We have been with State Farm for probably close to 40 years. In that time we have had three agents…read more Our first retired. We were then assigned to another agent whom we did not know. His service was marginal at best taking 2-3 days to return messages if at all, not giving complete answers, etc. Since we have lived in Amador County for over 35 years, we decided to ask Anne to be our agent. What a difference. She asked me to make an appt. to see her. I thought, "Uh-oh, here comes the hard sell on needing more insurance." Well, no. Anne went through all our policies, homeowner's and vehicle, and told us we were overpaying for insurance. She made a few adjustments and has saved us approximately $1,100 a year. When I call or email, if I don't get an immediate response, I will soon after. Her staff is top notch and service is what her office is all about. I only wish we had switched agents sooner.

The customer service from the Lintz team is exceptional. The cheerfulness and courtesy is always…read more10/10. Highly recommend this agency.

Fast response! The communication is easy and smooth, I feel…read moretaken care of! Thank you

Anthony Manassero was a pleasure to work with. He was incredibly knowledgeable, efficient, and…read moreattentive. The entire process was a breeze, which was no easy feat given the current expense and complexities of insurance regulation in California. I highly recommend their services. -Big thank you from the Bailey Fam!

I cannot thank this agency enough for their help especially with regards to the 'CA FAIR' plan for…read moremy homeowners insurance. They brave the hours long wait times regularly to defend their clients against all of the carrier based issues that arise. Kristi, John & Alisha are tremendous insurance agents and top quality professionals who care deeply about their clients and their wellbeing. I cannot thank Kristi enough for all that she does!

I just purchased insurance with John, Amy and Gracie. They are amazing! They were referred to me…read moreby close family/friends. I could not be happier. I live in Bay Area and customer service is hard to find here but dealing with these wonderful people has been a blessing.

Absolutely horrible. As you will see from other reviews, they don't pick up their phone, they will…read morenot call you back, then say they don't know what you are talking about when you make a complaint about it. I am in the process of moving my insurance services elsewhere, and I am usually quite loyal to anyone local that doesn't completely ignore me. For the first time in my life I'm filing a complaint with thE BBB. Run from these people as fast as you can.

Very affordable, highly recommend. Great service and people. I saved around $250 a year by…read moreswitching my homeowners ins. Auto, home, both, whatever. Locally owned too.

I'll start with my DMV experience at this office. I have had special service license plates on my…read morelast three vehicles. The dealers are unable to switch them over to a new vehicle so it necessitates a trip to either AAA or DMV. Well, the last two times I traded vehicles, I went to AAA and had them reassign my special service plates to my new vehicle. I went there recently to do the same thing. They told me this time that they were not able to do so and I would have to go to DMV. They told me they have never had that ability. The lady who had previously made the adjustment was sitting right there at the counter. I told her, "You did it last time." She just shook her head and said they have never done that. So, one more trip up the hill to DMV. Now as far as roadside assistance goes, forget it. I had a dead battery on my former vehicle a few months ago about 15 miles from home. I called AAA and after negotiating their automated phone tree for at least 6 minutes, I was referred to a website to enter my vehicle and member info. I could not talk to a person no matter how hard I tried. So, I went to the website. I was asked to enter my vehicle license number. I have special service plates as noted above. It kept telling me my license plate was invalid. I tried at least a half dozen times and received the same response. I just gave up. Luckily my wife was home that day and I had her come out and bring me our booster box to jump my truck. What happens if I'm stranded on the freeway somewhere a hundred miles from home? AAA road service is not what it used to be. I am going to look for alternatives.

totally suck! been stranded since 330pm. its now 922pm. still nobody yo help! have a newborn baby…read moreat home and they dont care! i get emails saying blah blah blah. hey aaa you suck!