I had an appointment there for an alignment and my vehicle was there for 3 days and they didn't do…read morenothing to it. i kept calling them to check on it they kept telling me it slipped through the crack and they will get to it. i went to pick it up and they told me nothing was wrong with it. and it had a nail in the tire that was not there when i took it initially. I took it to another shop and they did it in one hour.

Y'all were awesome. I couldn't have gotten better care if I'd been you Momma. Thanks for making…read moremy Jeep road worthy again. Wasn't a front end alignment, but finding a really bad tire and making sure that is all it was. Y'all are the best. And, you didn't break my bank. Thank you, Byron. Thank you, all!

Had inspections and a new condenser put in from this place. They are really good an honest. Right…read morenow I have a Prius getting looked at since Firestone wanted to do $5000 worth of work on it, after I had ANOTHER Firestone look at it and only state it needed new brake pads before I made the private purchase on the car. One notable thing, they will call you after looking over your car to get an okay on what needs to be fixed, so you don't have any surprises on the price or what is needing new parts.

Kept my truck for a week then tried to charge me 2200 for radiator leak. Took it in on a Tuesday…read moreand didn't touch it until the following Monday. Don't bother we these clowns.

My experience with Discount Tire was in about 2002 in San Antonio. I was driving my dad's small…read morepickup loaded with some demo equipment at Friday evening rush hour when I got a slow flat. I pulled over on the freeway and spotted a Discount Tire store the other side of the freeway. I was able to get there quickly and then saw they closed at 6:00; it was 6:20. To my surprise the manager walked out and asked about my situation. Upon realizing that it had a puncture he said "We'll fix it!" and pulled my vehicle into a previously-closed bay and fixed the flat within moments. When I went to pay him he said that Discount Tire did not charge for simple flat repairs and would not take any money. I've been a faithful customer ever since, including since I moved to Longview 23+ years ago. I won't go anywhere else if I have a choice! Top notch people from the top down!

I've been buying tires from Discount Tire for a good 20 years and every shop I've dealt with has…read morebeen awesome......EXCEPT FOR LONGVIEW!! After 3 attempts, appointment made each time, I wait in line 15-20 min just to be told that I'm in line with everyone else and it will be 1-2 hours while every employee in the bay is literally playing slap ass and running around like it's elementary school recess! I'm going to DFW for the weekend where I will go to one of many locations that actually run a proper business and show you respect.

Staff doesn't want to be there and they WILL NOT do the work on your vehicle just turn off the…read morecodes and send you on your way this place is BAD business terrible quality and customer service. You've been warned. Terrible value.

From the owner: We specialize in making your vehicle look and drive the way you always dreamed of. We offer lifts,…read morewheels, tires, and accessories for your truck and/or car!

Excellent service! My family and I were traveling, 4 hours from home, for my son's college visit…read more Rear brakes started making horrible scraping noise. Big 5 replaced our rear pads quickly and for a great price. They were very sensitive to our needs for quick repair. Cody was excellent to work with! Thank you!

From the owner: Big 5 Tire & Auto in Longview, Texas will help you get back on the road quickly in your time of…read moreneed. Our inventory includes a large selection of car and truck tires from industry-leading manufacturers like Michelin®, BFGoodrich®, Uniroyal®, Bridgestone, Firestone, and Goodyear. Big 5 Tire & Auto offers alignments, brakes, oil changes, shocks and struts, and other valuable automotive services at affordable prices. Whether you're from Longview, Diana, Kilgore, or another nearby community, you can trust our experienced staff to get your car, truck, minivan, or SUV driving its best. We also offer used tires. Please contact us for the used tires that we offer.