Nick, the OT at Carnahan, gaslighted me. Apparently, he's second in charge after the owner of…read moreCarnahan. After giving me a grip test, which caused me severe pain the next day, he saw me and while "treating" me told me "the reason you're not healing is because of your attitude." He proceeded to make light of my mental health illness and speak condescendingly to me regarding it. Not a speck of professionalism and ridicules you to excuse his lack of expertise. There are people who talk about you behind your back, and then there's Nick.

Today was to be my first PT. My appt was for 8:00am. I was told to arrive by 7:45. I was there by…read more7:40. I feeled the paperwork out. Then sat down to wait. In the paperwork one of the rules had to do with being on time, and if I was late, I could lose my slot. At 8:13 I approached the desk and informed the receptionist that I would need to reschedule, and that my time is just as important as theirs. I noticed two men taking at at station, and the girl said that one of them was my PT. I asked if it was the tall one with his hair in a knot. I then told I did not want him, and that I would taking anyone else. I was then put on a call list if someone was to cancel. About 1 hour later I get a call that they had an opening at 5:30 with someone else. I said I would be there. 2 hours later I get a call that the PT person at 5:30 did not take medicare. Apparently they only had 2 people who do the initial evaluation. She said that Andrew the man I didn't want would call me and see if what could be done. I politely refused and said I would go somewhere else. I am a 70year old women in pain and felt very disrespected. I was told that he was very busy and that was why he was late. If he had least came out and told me that he was running late, I would have waited. It is all about respect. It is common curtsey. I advise that in the future this company should counsel the people that work there to be aware of when and what time their clients are due in, and make contact with them if they are running late.

I have been to several physical therapists before coming here, and hands down, this has been the…read morebest experience ever. Everyone is sooo knowledgeable and friendly! I especially enjoyed how they broke down their treatment and how it would address my issues. They genuinely care and can manifest this through the treatment of their patients. They are all amazing! I am sad I won't be here for my next post-surgery PT since I am moving out of state, but if I could, I would come back. If you have the opportunity to come here, please do so! They are the best!

Chaotic experience. Cannot keep a consistent staff. Its "under new ownership" but the problem is…read morestill there on a regular basis as PT and Im almost certain still owns the place or just sold to a friend/family member. AVOID.

Autumn is very knowledgable and approachable. She works with a person's issues with ease. She is…read moreoverall very knowledgable in all things physical therapy. I am so relieved to have found her. Thank you so much Autumn!

I've had nothing but good experiences over the last 8 years of using Lompoc Valley. Our doctors are…read moreall with Lompoc Valley and I've been to the various labs and radiology and talked to their billing and even been to the ER a couple times and always been pleasantly pleased with the staff, doctors and facilities. The conscientious treatment and personal attention has been noteworthy. Of course its possible at any medical center to occasionally get a snarky receptionist or a stressed and rude nurse or doctor, but I just haven't had that here and I would rate them as well above average compared to my lifelong experience else where in CA and the US.

Referring ONLY to the Physical Therapy at this location. Don't waste your time. They judge you a…read moresuperficial level & just because you are not in severe pain at the moment they consult, does not mean you do not need treatment. Just because you move ok during evaluation, does not mean that same afternoon you will barely be able to walk due to severe leg pain! No other physical therapy place decades in other t(anywhere) has ever treated me with such dismissive non-treatment. Therapist did not even know the accurate definition of the condition. Been to many Physical Therapy places in other counties for years & none ever treated a elderly patient with such disregard.

This facility has done wonders for my loved one. They have some great nurses and staff. They have…read morestaff that do care for patients and are so great with everyone. When dealing with medical facilities in general, YOU also have a duty to keep up with everything that has to do with your family member and make the effort to check in. No one should expect someone else to be 100% in charge of their family member. We were involved with our loved one's care and made sure we and the medical staff/PT/OT were always on the same page. This facility is maintained, clean and staff are all professional. I hope that if my family member ever has to be in a facility again, that they get to return here. I can't thank the caring CNAs, RNs, RNAs, Head Nurses, PT, OT,EVS, Maintenance, Food Service, Activities and all support staff enough for the compassion they show to all residents.

Lack of communication within staff. Thank you for having SNF in Lompoc, but family members must…read morestep up if you want your parents or loved ones to live longer.

I have to say this is actually one of the nicest cleanest most caring facility that I have…read moreencountered pretty much anywhere. The people are very friendly and the nurses and nurses aids and food service all seem very responsive. They are taking wonderful care of my mom. I actually feel peace knowing that she's in such a great place. And believe me I'm just as surprised as you to hear me say this because most facilities are just horrid nightmares. If your loved one is going to this skilled nursing facility, rest assured they will be in good hands.

This place is not safe to be in and it's only getting worse…read more. A worker here slammed the door in my face while I was asking for assistance to eat because she didn't like my tone, it's difficult to get medical attention here because I'm the only patient that can see and speak to them, they don't like that. Contact me if you would like to help out I would like for any media or news like Lompoc record to look into this please and thank you.

Quick and easy response to get my appointment scheduled. Attentive customer service upon arrival…read more Plus, who doesn't love a cuddly cat to pet while you wait? Not to mention, they offer longer massage session options compared to other businesses which I really appreciated. Left feeling relaxed and pampered.

10/10 Best Spa on the central coast I drove down from SLO…read moreand will continue to do so because they're amazing!! The prices are reasonable, masseuses are amazing and professional, front desk guy is very nice and professional as well, and as an added bonus they have mochi the spa cat! I've been hurting for months and walked out of there feeling like a new person ( they got all the knots out of my back!) I recommend the combo massage with hot stones it was life changing

I was referred to Nicole by a close friend whom always seemed to return from her extremely relaxed,…read morepositive and collected. I had recently sprained my neck and had barely 10-15% range of motion and the pain was severe. Upon my first visit with Nicole she was very charming, professional and attentive. She was able to quickly identify each damaged area and provide immediate relief. I've visited her twice since and have 100% range of motion!!!! I HIGHLY recommend seeing her for any level of muscle or joint discomfort. She truly knows her stuff!!

Since moving to Lompoc, I have gone to multiple massage therapists. Until Nicole, there was not…read moreone I wanted to go back to. I have been going to Nicole regularly for the past 4 months and have yet to leave unsatisfied! Nicole focuses all her attention on you and makes sure you are 100% comfortable.