Wasted my time and gas going there. Don't be fooled by the fancy website or clean invoice if you…read moremake an order and appointment on line. The day prior, I was told I quote "we're ready for you" after I confirmed over the phone if the order was fulfilled, the tires there, and my appointment time. I drive there, the place does not look like the pictures on the web site, and the person I spoke to on the phone tells me to my face, she doesn't remember talking to me. I'll have to wait "two hours to get the tires from our warehouse" Total scammers. SMH.

I'm way overdue giving Elsy a shout out and was reminded about them when I noticed them listed as…read moremy service center on a carfax email. I think my last time in was Spring 2020, and things were chaos in northern NJ around then... I'm pretty sure my first stop at the shop was for some silly repair and I opted to just wait in their seating area for a couple hours. My first time there I saw something that made me really appreciate how this shop operates. A lady had an issue with her car and the folks called around a bunch of scrapyards/used parts options, finding the cheapest parts in like Long Island or something, and could have gotten it there in time to repair same day. She couldn't afford it, and they pitched a financing option. They straight up refused to just replace the tire because a damaged rim would just tear it apart and whatever the underlying mechanical issue it had was unsafe to be on the road. A sketchy place might be fine with making a sale, but seeing how hard they tried to get her safely back on the road made me trust I wouldn't be upsold or lied to. Elsy does a lot of fleet maintenance, so their parking and lifts often have vans in them. They're also a "tire shop" but don't let that dissuade you if you need more than new tires and brakes. I've had them do all sorts of non-tire repairs and maintenance on my abused Honda - engine mounts, A/C leak, wheel bearing, oil changes... If you decide to wait for your car there, they have a coffee maker, a TV, and wifi. If you need to get to the train station down the road, they'll either call an uber or drop you off so you can get wherever you need to be. It's not as fancy as getting your work done at a dealership, but they offer basically the same perks. The Yelp tag is also very correct in this being a family operation - Jose and his son Chris were so nice and knowledgeable, and really make you feel like family. I hope the old man is enjoying his time with his granddaughter more than hanging out in the shop! Millie at the front desk is absolutely delightful and a total rockstar with all the office tasks she has to juggle. I wish every mechanic was as reliable and honest as the folks here.

$50 Good Year tire changed in 10 minutes on a Sunday. They work on 4 cars at once. I was quoted…read more$250-$478 at other places.

Esto pasó aproximadamente hace unos 40 minutos atrás la persona encargada de hacer los…read moreAliniamentos de autos me insulto diciendo que soy el marido de él cliente q lleve yo siempre voy a ustedes pero esta ves no será ni será nunca más no es profesional hablar así de un cliente dígale a esa persona q tenga el valor de decirlo en la cara no a las espaldas

Great prices and excellent job very clean work is a family own business I will recommend to anyone…read moregot in and get a quote

Such amazing service, in and out in under 20 mins and they patched the hole in my tire. Love that…read morethey didn't try to upsell me or over charge me. Amazing value. Thank you!

If this place was your last resort I'll pray for you. They're overpriced. Came because I had a tire…read morethat had a big screw and went flat. Charged $100 for a tire that has not even 1/4 of its life left. When I could find the same thing for $50 elsewhere. If I was able to go elsewhere I would've but obviously I could not in the condition the tire was in. Do not consider this place a go to for emergencies, they love taking your money.

Open on Sunday! The service was courteous and efficient. They did was asked to be done and didn't…read moretry to sell you something that you didn't want.

We discovered we needed a new tire on a Saturday afternoon, and since we were planning a long car…read moretrip the following day we didn't have any time to spare. Susannah and her team got us fixed up quickly in a are friendly and efficient manner. We are very pleased with their work.

I got scammed here on Friday. DO NOT GO HERE PLEASE ! I will NEVER return. Eduardo and the Head…read moremechanic stole my money. They made up a lie to charge me for something that wasn't wrong with my car. DO NOT GO HERE, SAVE YOURSELF PLEASE ! They steal money from poor people.

Excellent customer service! They were honest with the…read moreservice my car needed...no surprise charges when I arrived to pick up car. My permanent go to now, for all my cars needs

Found this place on Tire Rack and has been my go to since then. Pam and Lester are really nice,…read morehonest and knowledgeable. Very reasonable prices and flexible with scheduling. Highly recommend!

Excellent good, i came at the closing time & they still took care of my tire! 10/10 I most…read moredefinitely recommend!

Let me start off with thank you guys !! Excellent service and customer care to my new car. So, I've…read morebeen to this location to replace three flat tires on my car (within a month) unfortunately, which is absolutely no fun. But i left with a sigh of relief and better mood once the tires were quickly replaced. :) They open very early at 8am-7pm weekdays/6m weekends. The staff are very attentive, friendly and knew exactly which tires to replace according to the damaged tire. I was in and out of the location within 15 minutes on both occurrences without any issues. $$ The pricing for used tires are affordable and has good tread tracks. ($50 each). They take cash and debit/credit card. The staff are professional and friendly, showing care and concern for my troubles. They do not require leaving a monetary tip, but i do so anyways because they deserve it! Highly recommend for any vehicle!

Very fast service and a good price. What a relief when we had a flat tire so dark away from homeread more

I have been coming here for decades. Always fast, friendly, and convenient service. You dont even…read morehave to get out. They wave you in to a space, you let them know which tire, and they take care of it right away. You cannot beat the price anywhere!

We were just arriving to the area from PA to visit family when suddenly we had an issue arise. We…read morewere told to go to Prospect Auto bc they were great to work with. My sister called them ahead of time to let them know we would be heading over just to have them take a look at the car. Greg and his team were extremely knowledgeable and helpful. It's so nice to know there is a reputable place near my sister when we go to visit just in case. I would highly recommend them.

Finding a good, honest, and reliable mechanic is the Holy Grail for any car owner. Derrick…read moresucceeded where two other mechanics across town had failed. Not only was the diagnosis absolutely correct, but it was explained in a way that actually made sense without talking down to me. Derrick and his team have been my mechanics since I moved to West Orange in 2018, and at this point I trust them completely with my cars. They're straight shooters. If something can wait, they'll tell you. If something needs attention now, they'll show you why. No pressure, no mystery charges, no unnecessary parts swapping. From a technical standpoint, their diagnostics have been consistently spot-on. They don't just throw parts at a problem hoping something sticks; they take the time to trace the root cause, whether it's electrical, drivetrain, or something more subtle that other shops miss. The work is done right the first time, and I've never had to come back for the same issue. Pricing is fair, turnaround times are realistic, and communication is excellent. They treat you like a long-term customer, not a one-time invoice. Shops like this are rare, and if you're looking for a place you can stick with for years, this is it. I recommend them without hesitation.

Had a flat tire and this place worked wonders. Great and fast service. Gentleman who changed the…read moretire was very nice and efficient.

While touring the New York area, I lost a tire in one of their famous pot holes :-( I called…read morearound the dealership and Meineke to get it fixed on a Saturday. The dealership told me that I was had to wait until Tuesday and Meineke was completely useless. I was hesitant on calling a small business since the dealership couldn't help me with my Ford Fusion but L & C came through and saved the day. They were friendly, and reasonably priced as well as fast. Thanks L & C