I went to get glasses last year and I had a very good experience here. Even better today when I…read morewent for a new prescription and prescription sunglasses. Everybody was extremely helpful. And when I didn't have as much optical insurance coverage as I thought I had ,the one gentleman applied his own staff discount so I could get them! Also, another of the staff who I dealt with initially slipped me a $50 gift certificate for Specsavers. Absolutely wonderful service and the follow up is spectacular. Absolutely thorough examination, including a machine I've never been tested on that predicts eye health, and apparently will detect glaucoma four years before anything else. Highly recommended, and I am the worst critic ever!

Lululemon @ Woodgroves Jordan the staff was incredibly rude…read more& dismissive to me & my daughter in the store, and I overheard him laughing at my daughters size & made fun of her speech impediment. I asked if he had any specific biker shorts in stock & he laughed in my face & asked if i've ever "even been to a Lulu before". I have been shopping at Lulu for years and had nothing but positive experiences with staff at the Nanaimo pop up. But Jordan is BY FAR one of the rudest employees i've ever met anywhere, bar none.

Often smelling like an overused restroom, this collection of walls they call a mall is host to…read morehomeless people and actual shoppers at about a 1:1 ratio. Expect to smell new and horrific smells every time you visit! Meet interesting new people with mental disabilities who beg you for money! It's fun for the whole family!

This mall is very nice and modern, with some good stores. The bathrooms are nice and clean, and the…read morestaff in Dollarama and Urban Planet are decently friendly. The mall doesn't seem to get much traffic. Me and my travel companion's conversation seemed to echo off the walls as we walked through the halls. It's also kinda dead -- there doesn't seem to be very many lively individuals around. Another thing to mention -- the Urban Planet in this mall is SUPER weird. It has big empty spaces with nothing there, lots of empty boxes and packaging strewn about, and everything -- and I mean EVERYTHING -- was on sale. (Is the chain closing or something? I've heard otherwise, but it seems like they are.) It's a decent mall, but it's just devoid of life. I've gotta stop venturing into obscure malls, it makes me feel weird :/

Back again sadly with no response from Homesense/Winners in Nanaimo to report; even after sending…read moreadditional emails directly to the CEO. In four years on this personal mission to have them accommodate the elderly & disabled; not one Homesense employee has had the common decency to reach out to me. So, if you're in the above category; best you stay home; or sit outside in your car while everyone else shops! Homesense does not give a damn if you can only peer through the front window.......Pathetic!

Need yourself some good threads without the jawdropping prices demanded by department stores?…read moreWinners, like its US counterpart TJ Maxx (or TK Maxx, in the UK), sells men's, women's, juniors and children's clothing, accessories, and shoes, and housewares at a substantial discount. Clothing brands range from little known to fairly upscale designers, like Michael Kors, and similarly for shoes and hosiery. While I've found plenty of brands I barely recognize, every now and then I luck out with a Tahari jacket or pants, BCBG dress (especially in juniors), or upscale pair of designer jeans. Don't come looking for True Religion, but you can luck out and net a few good deals. Winners is an anchor store in Woodgrove Centre, which makes an excellent stop when searching for a separate, jeans, or shirt. Note if you're on the ends of the size spectrum, you will have far fewer options, and this is especially true for bigger sizes rather than small. Small and medium (for ladies) and medium or large (for gentlemen) get the most representation. Petites for women have their own section without a corresponding tall area, though sometimes you luck out and find the rare pair of tall pants in the ladies careerwear area. Because many items are overstock, remainders from last season or the like, I buy on the "check it twice" and "get it now" principles. Check every seam, button, and the like for defects. Always try clothes on because sizes sometimes are irregular, even more than usual. Return policies with Winners are easy and generous, but it's buyer be wise in these types of places. Second, don't assume whatever you saw on the shelf will be there next time. Winners doesn't have a website where you can order the shirt or pants you saw last week, and you may not find them again. The store doesn't feel like a downscale department store, as so many Sears now do, thanks to wide aisles, bright overhead lighting, and a care about the merchandise. You won't see clothes strewn about like a teenager's bedroom thanks to associates who actually ensure things stay tidy. The clearance (red tag) areas, especially around cosmetics and hair care, does tend to be a jumble of products on the shelf, but these are limited. Downside: Children's section for 0 to 5 (toddlers) is woefully slim and entirely weighted towards girls. The boys racks have next to nothing, and no shoes or accessories. Protip:

In June 2024, I bought a Sony A7iv from the camera department at Port Place, and that in and unto…read moreitself was a super pleasant experience. Fast forward to March of 2025, and I've moved to another city, and long ago lost the paperwork and receipts. Needing some service to the camera done, I called the store and was put in touch with Chris M. I told him my situation and he found a copy of my receipt in the system, printed it, scanned it, and then emailed it to me within 5 minutes of hanging up the phone. Thanks Chris, you really helped me out and saved me a mountain of hassle. Everyone complains when they get even slightly inconvenienced, but rarely is anyone as vocal when someone goes way out of their way to provide great customer service. Chris provided exceptional customer service which is just normal of London Drugs - and it's for this reason I will ALWAYS make LD my first choice when making big purchases. Elbows up, shop Canadian! Robb McCaghren The 6'10" Photographer

After several horrible experiences spanning many months I transferred mine and my wife's…read moreperscriptions from central drugs on Dunsmuir to London Drugs at Port Place Mall. The staff at LD is competent, friendly and professional, none of the above is true for central drugs staff who constantly took it upon themselves to repeatedly question my Dr's. Perscription changes meaning I was often without my medications, at times while he was away on holidays. I highly recommend anyone displeased with the ignorance and rude behavior of central drugs to go to London Drugs at Port Place plaza. Thank you to LD and keep up the great work.