Excellent moorage, help at the docks, as needed. Wonderful cafe for breakfast and specialty…read morecoffees. A freezer filled with fresh grass-fed meats from the islands and prepared items to take to your boat for dinner. They have a wonderful, rotating evening menu with a European flair. And wines! Really a treat! Lawn games with badminton, cornhole, and shuffle board. You can spend some time here. Lovely place. I look forward to returning!

Stunning. Low key. Professional. Friendly and an Elvis impersonator on the docks just before…read moresupper. The entire extended family pitches in to service the marina & are always on hand to help guests. Excellent free wifi on the docks & in the clubhouse. Lovely front deck on clubhouse to relax or work (if you must). Good food in the clubhouse & nifty local items to purchase. Highly recommend. But also strongly suggest you make a reservation. The secret's out. This place is as good as it gets! 5 stars

These guys helped out my boyrfriend when in a serious crunch getting towed from BC ferries lineup…read more They've been considerate about repairs needed and not needed just yet, consulting in detail, considering cost and quality. Appreciated their communication and repair skills, and kindness. Many thanks!

RON IS THE BEST HANDS DOWN ! I am constantly overcharged from other places , recommended services i…read moredon't need , am told to do maintenance wayyy before maintenance is due , waiting forever , sometimes days to get my vehicle back, etc etc etc . Ron got me in for my brakes that needed hours within me calling about it , I normally would have to arrange a ride home and wait a full day if not multiple days for basic things like coolant flush and oil changes at laird Wheaton , at Mid island automotive I was in and out so quickly I just sat in the lobby and chatted with Cammy the lovely woman that works at the front desk and was treated to coffee and a Christmas chocolate while the men worked their magic , I was shocked at how quickly the service was . The price was very reasonable and I left there happy and not feeling ripped off like every other place I've been in Nanaimo , they topped off my fluids as well . Ron and his team were extremely accommodating, kind , informative and knowledgeable. I would highly recommend Mid island automotive to friends , family or anyone needing some work done on their vehicle , I'm sure you will be as satisfied with their work as I was . Thanks so much to all the staff at mid island automotive!

AVOID AT ALL COSTS!…read more While I cannot speak for the sales staff, I would avoid the service department at all costs. In April 2026 I took my 2023 KTM Adventure for regular service. During servicing significant issues where discovered where coolant hoses and the thermostat were leaking fluid; a common issue in these motorcycles. Unfortunately, OEM parts were on backorder for months, and instead of advising me of available aftermarket options, the service manager told me the only parts available were cheap kits from Temu, which was factually untrue. This resulted in my bike sitting for a total of 58 days, instead of resolving this in a couple of weeks. In reality, they simply did not have a supplier for these parts but if I had ordered them myself they would have been able to fit them. Unfortunately I was given incorrect information which extended the service time. After releasing the bike to me I started to experience clutch issues. This is a known problem in these bikes when coolant leaks and enters the engine oil. Because the clutch assembly shares the oil with the engine, coolant can get into the clutch assembly and cause chemical degradation of the friction pads. After reporting these clutch issues and reporting the clutch slipping, VI Powersports released the bike back to me, charging me $100 without inspecting the clutch or addressing the issue at all. To date it has been over 90 days of dealing with the same, continuous issues. VI Powersports has made zero effort to work with me by not proactively communicating with me, and adding to the delays by not ordering parts right away, not properly diagnosing issues after well known and documented problems with this make and model, and not suggesting alternative solutions when the OEM parts were not available. I would not recommend VI Powersports to anybody, as dealing with their Service Department has been the worst customer service I have ever dealt with. STAY AS FAR AWAY AS POSSIBLE! If I could give zero stars I would.

To update my previous review . Shortly after my review went live I was contacted by Mike and…read moreoffered a sincere apology and offered double what I was over charged on my invoice . I accepted. Thanks Mike

Very friendly service. I chose the Bronze package which…read moreseemed really reasonable at $99. I just wanted a good vacuum and a wipe down. Its winter and I really dont want to do my own car in the rain outside so this is well worth the money. I needed my car 'dog hair free' for my big Christmas trip to Kamloops!

ABSOLUTELY AMAZING!!! coming from Victoria to go camping up island we were not planning on our 99…read more7.3 Powerstroke breaking down in Nanaimo. Called first thing in the morning. Larry said he could get us in right aeay. After waiting for a tow we arrived at the shop for 10am. We received a call 2 hours later that we could pick it up! Super professional and above all honest! Promax turned what could have been a terrible vacation into a minor hiccup. Thank you guys! Service: Electrical

Gas is gas but great service on the counter. Always friendly and personable. Washrooms are very…read moreclean. The staff somehow remember you and I am only a half time local.

Fast, friendly, good value. I had a technician at the Country Club location in Nanaimo remember me…read morefrom my visit a year previous and asked specific follow up questions from our previous conversation. The team there is efficient and I will continue to give them my business.

Callum and his fellow associates are always exceptional for service, demeanor and efficiency. We…read moreare so happy to have this service in Parksville! What would we do without you? A+ Reasonable prices too!

This is a place you want to bring your vehicle for an honest and trustworthy experience from…read morequotation to the final repair costs. Great staff who do their upmost to reduce your costs. My large repair ended up costing a few hundred less because of the service reps diligence to find the best price on parts and labor. I will definitely be a return customer with all of my vehicles for servicing and repair. Richard K.

My wife recently took her SUV in for its regular servicing. They recommended new tires, which it…read moredefinitely needs, and provided a quotation for a set of tires. They told her that they have a relationship with the tire wholesaler so the price they quoted was the "best in town." But it turns out, after a bit of calling around for other quotes, the Auto Check price was about $320 higher than other shops for the identical tires. In other words, they were prepared to gouge her for tires they clearly knew were way overpriced. To me, that kind of business practice stinks.