Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.

My car was stranded at the top of an incline main street. My car is a manual/stick, and I couldn't…read moreshift gears fast enough. And cars lining up behind me. I would roll backwards. My AAA Road Service would not cover. Only tow to a repair place. I posted a request for towing on Yelp. 5 responses would not help, or not that type of business. Vasquez Towing came to my rescue. The dispatcher answered my request and the tow man, Doug, was very patient. He looked under the hood. At first, he thought it was the starter. He had me test each adjustment he made. And concluded it was the battery. Probably because I had my emergency lights on too long. Doug charged my battery (replacement not needed), and my car started. He tested gear shifting and movement. Doug was successful and I made it home safely. I praise Vasquez towing for being professional, accommodating, and quick to respond. And Doug was friendly, helpful, and made sure I was okay to drive with no issues. AAA wouldn't help me, not a good response from other companies, but Doug and Vasquez Towing came to my rescue. ,I give Vasquez Towing a well-deserved high-5!

Thank you, Mirna & Archimedes, for helping me out when my car needed to be taken to the shop…read more Not only were you ready & waiting for me before our appt time, you were friendly and flexible. I will be calling on you again should I ever need a tow.

VJJA is super responsive and helpful. They responded to me with a fair price that beat the…read morecompetitors. They towed my motorcycle to the shop with no issues. Secured it quickly. Delivered it quickly. Confirmed with me that the bike arrived safe. Called the shop and they confirmed receiving the bike and all the accessories. Great experience and value!

I donated a car to charity and VJJA towing came and picked up my dad's 1995 Mitsubishi Galant that…read morehad been sitting in our garage for over ten years. The dispatcher was Cindy and she was so thoughtful and understanding. I think if it would have been any other towing company, they would have quit as soon as they saw the difficult situation. But the tow truck driver, Jose was excellent. He knew it would it take time and a lot of effort because he had to jump start the car, back it up out of the garage, maneuver it off the driveway and install all the towing components all by himself! He was so patient, professional, did not complain or gave an attitude. My mom and I were truly blessed that it was a kind person who helped us get that car out of our garage. I wish Jose all the best in life.

I wondered what happened to them. They were always on time and prices were lower than market. They…read moredon't answer the phones anymore

I needed a last minute tow to the tire shop. I requested a quote on Yelp and Master Towing was the…read morefirst to respond. They happened to have someone in the area, he was there in 25 minutes. Eric was polite, proficient, professional and kind. He delivered my car in the same condition as he picked it up. My quote was very reasonable. I appreciate their service and I'd definitely call them again. I don't want to forget the female dispatcher ( I didn't get her name), she was very pleasant and professional. Thank you Master Towing

Service is very reliable and quick. They have very good and fair prices for their servicesread more

reliable service showed up fast and great prices…read moreeasy to deal with The flat bed is safe for cars

Made an account just to leave a review for this business. They were quick to answer and were able…read moreto come down on the same day, working with our budget. I would definitely recommend their services and will be calling them in the future if I ever need another tow.

I met Jerry for the first time last week and gave me a quote to tow an SUV back home and Jerry was…read morestraight forward and easy to talk to and gave me a good price on the spot. Will definitely be contacting and using Jerry's services for future tows on any of my cars. Will me recommending to all my friends and family.

Sunday evening, Memorial Day weekend, my parents' old 2005 Lexus SUV broke down as they were…read moredriving off the Bay Bridge. Being a long weekend tow services I called for quotes were not answering or were quick to quote a very high price. Norcal answered with thoughtful questions on the place we wanted to be towed and were not keen to book until we had a plan. This made sense. We called them back with more info and placed the order. Jeremias Yerbes was assigned to us and he stayed in touch via WhatsApp while we sat a necessarily long wait. When he arrived with a hydraulic bed, he went to work rightaway to troubleshoot the likely issue and got us on our way to the garage. He explained and showed us the alternator was the likely culprit, stayed with us while we cleared the car at the garage and gave us a lift with all our things to my parents place nearby. This was after 10:00 pm and is above and beyond what we expected. Jeremias, thank you for your care and attention for what was a stressful moment for my parents!

Our car would not start back up when we were on a day trip in San Francisco last weekend. We did…read morenot have any roadside assistance coverage on our insurance, so we started calling around for a tow service to tow our car back home, over 100 miles away! The quotes we got from other companies ranged between $800-$2500 or were just flat out denied service!! To our rescue was Jeremy at Norcal Supreme Towing!! He towed our car and family home for LESS than any of the quotes we received! He was professional and kind and even showed his driving skills when we had to drive in heavy traffic with emergency responders tending to multiple accidents on the ride home . I would absolutely used his company again!! And we have since become AAA members and lucky for us , he is a AAA contracted driver !

Great service and very professional. From arranging pick up with Jeff, to Alex showing up on time…read moreand exactly on the minute. For roadside service, that's a feat in and of itself. I would recommend their service to anyone needing a tow in San Francisco, and have added them to my permanent contacts for future needs.

Highly recommend for professionalism, integrity, and simply human approach…read more Jeff personally waited while we were dealing with police to get the car out of a sticky situation with a scam body shop. The drivers are professionals, operating all over the Bay Area, working with corporate fleets and individual customers.