along with making a future commitment to reach out as I approached my Medicare start date. Fast forward to April of this year and again Nicole reviewed my current medical needs and requirements along with my lengthy list of daily meds to suggest various options after crunching all the data for comprehensive coverage and a budget friendly solution. She dialed in a great solution to the alphabet soup plans and walked me through the whole registration process. And then went the extra mile to relay and confirm all start dates and specific plan information. I would highly recommend to any folks that are in need of guidance maneuvering a successful Medicare launch with specific coverage and requirements to work with Nicole and her team to experience a comprehensive warm customer experience. Rory L. read more

Really helpful services - highly recommend! Derek Traub has been helping me with my health insurance for a few years now, and it's incredible to have the support of someone to talk through options, and even send reminders about important things like oops - forgetting up update automatic payments for my insurance premiums. RL Wells & Associates have always treated me with utmost kindness & respect - and care. read more

Enrolling for Medicare can be very, very intimidating. Fortunately, Derek was right there with me, as he has been for many years past. He is always professional and quickly responds to emails or phone calls: I was never left in the dark. His understanding of insurance, of any kind, is reassuring and comforting. Importantly, he is also friendly :) read more

If you're in California and need help with any insurance choices or understanding benefits- COBRA, Covered CA, etc- please please please go to them. They will walk you through your options and help you understand them. I reached out to Rick and Derek based on a recommendation from my doctor and I am so pleased with all the help they gave me. They seem to be a small mom and pop place, which is crazy for the amount of work they do for each person! I was able to sign up for benefits and understand how each premium cost as well as how it would affect my current providers during this stressful time. I cannot be more thankful. In a stressful time, Derek was able to guide me through such a hassle insurance can be and made my life easier. He helped me sign up and make a payment as well as answered all my questions. Thank you again! read more

I'm self-employed and needed help navigating my health insurance options. My auto/home insurance agent referred me to Derek Traub and I'm so glad she did. Derek is a wealth of knowledge and helped guide me to the right choice for our health insurance. read more

We are very pleased with our experience with RL Wells. They were very helpful in finding us the right coverage as well as navigating the Covered California process. We are so glad we found them. If you need help finding health coverage, we recommend them highly. read more

We have received excellent service from Derek Traub at RL Wells for several years. Derek has been responsive, organized, and friendly. He reliably is up to date on all options and details, and communicates with us promptly and respectfully. We have recommended him to many friends and all have rave reviews. read more

Derek was super super super helpful. I quit my job to start a business and was concerned about not having health insurance. I was put in touch with Derek and get free advice on the phone. He went through all of the options in detail and recommended what I should do. He recommended honestly without trying to sell me anything. They got paid nothing for this advice. This is great customer service! Derek is truly a great citizen! Thank you Derek! read more

We have worked with Nicole from RL Wells for the last 3 years and she has been nothing short of amazing! She is incredibly patient with helping us find the best health coverage for our family. We can tell she really cares about helping her clients and is ready & willing to offer suggestions. We can't thank her enough for all she has done! HIGHLY recommend Nicole & the RL Wells team! read more