We recently moved from Colorado to Sweet Home and was very lucky to have found Anthony at Service…read moreWith A Smile. Anthony replaced one of our headlights that had gone out shortly after we arrived in Sweet Home. I had the bulb and he was more than happy to help us at no charge. Only took him a couple minutes. He refused any money, just wanted me to remember him when I needed more help. Two months later, he took care of a solenoid issue on my 2011 GMC Canyon. He not only repaired it, he gave us a ride home since it was raining. Then, brought the truck to me at home. I will always use Anthony whenever I need service. It is so nice to find someone who not only cares about your vehicle, but about you and your family. Thanks, Anthony Robert Villani

I had a great experience with Anthony and Stephanie! They were efficient, prompt, and professional!…read moreI will be going back.

I can't thank you enough for the job done on our Outdoors rv. Another repair shop made a mess of…read morethings. You took over and our trailer looks new. Communication was great and quality of work was fabulous.

Customer service was excellent. Erica is patient, professional, knowledgeable and thorough with…read morecommunication. I had a lot of questions, and she was always able to answer them articulately. I felt that I asked a lot of her considering this was a warranty issue/claim with an out of state business who also asked a lot of questions throughout the process, and she delivered. Regarding the warranty work, it was obviously an involved tedious repair and I feel it was repaired professionally and thoroughly. The warranty repair finish work was sloppy on the interior. Straightline took responsibility for this. I brought the vehicle back in and they corrected all issues. In addition to warranty work, I had elective paint work done and the craftsmanship was phenomenal. The color match to the factory color is beautiful. The paint warranty is superior. I am definitely satisfied with the ultimate outcome of this experience and would give them my business again.

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We came from Redding CA, a six hour drive for us to Salem to buy a trailer that was advertised as…read more"like new", "immaculate" and when we got there, not only was the trailer not clean: shower and sinks dirty, pee (yes, pee) in the toilet, nothing had been cleaned, but there was wear to the upholstered dinette area seating and the back of the seat was so sun damaged, that it was cracked severely! The stove burners showed moderate use and cupboards still had stuff in them. This trailer had received zero attention from this seller on this inside! I was expecting the condition would be as advertised, as this is the picture he painted. Either he openly lied about the condition, or he did not know the actual condition. Either way, it was way beyond disappointing, and I was fuming! I tried my best to be professional and just tell him what I saw without spewing, and he did drop the price for us, but this did not make me see him as a reputable seller. You cannot change first impressions, and ours was and still is, not good. Would not buy from him again or recommend him.

Friendly, fast, fair and fun. Quality work, highly recommend! we had two expensive chairs that…read morewere in need of recondition work, so happy with their work. Sitting on them right now watching the World Series, go Dodgers!

Dannette and Scott are incredible human beings. We were on the road, needed a fix . They dropped…read morewhat they were doing, show passion for what they do. Scott gave us incredible attention. Problem solved and we know how to handle in the future. Thank you. We will be back. Excellent workmanship

I think selling cars is just an intense business. There can be so many loop holes and you have to…read moreput all your trust in these "salesmen". Before you walk onto any dealership you have to do your due diligence and research of what car you want to buy. Know your boundaries and know what type of fees or extra costs that come with buying a car. If you walk in with zero research and get upset that you've been "swindled or lied to", know that it is your own damn fault and you probably shouldn't be buying a car. Crocker's sells USED vehicles which means that you buy a USED vehicle. Now with that being said, they were extremely kind and helpful to me and my family looking for an suv. They answered every single question we had, they showed us the thorough inspection they had done on the vehicle, and then *gasp* they tried to sell us a warranty (like any dealership), but it wasn't in our best interest....so we didn't buy it. I didn't feel pressured or taken advantage of at any moment. They handle everything professionally and went line by line through the paperwork before we signed. They also pretty much baby sat my toddler while my boyfriend and I could discuss what we wanted to do. I drove 3 hours to see them because I liked how professional Sam was and I will always recommend this dealership to anyone.

UPDATED/REVISED This is long, but the details are important…read more I originally wrote and shared the following. I have made small edits as a courtesy to the owner of Crocker's Cars as he was disgruntled that I addressed one of his salesman personally. THE FOLLOWING is my slightly revised original post, edited only as a one-sided courtesy. When shopping for a vehicle, you hope to get lucky enough to avoid being taken advantage of. If that's your goal, if you want your interests considered, RUN. RUN FAST AND RUN FAR from Crocker's Cars, Inc. in Lebanon, Oregon. If you have a teen looking to finance their first vehicle- well, just don't let it happen. They will walk all over your child's interests to ensure their pockets fill. My 18-year-old son went to Crocker's Cars, 3+ hours from home to "look" at a truck he saw while driving by. Because he was away from home and it was short notice, he went in without mom or dad. My son purchased a truck from Jimi on February 1st, 2023. In addition to financing the truck, Jimi also sold my son a warranty. On February 8th, 2023, seven days after purchasing the truck, my 18-year-old is stuck on the side of the road with a broken down truck. I'll summarize. Truck and warranty purchased on February 1st. Turbo goes out on February 8th. Crocker's Cars refuses to do ANYTHING to help. They are disgustingly nasty on the phone (thank you again, Jimi). More phone calls from a heartbroken kid to mom and dad. Parental advice leads 18-year-old to call warranty company. Warranty finally agrees to cover the cost of the turbo. Crocker's Cars refuses to help with towing/repairs- no, they have their money- the kid can apparently figure it out on his own. Fast forward- October, 2023. The now 19-year-old is driving home from work, and again, truck breaks down. Transmission went out. We are again incredibly thankful Jimi sold the warranty. WRONG. Jimi and Crocker's Cars sold my son a warranty for $4,855. What does the warranty cover? It covers a max of $5,000.00 in repairs. Since the truck Jimi and Crocker's Cars sold my son broke down 7 days after it was purchased, nearly the entire $5,000.00 warranty was exhausted. The entire transmission repair, $9,639.74 is to somehow be covered by my 19-year-old son. After calling ASC Warranty, the warranty provider, we have been told that it is up to the dealership to choose what price they charge the customer for the warranty. What fantastic deal did Crocker's Cars pass along? Here it is: $5,000.00 - max covered by the warranty $4,855.00 - amount financed for the warranty $1,051.51 - approximate interest my son will pay for this warranty My son will have paid $5,906.51 for $5,000.00 of services. In addition, he paid for the vehicle towing. He has been out of a vehicle many more than a handful of days since purchasing his truck, AND has had to figure out how to come up with nearly $10,000.00 in repairs. UPDATE After I shared this as a Google review for Crocker's Cars and on my social media page, the owner asked me to call him, which I did. Once he was able to calm down and address the issue, he clearly stated twice that they (Crocker's Cars) were to blame for the issue and would make it right. Through my conversation with the owner, my son was offered $3,500.00 to help offset the cost of the transmission repair. I asked about the scam-feel of the warranty and was told that Crocker's Cars no longer uses that warranty company because they had no idea that is how the warranty worked (but they are the ones who felt comfortable selling the warranty.) I removed my Google review, even though it was an accurate accounting of what happened. As you can see in the screenshots of text messages, my son was ultimately promised half of the actual cost of transmission repair. I deleted my post as a courtesy, and now we are told by the owner that because my post was up for 5 days, it now "doesn't excite him to help" my son. Many negative posts are opinions, not this one. I will post screenshots of my conversation with Crocker's Cars. I feel like business names should be spread far an wide by word of mouth. If a business is great, TELL EVERYONE! Support a business doing a good job! If a business blatantly chooses to do bad and even crooked business- warn people. Had someone been able to share the many poor experiences I have recently heard, maybe my son wouldn't be in this position but would have been able to visit a trustworthy car dealership.

If I could give this place 0 stars I would. They are horrible business men, and have no…read moreconsideration for their costumers when things go wrong. I am absolutely appalled at the way they run their "business", and how they treated me when I started to ask questions after purchasing a vehicle from them. For a back story, I'm an 18 year old girl that was buying her first car. They had promised me that their mechanic had looked everything over, and that the car was in "great shape". I bought the car on January 8th, just over a month ago, however they had managed to break my door handle during the process. They were willing to repair it themselves for no extra charge, but took over a week to do so. Even after the fact I couldn't lock my door from inside the car anymore, so much for "fixing" the issue by making another one. Once I actually got the car on January 26th, I noticed that it had been driven over 50 miles from when I purchased it just a few weeks prior. I'm not too sure why my car was driven that much, or at all for that matter. Fast forward to a week later, my car had started to misfire, but I assumed it was a spark plug issue. Turns out it was much more than that after | discovered my radiator was filled with oil so I knew I had a head gasket issue. EVERYDAY for the next TWO WEEKS I would attempt to call and talk to somebody who could help me understand how a car I just bought for five grand, and was in "great shape", would have something this serious occur. Once I was able to get ahold of the owner who goes by Jake, I requested an explanation for the damage, as well as a portion of the repair cost to be covered for the hassle of everything. He went on to deny everything, and begin to make fun of the way I talked, consistently talked over me, and ended up hanging up on me mid sentence when I finally was able to get a word in. This "business" will treat you like a priority until you've given them your hard earned money. Then and only then will you realize they're a huge scam when things begin to fail, and they turn their backs on you when you ask for help. I highly recommend you DO NOT BUY A CAR from these so called "business men."

From the owner: Top Line Auto Sales and Detail - Wax CoatingDeodorizingEngine Steam CleaningShampoo Interior Paint…read moreCorrectionPaintless Dent Removal Headlight RestorationWheel & Rim DetailingPaint SealantPet Hair RemovalTruck DetailingWindow Tint

If you are looking for a place that will treat you with dignity and respect this is it. The…read moreemployees are amazing. The service is quick and the prices are fair. The office manager, Aerle, treats every customer that walks in the door individually and often knows their names even if they forgot his. The work is top of the line.

Absolutely fantastic company. They were incredibly helpful with arranging a rental, picking up and…read moredropping off my car to work around my work schedule, and they finished a day early! My car looks fantastic. I'd give them 6 stars if I could!