We recently made a financially difficult decision when our swamp cooler went out, and decided to get a central air cooler instead. Denanuel S, was one of the gentleman working at our home on the install. He worked hard and efficient. He worked as a technician, a trainer, and an educator. He took the time to answer all my questions. And he made me feel like there are no dumb questions. He explained to me how the entire system works and educated me with some thermodynamic 101. He explained the nature of air flow in and out and the best way to maximize flow, and efficiency. He worked at an amazing pace but still stayed focused and accurate. I have hired many people in my life. Denanuel is definitely someone I would have tried to steal to work for me. I witnessed him conducting some one-on-one training, and I thought he taught in a way that makes it easy to learn... That's a rare tallent! read more

Drew called prior to our scheduled appointment to verify they were on the way. Drew and Dee were very polite and professional. Both gentlemen worked together as a team. They put on their "booties" when coming into the house each time, although they were both told it was not necessary, as it was house cleaning day. Drew explained what they would do to service the air conditioning and also prepare the furnace for the summer months and asked about replacing a corroded anode rod and gave a cost so that I could make the decision without being pressured. Dee calibrated the thermostat, as it seemed to be off by several degrees, 7 to be exact. We are very pleased with the service we received from Drew and Dee and Robbins Heating & Air Conditioning. Thank you for getting us ready for the warmer days to come. read more

Brenda provided prompt service and scheduled my appointment with the Tech I requested. Drew, the tech was very knowledgeable about the system and serviced it professionally. Drew answered my questions and offered suggestions to address a hard start and surge protector for my HVAC unit, and added it to my next seasonal appointment. He will research the cost and get back to me with a price quote with no surprises. Robbins replaced our entire system and we're so pleased with the service that we're on a seasonal service contract to keep it running like new. The owners, Steve and Michelle are personally involved and present on a daily basis so they guide their team and know what's going on and they value their customer feedback and put it into action. I highly recommend this business. read more

I've been shopping to replace my evaporative cooler for refrigerated air and I had 5 quotes from different AC/Heating companies and I decided on hiring Robbins because I felt they had the best customer service and they took the time to do the research necessary to fit the right refrigerating unit for our house. I've had a couple of quotes that were cheaper but I didn't they didn't offer the service after the install and they seemed to rush through the house without giving much care. When Robbins installed the AC, they did a fantastic job and they walked me through the entire process. They showed me what they did and how it was installed plus showing me how to use my new thermostat. I would highly recommend Robbins and would gladly use their services again. read more

Drew was awesome! He was friendly and genuine in his concerns for the problems with our air conditioner. I felt he was professional and very ethical in what he did and said. He explained what needed to be done and went right to work and took care of the problem efficiently and accurately. I would highly recommend Robbins Heating and Air to anyone and also give a "hands up" to Drew for making us comfortable for the upcoming Summer months when the temperature soars to the high 90s and upwards to 100 plus. Thanks again for your time and help with an older unit and making it last a little longer. You're the BEST! read more

As a new person in town, I inquired as to a good heating and AC company. Robbins was recommended to me. Beginning with Lance, my first contact, Richard who thoroughly analyzed our needs, recommended and quoted us a new system, to Dee and Josh, our experience with Robbins was more than satisfactory. Each one was personable, knowledgeable, thorough, and just great to have around. We purchased a new furnace and AC system and increased the efficiency of the duct work. The new system is very quiet and efficient. We couldn't have asked for better service! Call Robbins for all your AC and heating needs! read more

Requested a quote. A Company representative came out to Shiprock and accessed our furnace. He spent over an hour reviewing & explaining our options in the type of furnace that we wanted. Very professional and open minded, even wrote up the contact and did comparables' with different options. We did'nt go with them because their final price was about 30% above the other 2 companies that came out also. We decided to go with a Rheem 2 stage furnace for a 1200 s.f. home. A Big shout-out to Robbins Heating & Air; my wife was rooting for you guys. read more

Drew was awesome! I felt terrible for even calling Robbins on December 23rd for help with my HVAC. Apparently the blower motor went out. Poor guy spent 1/2 the day fixing it and it's a roof unit. So, he spent 1/2 the day on the roof. Had an amazing attitude the entire time. Was courteous, polite and helpful. On top of all of that, the company didn't charge me for parts. They said that it was still under warranty and that they would completely take care of the warranty correspondence. Thank you! Thank you! Thank you! read more

I am so glad I went with Robbins Heating & AC. Lance S. was awesome. He was very patient with all my questions and pointed out what was wrong with my heating system. He was very professional, friendly, and thorough of explaining and recommending prevention of future problems. I would have paid more if I selected another agency. Robbins was one that I found don't charge by the hour. I will definitely give them a call back if I need too. My kids and I are nice and toasty. Thank you so much for coming out so quickly. read more

Drew arrived as scheduled and quickly diagnosed the problems with my AC unit. He kept me updated on the issues he found and what was needed to correct them. I was very impressed with his professionalism and his knowledge. Drew obtained all the parts to fix my AC unit and completed the repairs in a reasonable amount of time. I have used other heating and air conditioning companies in the past and based on this experience, Robbins Heating and Air Conditioning will be the only company I use in the future. read more

So this is what cool feels like in the hot, somewhat humid conditions in Farmington! Richard was totally amazing from the first quote to the last walkthrough. The installers were so professional, and ensured we had it fully installed it one day. If all people ran their businesses in this manner, all would be successful. If you are on the hump of whether to get refrigerated air, I hope this reveiw will get you over the hump. It is so worth the money!! Thank you Richard, and Robbins Heating and Air. read more

Robbins was very professional, fast, and very informative. I highly recommend them for everyone's summer cooling and winters heating needs Whether you're experienced or dont know anything about cooling and heating systems they will ensure everything is running at peak efficiency. You will definitely learn something new about your cooling/heating systems as well as having peace of mind knowing it is well taken care of! read more

I highly recommend Robbins. HVAC quit working and they were prompt, worked with my schedule, called ahead, and Drew explained what the unit needed and why. He gave us a quote, ordered the part, and came to install it as soon as it arrived. Brenda in the office and Drew, our tech, were professional and friendly. We used them 2 yrs ago for a minor problem and I am so glad that I called them for this major problem. read more

Robbins is very professional. They give me a quote to replace duct work in my home and were able to complete the work within 2 weeks. They didn't leave a mess and called me to let me know when they will arrive and when they were done. They even completed a follow up visit to see if everything was working well and if I was happy with the work! YES! Very happy! My home is warmer and cleaner! Thank you Robbins! read more

These guys were great when I called to say my AC wasn't blowing cold air. The person who answered the phone was kind and professional, and Drew, the serviceman who came over to check it out was friendly and really honest about what might be wrong and how to minimize costs (starting with the small, obvious answers and moving our way up). I though the cost was reasonable, and I was very happy with the work. read more

I called to request service and was immediately set up with an appointment for that very afternoon. My service tech, Lance, was very nice, very professional and very knowledgeable with respect to getting my home ready for the summer weather and answering all my questions with regard to my home's system. Thank you for your help Lance. I would definitely recommend Robbins for your air/heating needs. read more

I really appreciate that the technicians always wear masks. And the fact that they wear shoe coverings shows that Robbins respects their customers. Dee was very professional and friendly. He answered all my questions and explained everything to me. The technicians always tell me about things they offer but never push me to purchase anything. I'm so glad I decided to do business with this company. read more

Lance dropped by to service our HVAC system after the first year in use. The system continues to provide comfort in both Winter and Summer. No complaints from our household- getting rid of the swamp cooler and converting to natural gas was a great decision. Everyone at Robbins has been wonderful to work with. If you need a heating and cooling professional, consider giving Robbins a call. read more

I called and got service the same day and in a very timely manner. Lance worked on our heater and got it going quickly and efficiently. He was very knowledgeable and professional. The cost was MUCH less than I expected and am really happy about that! I will definitely use Robbins in the future and recommend this company 100% to anyone needing fast, professional and excellent service! read more