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    Robbins Health Alliance

    3.0 (2 reviews)

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    11 years ago

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    Village Medical

    Village Medical

    2.5(6 reviews)
    1.3 mi

    This goes for the whole Village Medical Company/medical facility:…read moreAnother person already made this comment but it is very true, the staff that performs the billing and the front desk work is completely incompetent and they are unwilling to cooperate with patience insurance companies. They are unwilling to change the bill coding so that your insurance will cover the bill, they don't tell you the patient what examination is being performed and the office is incompetent to perform the paperwork that the insurance company has informed the patient of needing to be performed. I went for an annual exam, however little did I know they coded it as a check-up and my insurance company does not cower those at the 100% rate. I called my insurance and they explained what they coded the bill ass and to discuss it with the medical office. I proceed to being told that it will be investigated by the coding office, the coding office never contacted me to verify my claims and said it was correct. Basically get scammed because a few employees cant tell the patient what the type of treatment is being performed and they be on the hook for the bill. I have never in my life had a worst experience with billing office by a medical provider.

    The staff at Village Medical is utterly incompetent. You can't reach the office directly. They have…read morea service that does it. The service does not help you; they say someone will call you back. They never do! It is virtually impossible to get an appointment with your doctor. You have to wait weeks or a month. I had to drive to their office to get help, but I still didn't receive any assistance. The doctor is great! Getting to him is horrible. If you need help, this is not the place to go!

    Robbins Health Alliance - internalmed - Updated July 2026

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