1. Roach Air Conditioning

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    Alvarado, TX

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    14 years ago

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    AC1 Heating & Air - Service & Repair

    AC1 Heating & Air

    (3 reviews)

    Here is what happened at my house with this guy. I found him by Google search. Called him to ask…read morehis pricing on service call and because it is a R-22 unit how much per pound for the freon. He was a bit cheaper on the R-22 per pound and that is where the big cost is at! Well he checked the unit out and it was low. So, before he started putting in the freon I asked about repairing the leak first. He did ask when I had to put freon the last time. I told him it was last year when I had to put in any freon which was the case. Well he put in like 6 pounds. He never checked the upstairs unit for anything and didn't check any leaks on the outside unit either. This unit was used for main part of the home so I was just glad it started cooling again but I was totally concerned about it leaking back out because he checked nothing for leaks!! Paid him $550 and change. He wasn't even there an hour. He was so concerned about finishing up so he could get to more calls. He wasn't concerned about doing his job first, finding the leaks and fixing them. Just wanted to get to the next job. Well the next 3 days went by and no cold air!! Already leaked out!! Called him and of course he said well " the leak would be in the evaporator coil and beings that it is a R-22 unit it would be hard ti find even if he could get one. He did say it woukd be around $2,600.00 bucks. I told him no thank you. Called another AC company and they found the leak which was in the outside unit right in front of him where he hooks up the gages inside the outside fan motor area. Small little Cooper lines had rubbed together over time and caused 2 holes needing repaired. It didn't take the second company 15 minutes to locate those two leaks. I am now an older person and that 550 plus dollars can be used to pay my electricity bill. I am now in the process of recovering my hard earned money. Oh, he did go on to say his help had quit him so now he was the only person to repair units. He was totally not concerned about repairing the unit just stick in some high priced freon and move on to the next one. Lastly; the unit that he put freon in is now repaired and cooling properly and it didn't even cost me much more than what he charged for freon. The company that came out after him; was absolutely great!! I give him a zero rating.

    It should be a 10! No one could come out but Mark. It was late Saturday night when I called and he…read moreresponded right away and said he would be there in the morning which was Sunday. He came Sunday morning and found out the p-trap was vey clogged up and had lots of algae inside the pipe. Fixed it up right away and helped us and our 97 year old dad get cold air again. I would highly recommend Mark to fix my a/c again and made recommendation on what to do going forward. His prices are reasonable and fair. He is the one to call first if you have any problems. Very nice person. L. & N.

    Roach Air Conditioning - homeappliancerepair - Updated September 2026

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