Tree fell on Spectrum cable hanging on power poles, knocked out our Spectrum Mobile, Spectrum…read moreInternet, & Spectrum landline around 2 weeks ago. Still billing full price. Took mobile phones, router, modem & bill to Beaumont, TX Spectrum store. Worker would not even look up our account , claimed he didn't have business card for himself or store. Referred us to Spectrum Repair Services, but did not have a business card for them either, so he wrote the number on a sticky pad sheet, in spite of him telling us it is a worldwide company. We sat in the car in stormy weather and used the store's free wi-fi to all the computer at Spectrum Repair Services.

Use any other provider. Spectrum is THE Worst. Your bills…read morewill continue to go up and the quality of service will continue to go down. Save yourself the headache and skip Spectrum.

Let me tell about Verizon on Dowlen I had the best Customer Service from Ivette this week. This…read moreyoung women saved my businesses. She was very informative and help me get my phone lines up and running. I was so disappointed from Verizon on 860 Interstate 10S freeway because every time I go in their not wanted to help me and I ask questions why I can not get into my account they just tell me to call customer service. What really did it for me was when I did not like my phone I went back in 14days and trade it in they told me I could not trade it because the person that sold me the phone was not their and they work off commission. I was pretty much through with Verizon. But I went to the one on Dowlen road after 2 months later omg the CSR Ivette was so amazing I told her what happen. She wanted to keep my service with Verizon and she help me out. Amazing Amazing Amazing. Verizon need to give this young women a raise. I really don't refer people a lot. But if you need a great CSR Ivette was wonderful on Dowlen Verizon -- feeling grateful at Verizon (Beaumont, TX).

Don't fool with Verizon that cc company they are not good at doing business they just keep going…read moreinto my account banking it's like nothing i have ever experienced before there thieves that company has to be at the bottom I'm going to trade this phone in like a car

Mobile zone on Dowlen This company targets Hispanics and…read moreblacks please refrain from using their services. This is beyond questionable, very unprofessional. I paid a total of 170 a day later I called to report the malfunctioning of my device. I paid to have the screens changed my phone began to freeze and glitch please be advised this company is not listed with the BBB and once they have your money its theirs! Americans are being scammed out of our money without any remorse or accountability BE Aware!!!

Switch carriers from Metro to T-Mobile at this site almost a year ago.. it has been night and day…read morewith customer service here. I will never go to another provider. This store location and it's workers have literally gone to bat to get issues resolved for me and went above and beyond.. I will drive further to this location because of the knowledge and the personalities. Liz the manager is always personal and asks about my life and family. Today David and Jesus went Beyond to fix an issue and I'm very pleased. I will never trade carriers. I've never had a bad experience here . Also the young lady who originally got me to swith providers is awesome as well Fatima is great. Team pink!

Wish and others like it have just crazy low prices, even Free. Its the shipping that drives prices…read moreup. Pay $7 for good smartwatch and $21 in shipping= $28 you pay. Clarity Wireless takes shipping cost out the equation, You just pay $7 and ,for me, 10 miles to pickup

From the owner: Clarity Wireless  was founded in 2020. Put simply, Clarity Wireless lives where you live. We are…read morepart of the community. We’re your neighbors, literally – shopping at the same stores, cheering on the same teams, supporting the same charities – and we couldn’t be prouder to call Southeast Texas our home. At Clarity Wireless Tx you'll find a hard-working and motivated team! We're a wireless family with 12 plus years of wireless experience. Here at Clarity Wireless we are proud of our journey and success which has been etched by hard work, determination, and perseverance. Our CEO still remember what it was like to serve on the sales floor and "keep the back of the house as clean as the front" while making sure to greet every customer with a smile. Clarity Wireless mission is to become a company that empowers its employees and treat customers as the number one priority. As we provide our customers with the best possible customer service experience. Wireless service can be complicated, and technology is constantly changing. It helps having someone who you can trust to provide support and connect you with the devices and products that's best for you.  We connect our customers with one of the largest 4G LTE networks in America. We strive to bring people together through technology and work towards great accessibility today and every day.