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    RM Interiors

    5.0 (1 review)
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    Services - RM Interiors

    Countertop installation

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    10 years ago

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    BKC Kitchen and Bath - BKC Kitchen and Bath

    BKC Kitchen and Bath

    (14 reviews)

    Overall rating for BKC = "F" - "Designer" (Gavy) = "F-"…read more - Resolving our huge list of issues/problems (Gavy, Heather, Paul) = "D-" - Showroom = "C+" - Installer/repairs (Brian, John) = "B" - Delivery = "C" We engaged BKC primarily because they represented the line/manufacturer of the cabinets we wanted for our complete kitchen remodel (Eclipse). We were assigned a designer, Gavy, to create a rather simple cabinet layout design for our pretty straight-forward kitchen. Most new cabinetry was nearly the same or very similar to our existing layout. But Gavy got many things wrong from the first iteration (for example, we all discussed and agreed in our initial meeting that we'd add a small island to our kitchen, that we all accepted the minimal clearances, and that we all agreed adding a peninsula of any kind would not work; the first layout design had a peninsula!). We found Gavy to have limited or no knowledge of design principles to help guide aesthetic decisions, and we ended up specifying our own details for what to include in the layout design and details for the cabinetry choices. Gavy proved to be a salesperson with some training on the layout cad software rather than an actual "designer". We chose our own installer, mainly because after our cabinets were ordered, we had lost trust in BKC. During installation, several serious layout design errors were found and we began multiple rounds of getting BKC to correct these problems, leaving us with a partially-completed kitchen for months. Errors included lack of needed clearance for the built-in freezer/fridge unit and the adjacent microwave handle - the handle would have hit/dented the fridge door upon opening. Other cabinet bases were simply ordered incorrectly (some were also incorrectly manufactured by Eclipse). BKC did finally accept some responsibility for their errors as did (apparently) the cabinet manufacturer. This required endless emails and conference calls, culminating with working through all problems with the CEO/person in charge. Solutions took multiple rounds of ordering cabinet replacements (including entire cabinet boxes worth thousands), multiple installation sessions and overall delays of several months. BKC did work with us through the bitter end of getting almost everything acceptably done. It was painful. It was extremely frustrating and disruptive. It was extremely disappointing. After spending around $50k, we would never recommend BKC for anything, ever, to anyone.

    Pros.....Both the installer and service technician were knowledgeable, exceptionally skilled and…read moreprofessional. Cons......The designer was passive/aggressive, detached and disorganized.....which resulted in many, many weeks of delays. These delays came, from the designer, in the form of....poor/no communication; repeated cabinet drawing/rendering errors, scheduled installation changes [by her]; failure to order appropriate cabinet parts/materials. Other than the professionals who installed and serviced the cabinetry this was a long, painful and exhausting experience with BKC. For that reason I would highly recommend they be excluded as a cabinetry vendor option.

    Timberline Kitchen & Bath

    Timberline Kitchen & Bath

    (16 reviews)

    Southwest

    After researching different companies and contractors, we selected Timberline Kitchen & Bath to…read moreremodel our kitchen and master bathroom. The results far exceeded our expectations - Our kitchen and bathroom are beautiful. Embarking on a remodel can be stressful even in the best of times but was an even bigger challenge due to the widespread supply chain issues post-pandemic. Staci and her team guided us along the way to select options that would make the most of our space, stay within our budget with quality products, and achieve the look we wanted. Staci had an impeccable eye for design and knew exactly what I wanted. Timberline's team of professionals took the utmost care in protecting our home and peace during the remodel. They were respectful, highly skilled, and a pleasure to work with throughout the process. We highly recommend Timberline for your kitchen and bath remodel. They stand by their work, and we happily would use them again for any future projects. A_++

    Timberline Kitchen and Bath recently completely our Master Bath and Guest Bath remodel. Both…read moreturned out great and we are very pleased with the final results. The Master Bath was a 'down to the stubs' remodel and the Guest Bath was more an aesthetic upgrade. Staci and her team managed the entire project and navigated the various challenges in a 'down to the stubs' renovation very well. We made some minor changes along the way and Timberline and Staci were very accommodating to our changes and making sure we were happy with the new results. Master Baths are very complex with all of the various electrical, plumbing, tile work and cabinetry needing to come together to create a beautiful end product. Overall, we are very pleased with the final results and highly recommended Timberline Kitchen and Bath.

    CG Renovation Services - New vanity installed

    CG Renovation Services

    (23 reviews)

    Southeast

    Gabriel did an amazing job renovating my master bathroom in my condo. From the demo, to the tile,…read moreto the fixtures and all the other parts, Gabriel was great at working with me and getting the job done. Even when I decided to change from a shower only to a bathtub installation, Gabriel was able to accommodate the change and adjust the work order without issue or hesitation. He did a great job installing the tile, and even went above and beyond when some floor tile needed to be removed from one area and added to another area to accommodate a vanity with less depth than the previous one. Installing all the new bathroom components, including a new toilet, vanity, tub, shower hardware and light figure were all done to perfection. Gabriel was very professional, clean and neat, stuck to the budget, and provided all receipts for the out of pocket items he purchased. As well, he was great at working with me to help make decisions when I wasn't sure what to do on certain things. I would definitely look to hire him again for future projects, and definitely recommend him for your home improvement project, especially if new tile is a part of it.

    Gabriel made an appointment to stop by and look at the project in order to submit a bid. He called…read moreto cancel the original appointment and reschedule. I get it; stuff happens. He stopped by, reviewed the project, and left, claiming he would get back ASAP. After a week, I contacted him to see how things were progressing. He made some excuse and promised to get back to me with a bid ASAP. I never heard from him again. He seems a little flakey. I wouldn't hire him now if he did respond.

    RM Interiors - cabinetry - Updated September 2026

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