I had bees starting to make a home in my wood railing. The year before, I had sanded it down but…read moreforgot to seal it, which likely attracted them. I contacted Pest Zero, and they responded quickly with a very reasonable estimate. They treated the affected area, and within a few weeks, the bees were gone. I went ahead and filled the holes myself and made sure to stain and seal it this time. They also went above and beyond by treating other areas around the home at no extra charge, including removing a wasp nest and addressing some ant activity. I was very pleased with their service and would definitely hire them again in the future.

Very good with communication. Even showed up early! Reasonable rates, comparable to everyone else I…read morechecked with.

I used these guys for a long time. I had the same tech for a while which worked out well, but they…read morestarted to churn through workers. I ONLY wanted the rat boxes done and repeatedly stated to the company that did not want chemicals sprayed around the house. I would tell the workers this the day before to remind them and they still could not follow that simple instruction. Less work right? So, they screwed up many times. The final time was December with another new guy showed up the day after I reminded him, in writing, not to spray chemicals. Guess what, they showed up the next day WITH A SUPERVISOR, and proceeded to spray chemicals all around my house. They also put GLUE traps in my crawl space without asking and I never would have authorized that. I decided to cancel my contract AFTER that and called the company running the comcast-like gauntlet of 'what if we gave you this or that credit'. I declined and asked to cancel and they removed my credit card. I was not informed of any remaining balance. After that, they sent me a bill for the service that they once again screwed up. Keep in mind I paid full price to these guys for years just to have the rat boxes done so I was grossly overpaying and they got way more out of me than they put in. I called them to dispute the bill, they said they would call me back after running up the chain. They didn't. Instead they insist I owe them money for a SERVICE THEY CONTINUALLY SCREWED UP. They are an extraordinarily incompetent company that can't follow simple instructions.

Worst experience ever. In summary, they bragged about how good they were and that they were…read moredefinitely going to take care of the rodent that made it's nest in my home. This company went from throwing bait without traps on first visit, to setting snap traps inside and outside on second visit, to showing up and the owner of the company saying those are the wrong traps and set them all off. This was supposed to be the final visit, instead this person claiming to be the owner was there to make a bid to my landlord for more work. He said he would be back Saturday with the correct traps as he was there to "bid" a crawl space clean out, not address the current contract of getting rid of the rodent/s. No call no show Saturday. I called the front office Monday to confirm they would be bringing the correct traps out and to set a new day. She said someone was coming out today/Monday- even tho no one scheduled that with me. Needless to say, by the time they did come back out to address the original contract, they removed all but one outside trap. Then that technician insisted on coming over to check the trap on a day I wouldn't be home. I asked him to come by on a day I am home as I am not comfortable with people being at my property/house when I am not. He said he will just get permission from the landlord since she paid the bill. Why would a person/company not respect such a simple request? I feel awful that my landlord paid this amount of money for literally nothing but a headache. If you haven't hired them, might as well try anywhere else first.

Michael has always done an excellent job of taking care of the property and communicating with me…read morewhat he has done. Independent Pest Solutions is a very capable and professional provider. I highly recommend them.

There is no satisfactory way to explain just how pleased I am with Independent Pest Solutions…read more I've had numerous occasions to call upon pest control companies and until now none of them fulfilled my wishes. They always found a way to explain away a problem and subsequently leave it up to me for the solution. I had a wasp nest take up residence in the crawl space of my home. The company I hired initially said, "I am not crawling down there and I don't know how you're going to deal with it". Scott from Independent Pest Solutions indicated it was a problem and found the solution. There was no hesitation, no effort to explain it away and leave it to me for a solution. He know what do and how to make it happen. I am so very thankful I fell into this company. Frankly, I sincerely pray, these guys stay in business because they deserve our trust and patronage. They are the best in every way.

I had a several small hornet nests that needed to be removed before they became a bigger problem…read more Four of the nest were just a little out off my reach... 24' up. After a search on Yelp, I found Kelly's Pest Control and one other company with great ratings. I sent messages to both companies on Saturday and Kelly replied first thing Monday morning. Within a couple of e-mail exchanges we had an appointment scheduled. The tech, Mike, arrived within the scheduled timeframe, explained the removal process, the warranty, and went to work. Mike is a very nice man and is one of the reasons, that if needed, I will call Kelly's Pest Control again. I think he was at my home for about 30 minutes. Took care of the nests, made sure everything was cleaned up after the work was completed and was on to his next job. For me, the prices were very reasonable and I highly recommend Kelly's Pest Control! P.S. Never heard back from the other company!

Called Kelly's pest control and requested a quote to remove some wasps and the value was great. The…read morequality of work was excellent and the service request was filled. Thanks for the great work. We recommend Kelly's pest control!

What a wonderful experience! Ulises responded promptly to my request, and was able to find time…read moreliterally the next day to help take care of our ant problem. He was kind and professional in person, and very respectful of our home and space. His services were efficient (and effective!), and our cats loved him (which speaks volumes). I would highly recommend Ulises and Iliad to anybody requiring pest management!

They don't even respond. Texted multiple times. Nothing. They've gone way downhill. Look elsewhere…read more Very expensive, many better options.

I have a bee problem. Bumble bees have taken up residence somewhere in the interior (building…read morewall/flooring space) of a house I own and found a way to get into the entire house, but I couldn't figure out their exact location or pathways. Brandon from Go Pest Pro was a wealth of insect knowledge and generous with his time explaining to me what was likely going on, the potential impact, the level of risk, and possible avenues of action. He was on time, flexible, friendly, and thorough. As an owner of multiple properties and in need of quality contractors and reliable businesses that will respond to urgent issues, I am very pleased to have encountered Pest Pro and will be using them for any pest problems in the future.

My initial experience with pest pros was positive, but then it went downhill. we suspected rodents…read morein our crawl space and they were able to come out quickly. Brandon came 7/12 and sealed off the holes and placed traps in the crawl space and outside the house. He said they would send someone to follow up in 6-10 days and then again another 6-10 days after that. About 4 days later we smelled nasty stuff coming from the crawl space and figured someone had been caught and they would find it with the follow up check. On 7/25 nobody had come for a follow up and I'd heard nothing so I called to see who could come check the traps before we left town on 7/29. Jordan came on 7/28 but arrived just as I had to leave for an appt so he was only able to check the outdoor traps. Today it's 8/5 and there's still a nasty smell coming from the crawl space. I called again today to see if someone could come for the 2nd follow up (that is already paid for). I was told that we had already had our two follow ups and our contract was expiring and they would come to collect their equipment next month. The lady I spoke to (can't remember her name) told me that someone had come on 7/22 but nobody was home and my phone was disconnected and then the 7/28 appt they counted as our 2nd follow up. She told me that they had called me and scheduled both of those follow ups and I had approved them. I told her I most certainly did not schedule those and that my phone is obviously not disconnected. She was snarky but agreed to send someone back out next Monday 8/8 so I will be home waiting to see if someone actually comes to check inside the crawlspace. Overall communication has been horrible and customer service less than optimal. I DO NOT Recommend them.

We have had them servicing our property for years and for the most part no issues-we did have one…read moreperson who inadvertently got muddy greasy footprints all of our back covered deck and my husband almost cancelled service but they promised to be careful on future visits. We had Joshua come out today and he was not only really respectful and careful (no muddy prints on our back deck.. we have a small house and use it to extend our living space) but noticed the little details like noting an animal might have gone under our front deck and our son piercing a window screen with the gate.

Amazing, fast & honest service. Todd came out within a couple of hours because he knew I was…read moreallergic to bees, assessed the situation and said that he thought we fixed the problem ourselves but to call him if not. He did not charge us for the visit. That's above and beyond great customer service!

Timeliness and professional staff. Great company. I feel better having them treat my home.read more

First time leaving a negative review ever. I am extremely disappointed with the service and the…read morelack of accountability from this company. We hired them for a wasp nest removal that was supposed to be a professional, thorough job, but the experience was anything but. - Unfulfilled Promises: When booking, I was explicitly told the service would include treating the area (preventative spray). However, the technician simply knocked the nest down and left. When I followed up, the company claimed treatment wasn't "necessary," completely ignoring what was promised during the quote. - Refusal to Resolve: I reached out to management to request a price adjustment since the service was incomplete, or at the very least, to have someone come back to properly treat the area and inspect the vents located right next to the nest. Both requests were flatly denied. - Unjustified "Height Fee": I paid extra for the height, yet the technician didn't actually reach the area to clean or inspect it properly. If I just wanted the nest physically dislodged without treatment or cleaning, I could have done it myself for free. - Lack of Professionalism: The debris was left in my personal household trash bin instead of being hauled away. It makes me wonder if they have the same unhygienic practice of dumping dead rodents or other pests into customers' private bins when handling those types of calls. I paid a premium for expertise and a specific scope of work that was not delivered. The fact that they refused to make it right or even honor their own verbal agreement is highly unprofessional. I still hope to see this matter resolved properly, either through the promised treatment and inspection or a fair refund for the unfulfilled portion of the service.