Do NOT use this guy. He works for a roofing company and the whole time told me that he doesn't make…read moremuch money off of repairing appliances. I found out how he tries to make up for that. He charged me over $1k on two aftermarket parts for an ice maker which he never got working and then ghosted us when we tried to get him to fix it. He never really knew what was wrong with it. Just kept replacing parts. We got a "real" repairman and was told about the aftermarket parts. When I asked for a refund, he said he would and then never did. Not only can he not fix anything - you can't trust him. He talks a big game about being a man of his word, but he's far from it.

Can't say enough good things about this company. They came out the day I needed them and they were…read moreknowledgeable and professional. And they stood by their work and were so reasonably priced in an economy where you worry about everyone trying to charge you way too much, but they didn't! I'm really glad I found them and will be using them for All my appliances.

Our GE front-load washer needed some attention. Ross Dillard and his side kick came out and were…read morevery familiar with that washer. They were on time and vary friendly. The price was more than fair. These are the only people we will call from now on.

The service was very quick and good, but it was odd that when I received my receipt it was from a…read moredifferent repair company. It was also a lot more expensive than I expected. To fix my dishwasher in less than 30 minutes I paid 235.00 seemed kind of high to me, maybe that is just me, They are very knowledgeable and quick. Maybe you pay for what you get. He was very nice just hard to pay for on a fixed income,

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

I contacted Lucid on the recommendation of my previous repairman who had retired. Serge responded…read morequickly and arrived within the promised time frame. After diagnosing the problem of a non working fridge ice maker and ordering the part, he returned and completed the repair. All work was done efficiently and completely. In addition he diagnosed a problem with another appliance and offered me options. There was no pressure, only information. I felt that Lucid's fees are competitive and reasonable. I will certainly contact Serge again if needed.

Tyler and his team are fantastic. First, I'm extremely…read moreimpressed with how they communicate and keep you updated with schedules etc. The professional work that they provide is first class all the way.

Outstanding customer service, quick response, reasonable pricing. Our tech, Tyler, was…read more knowledgable, shared some tips, friendly and follow up was great and repairs were completed. I have found our new go-to Appliance Repair Company. If you're looking for an appliance repair, I highly recommend them. You won't be disappointed.

We called A-1 for a problem with our bottom freezer not defrosting and causing temps in the freezer…read moreand fridge to run too high. They were able to quickly diagnose the issue as a faulty MC board and fix the same day. Everything is working great now. A-1 was actually the 2nd repair company we called. The 1st diagnosed a completely different issue that just didnt seem right and their repair was more expensive. Glad we chose to get a 2nd opinion from A-1.

Terrible customer service! Jason was RUDE RUDE RUDE.. Please check out the negative reviews all on…read moreJason that are being posted on to the wrong A1 Appliance Repair.. the same company name but in Arlington is getting all Jasons bad reviews! I attached in the pictures. This guy will order parts you don't need to jack up the bill. That's what he did to me. Don't be fooled by the service fee.. they promise to deduct if you agree to service but forced me to pay upfront because the owner told me "people change their minds" You think? So I called the other A1 and had another company to come out just to confirm I was getting ripped off.

Excellent repairman Eric. A specialist in large appliances. Knows his stuff. Very reasonable…read more Honest too, he could have charged us for an unnecessary repair but instead directed us to a mfg recall. Also explained his methods and how everything works. A rare find.

From the owner: Local Veteran Owned Appliance Repair. All of our Technicians are Nationally Certfied and Insured…read more Technicians are continually gaining further knowledge and training on the newest technology available.

Called these guys out to fix a Maytag Bravos XL that was filling, draining and spinning. It would…read morenot go into the wash cycles. George M came out, not very friendly and a bit difficult to communicate with. Well he got it fixed, we watched it for 15mins. He told me $195 to repair a broken wire. When I went to get the check and came back, now the washer is not working at all. So I ask him how much to make it work, now it is around $500. So it went from $80 to look at it, $195 to Fix the wire to $500 to fix the motor. After I paid him $85 to just leave, I was feeling a bit robbed. Of course I can replace it for $699. I would just say Beware. I would Not use them again. I learned a tough lesson the hard way.

I'm so glad I gave Gudrat a chance! I often take a chance on new contractors with no reviews on…read moreYelp, and this time it paid off big. I reached out to 7 or 8 different people about a noisy refrigerator and sent them all the model number and a video to show them the noise it was making. Gudrat was one of the very few who actually gave me an estimate up front.... something I really appreciate because I don't have time to talk to contractors on the phone. I can't stand when contractors want to charge a fee just to come look. Gudrat gave me a rough idea of the cost right away, ordered the part, and came out on the day agreed by him and my tenant. Even better, I didn't have to get on the phone once. I just gave him my tenant's contact info, and he coordinated directly with them to schedule the repair. Fast, professional, and super easy to work with. He saved me time, money, and hassle. Especially the hassle. I hate hassle!... grrr. This was his first review, but don't let that scare you. He's the real deal. I'll definitely be hiring him again, and I encourage anyone reading this to give him a shot. He's good!