I scheduled as a new patient but chose not to move forward after reviewing the paperwork and asking…read morequestions about a billing policy that I believe patients should be aware of before starting care. Their new patient paperwork states that a $100 "Administrative Fee" is due at the time of evaluation, is not billed to insurance, and is charged "per case." I was told over the phone that different referral areas, such as cervical spine and lumbar spine, could be treated as separate cases. When I called for clarification, the office confirmed that this fee is for internal administrative tasks such as maintaining the patient profile, correspondence with doctors, referrals, and related office communications. They also confirmed it is charged in addition to insurance copays/coinsurance and is not billed to insurance because they consider it "non-medical." Patients using Tricare, Medicare, Medicare Advantage, or any in-network insurance plan should be very careful before paying this type of fee. For covered medical care, your patient responsibility should generally be determined by your insurance plan/EOB - such as copay, deductible, or coinsurance - not by a separate office-created "administrative," "access," or "per case" fee. Tricare/TriWest specifically told me that both the facility and PT were in-network for my plan and that contracted providers may not charge beneficiaries separate administrative, concierge, or access fees for medical services. The Tricare/TriWest Provider Handbook states: "Providers may not charge TRICARE beneficiaries administrative fees." This is especially concerning for elderly, disabled, Medicare, Medicare Advantage, and military-family patients who may assume that if a front desk asks for payment, they are legally required to pay it. Before paying any separate fee like this, I strongly recommend calling your insurance plan and asking: Is this provider in-network for my exact plan? Are they allowed to collect a separate administrative/access fee in addition to my copay, deductible, or coinsurance? Should I pay anything that is not shown as my responsibility on an EOB? I cannot speak to the quality of the physical therapy itself because I canceled before being seen. But I did not feel comfortable receiving care from a practice that required this type of fee and did not respond to my written questions asking what non-covered service the fee was for.

They charged a $100 "administrative fee". Because they accept Medicare, it is illegal for them to…read morecharge Medicare patients this extra fee. But the actual physical therapy was OK. It's just their billing that needs to change.

Patrick at SB Physio is fantastic! I have plantar fasciitis and as an avid walker who was tryna get…read moreback into running I was devastated when I couldn't continue walking. Dr. Thomas at The Ryu Hurvitz Orthopedic Clinic recommended I see Patrick for physical therapy and I am so glad I did!! Going from not being able to walk from my car to just get to the inside of where i work to NOW walking 12,000 steps is AMAZING!! I'm not completely healed yet, but i am on the mend I bought a pair of Hokas (yes they are expensive but worth it) Patrick recommended the Strtch Ez, and while at work I use my foot rocker. Thank you so much Patrick for your hardwork, dedication & patience, but my favorite thing about our visits was when you explained what you were doing & why that also helped in my recovery. Keep up the good work!!

It took 6?weeks to get appointment. Just 3 days before my first, they cancelled them all due to…read morelosing one of their therapists. No offer to reschedule or anything.

I'm so shocked to hear the negative reviews on Dallmeyer Therapy. How can I have had this great…read moreexperience in those others not. That astounds me. All I can say is that they are the very best. David Dallmeyer takes time with me and helps me with my neck and my friends have gone. There is as well and I've had success.

People are friendly the facility is clean and they are always on time. They will work with your…read moreschedule to meet your needs

Diana Joyner is the best! She helped me out so much with an SI joint issue. My doc and…read moreacupuncturist misdiagnosed me and the first time I saw her, she identified my issue and helped see me through to being pain free. She is very conscientious, knowledgeable and easy to understand. Great experience

This is a firm that doesn't appear to give any regard to patients. Their priority appears to be…read moreinsurance income. Yet, apparently they know little about medical insurance. When I attempted to schedule an appointment with them their first concern was what is your insurance?. and then they ultimately hung up on me--after first cancelling the appointment I had just made. Their priorities appear to be maladjusted. Regard for a patient is low in their priorities. It's hard to consider them in the health care business.

I just had a hip replacement operation at the Orthopedic Institute of Santa Barbara with Dr…read moreGallivan and the great staff and I am already walking perfectly in just over a week after the surgery was completed. The entire procedure was a breeze with very little pain in my case. The Orthopedic Institute of Santa Barbara is very high tech with a very comfortable waiting area and the wait times are very quick. And Dr Gallivan and the entire staff are very kind and caring. I really have a new lease on life with the hip replacement surgery Dr Gallivan performed and I am able to do more every day with the help of the physical therapists Dr Gallivan recommended. I highly recommend Dr Gallivan and the staff at Orthopedic Institute Of Santa Barbara

Doctor Gallivan is a great doctor, and an excellent surgeon, office wait times are forever. Every…read moretime.

The quality of care was phenomenal! Office experience was more than I could ask for considering how…read moremany times my work schedule had me re scheduling appointments more times than I could count on one hand, with the staff more than understanding and flexible. Randy was absolutely amazing when it came to educating me on what types of stretches and workouts would help me recover and the staff in the gym were amazing! Would absolutely recommend to anyone looking for rehabilitation!

This place is a class act they are so considerate and so nice to everyone I can not be more happy…read morewith the help and care they gave my brother and myself. Highly recommend

Dr. Birch. He is wonderful. He has tried to help me with a doctor that messed my knee up really…read morebad. He has done his best to make me well over the last five years. I really appreciate his help. He is a great doctor. I cannot speak for the rest of the people there but I know Dr. Birch is wonderful. I think him a lot. We've been through many surgeries together.

Dismal experience with the front desk, the office manager and most unfortunately the doctor…read morehimself... The doctor's behavior during an appointment was incredibly inappropriate. We tried carefully to find whom to report it to and were referred to Christina whom we were told was HR but then turned out to be the office manager? All very unclear. Regardless, we very specifically requested anonymity and discretion, and instead she was incredibly rude, disrespectful, and simply forwarded it to the doctor himself who was inappropriate, completely against our wishes! It was an abhorrent experience and handled just as abusively on all sides. There is no oversight recourse with these people.

Noah is the best around! He really helped me during my pregnancy prepare my body for labor. It's…read moregreat that he takes walk ins and accepts Venmo/cash. He is so affordable and accessible which makes it easy to go in more often! The office has such a zen vibe and his wife Jenny is the sweetest. I love going in there and even his other clients are so nice and rave about him! I find myself giggling during adjustments and after I feel like I'm on cloud 9 like I was just at the spa!

About a month ago, I began to experience lower-back pain. Thinking that it might be due to…read moreinactivity, I tried to rehab it myself by stretching, going to the gym, walking, etc. Unfortunately, none of that worked. In fact, the pain was getting worse by the day. Eventually, the pain became so intense that I could barely walk, sleep, get in and out of my car, get comfortable, sit at my desk, go about my daily routine, etc. My life, as I knew it, was on indefinite hold. Sometimes, the pain was so bad that I'd sweat through my clothes and become irritable over the smallest things. I just wasn't myself. I didn't know what was wrong with me or how I got to that point - and I was really starting to get scared that I might need surgery or, worse, that this would be my new normal. I was on the verge of driving myself to the emergency room when I decided to try a chiropractor first. This was a big step for me because I had seen a chiropractor after suffering a neck injury in my youth and felt he did nothing for me. Since then, I'd had my doubts about chiropractic in general and didn't exactly relish the idea of getting my back "cracked" ever again. But I was desperate and my pain won out over my skepticism. I bit the bullet, Googled "chiropractor near me," and found Solvang Chiropractic Center. It had a 5-star rating and the reviews were excellent. So, I made an appointment for the next day when they opened. The next day, looking like an absolute wreck, I met Dr. Noah Swanson and explained my symptoms. He knew right away what the problem was. "Can you fix it?" I asked. He said that he could, but that it wouldn't happen in one visit. His confidence gave me hope and nearly brought tears to my eyes. Anyway, after the first two appointments and doing the homework he gave me, my pain went from intolerable to practically non-existent. At last, I could again do all the things I'd once taken for granted (e.g., walk, sleep, get in and out of my car, etc.). It was nothing short of a miracle. Thank you, Dr. Swanson, for giving me my life back.