Xavier is the most knowledgeable Agent. I have ever worked with…read more He took the time to listen to the specific issues of my insurance needs. He stayed after hours to complete my policy. Because of him I was able to reinstate with DMV. Without his persistence and knowledge we would have been turned away. I can't Thank him enough.

I recently got their help to get better priced insurance, which they did and the guy who helped me…read moreout, Steven, he was nice but after the first day I saw red flags. Once he was done he just ghosted me until a week later when my auto pay didn't go through and he had to ask me if it was okay to recharge. After that, I got ghosted again. A couple days after that I texted him cuz I had a quick question...no answer. Yesterday again I reached out cuz I had another question, and guess what, again no answer. They're horrible at communicating unless it's on their terms. I'm gonna be swapping out my insurance within the next week. Hopefully they don't try to pull some shit behind my back for wanting to and trying to cancel.

I used to have AAA for several years I changed plans because they will literally add people to your…read morepolicy without your permission if you share an address. Even if the other person is just a roommate that has there own car and there own insurance they added the person than insisted we pay for it. Absolutely crazy on top of the fact that my new insurance e cut my rate in half and offers all the same perks. Sorry but AAA sucks

0 stars, I needed a copy of my registration to match my new apartment address ASAP. The lady pulled…read moreme out of line and rudely asked me what service I needed I explained my situation she then kicked me out of line and refused to help me insinuating i needed to go online or a kiosk to do the service. Well, my dmv account is locked out due to an IT error they can't unlock it. So this or by mail is my only choice. I had the money to pay for the service, the information and everything. She refused to help. The situation was very confusing and frustrating. Because of this place I had to illegally park my car downtown every single day for 4 months until the dmv fulfilled the request by mail. What a nightmare!!!

I had an incredible experience with this agency for both auto and home insurance, and I'm genuinely…read moreimpressed by how simple and stress-free they made the entire process. My previous insurance company was raising my auto rate by over $100 a month. I didn't realize it up until a week before my policy expired. I worked with Kevin 7 years ago when I bought my home. I searched through my email, trying to find his contact information and what do you know, he had already emailed me a month prior letting me know he was still here for me if I wanted to switch insurance companies. Now that is proactive service! A special shout-out to Kevin and Yesi, who were truly phenomenal throughout the entire experience. Kevin is so knowledgeable, and provided a new quotes for auto and home insurance quickly. Yesi followed up with the same level of professionalism and warmth, making sure all my questions were answered and that I understood exactly what I was choosing. Together, they made the process feel personalized, supportive, and completely seamless. There was never any pressure or upselling--just clear, honest guidance that helped me understand the differences between policies and choose the best coverage for my needs. Thanks to Kevin, Yesi, and the service as a whole, I ended up saving money and securing stronger protection for both my vehicle and my home. Best of all, I didn't have to do a thing! They took care of everything. If you're looking for an easy and genuinely supportive way to compare your auto and home insurance options, Kevin and his team is absolutely the way to go. Highly recommended!

Kevin and his team are amazing. I have both home and auto policies. They are very responsive to…read morequestions and queries. I typically get a response from them the same day. The service they provide is exceptional.

Tracy and Angie was so helpful helping me with my car accident claim.She answer and respond my…read morequestions very quickly.I've been with Tracy Tran Farmers insurance for over 5 years and I very happy with there services.Highly recommend this office.Customer service are Amazing.Thank you Tracy,Angie and her team.

Really helpful, they will take extra step. They are always find to save your…read more Thank you

I rarely write reviews, but I had to today! Andres is the guy you want to talked to! I originally…read morecame in to pay my bill and he informed me my policy was ending today. Instead of going into another 6 month agreement with an insurance I wasn't happy with. He found me a different policy saving me 75$ a month. It was a great experience all around :). He was kind, personable, friendly, fast, and most importantly showed concern for saving me (the customer) the most amount of money possible. I will be contacting him and him only from here on out! I highly recommend working with him.

First off understand, even though it's 2024 and we have Docuaign and scanners, if you sell a car…read moreand want to cancel the insurance you have to go in the store! And when you go in the agent or whatever he is, customer service person was treating me like I was dumb for coming into the store when I was told to come in to cancel. I walked in the door and the unprofessional agent ask what I wanted? I told him sold car and need to cancel insurance, he said oh it's gonna be 30 minutes why don't you come back . I said oh I have two trucks I need a new policy " oh OK well why don't you sit down.

Great Experience. I would recommend all my friends to Tom.. He is great guy…read more. Thanks!

By far one of the best agents out there! He and his entire team are super responsive, friendly and…read morehelpful! Just the other day I had to add a car and everything was handled by the time I had finished my coffee at Starbucks! I have 3 cars and my homeowners with him and will continue to be a loyal customer! If you need a great agent give him a call!

We had decided to get better rates on our car and home insurance policies. Oh my God. Luz answered…read morethe phone and in no more than one hour we had a great policy. It was painless and she notified the former insurance agent and the mortgage company. I have nothing but good words for this company. They care and they do look for the lowest rates!

Due to a move I needed to change insurance providers. My experience with Jaclyn included a…read moremisquote, a double charge, and a charge for a policy I did not authorize, followed by weeks of chasing after credits/refunds. Multiple times she was "out of the office for the day" and/or did not respond to emails. For one of the charges, I had to resolve it by calling the insurance company directly. For two of the charges, I finally disputed them through my credit card to get the refund. I've never had an experience like this in all my years of being insured and dealing with various agencies, so if I could give zero stars I would.

Very helpful staff, convenient payment options, clearly trying to help me get the best deal, and…read morealways responsive and friendly.

Curtis has been insurance guy for years/decades. I know him to be honest, kind, knowledgeable and…read morehelpful. If an agent means something to you, Curtis is the best!