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    Robbins Electric

    5.0 (1 review)

    Services - Robbins Electric

    Electric inspection

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    6 years ago

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    Roger's Refrigeration & Electrical

    Roger's Refrigeration & Electrical

    (5 reviews)

    I have been using Roger's for several years and am super pleased. They are attentive, come on time…read moreand make sure my AC units are up and going all year long. I have used 2 other hvac companies and Roger's always does a great job for me.

    I don't typically leave negative reviews, but after spending nearly $10,000 in cash on a brand-new…read moreHVAC system, I feel other customers deserve to know about our experience. The installation itself wasn't completed as quoted because the wrong thermostat was installed. We were specifically quoted for a Wi-Fi thermostat. After noticing the mistake, we called the company and were told they would look into it and call us back. They never did. Several days later, we had to call again ourselves. At that point they admitted the wrong thermostat had been installed and scheduled someone to come replace it on Friday because we explained that we both work and couldn't continue taking time off for a mistake that wasn't ours. Today, we got up early on our day off and waited at home for hours. Around noon, after hearing nothing, we called to ask for an ETA. We were then told no one was actually coming because they were waiting until a technician happened to already be in our area. No one had bothered to call us and let us know. Our entire morning had been wasted. When I expressed how unacceptable that was, I asked to speak with a manager. Instead of speaking with me, the manager had someone else relay an apology and tell us they promised someone would be out today. So we continued waiting. Nearly two hours later, with still no one showing up, we called again to ask for an ETA before leaving to get lunch. This time the manager answered, but instead of addressing the situation herself, she transferred us to the dispatcher. That's when we were told the truth: no one was coming today at all. We were told the owner would come sometime next week whenever he happened to already be in the area. Not a scheduled appointment. Not a specific day or time. Just "when he's in the area." That means we were asked to waste our only day off waiting for technicians who were never coming, and we were told multiple different stories throughout the day. The issue isn't just the thermostat anymore. Mistakes happen. The problem is the complete lack of communication, accountability, and respect for our time. When a customer pays nearly $10,000 in cash, I would expect the company to make correcting their own mistake a priority. Instead, we've been ignored, given conflicting information, and made to feel like we're only worth the trip if they're already nearby. If this is how they treat customers immediately after receiving full payment, I can only imagine how warranty or future service issues are handled. I sincerely hope they make this right, because at this point I'm incredibly disappointed with the level of customer service we've received.

    Service Pro We Get It Done

    Service Pro We Get It Done

    (6 reviews)

    I was very pleased with the work Mike did for me. He went beyond and above in getting my water…read moreheater. He completed the job in a timely manner, and made sure the area was cleaned after he finished. He also gave me a courtesy call to make sure everything was properly working. I recommend Service Pro We Get It Done Llc to anyone that needs a handyman. Thank you Mike. Signed: Dorothy P

    Please Run!!! Do not use Michael Mitchell Service Pro We Get It Done. He does NOT provide quality…read morework. Very disappointed in his performance. He rushes through every project. We paid him almost 14,000.00 for our complete job. He will definitely over charge you for unsatisfactory work. He came back to correct the issues and they are still unresolved. I'm begging you do not use this company. We had a porch built on the front of the house and a concrete driveway poured. Every time it rains there are puddles of water everywhere. The concrete is uneven. He came back to add a filler and it looks like there are 4 different colors of concrete now. Now we have to pay someone to paint it to match. It looks so unprofessional. Very disappointed In his work. We had our back porch screened in, looks ok but the two doors he put in won't close. Doors are too big. His measurements are way off. It looks like bad but he said that's the best he can do. Unprofessional and unsatisfactory services. The list goes on but this is just some of the complaints. It's a shame how he's taking advantage of people. I'm telling you RUN!!! You will be highly disappointed in Michael Mitchell (They don't get it done correctly) services and customers service. I gave him a one because the deck he built looks good but that's the only project he had help with. If it wasn't for the guys working with him it probably would not have turned out right either.

    Robbins Electric - electricians - Updated July 2026

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