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    Robert Filuk, MD

    2.5 (4 reviews)

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    Rowena Murthy-Mascarenhas, MD - Showing the January notes with her prescribing me the medication.

    Rowena Murthy-Mascarenhas, MD

    2.2(6 reviews)
    1.2 kmDowntown

    Horrible horrible experience! LONG BUT PLEASE READ!…read more I left this appointment feeling judged, dismissed, and completely unsupported by Dr. Murthy-Mascarenhas and then misrepresented in the chart. I've been trying to get help with weight loss medication since January 2025, when Dr. Murthy-Mascarenhas first prescribed Zepbound. I never received the medication and followed up in March about it. I was told there was no denial and that the office assumed I had filled it due to the lack of follow-up--which left me stuck. Eventually, I scheduled an appointment to adjust the dose since it hadn't worked, but I was told I needed a separate visit just to discuss the medication. I waited two months for that appointment, which took place on May 8, 2025. There was no tension at the start. We greeted each other, and I was calm. She asked if I had done my labs, and I told her I hadn't--I honestly forgot and didn't realize they were tied to the weight loss treatment. I took accountability for that. Then she told me that my gynecologist-oncologist had prescribed Zepbound on March 28 so she couldn't proceed. I explained I wasn't taking it and never received it, but she repeatedly told me that because it was in the chart, I must be taking it. That's when I began to feel shut down. I told her directly that it felt like she was calling me a liar--because what else can a patient feel when they say "I'm not taking this," and the doctor insists they must be? She kept repeating what she saw in the system and didn't seem interested in asking questions or trying to understand the actual situation. I later found out that Zepbound was approved to my chart on the day of my surgery, as part of a protocol list--not a long-term prescription. That could've been cleared up with questions & one phone call, but she never asked. When I asked what the labs were for, she explained they'd help determine whether Zepbound or Mounjaro was more appropriate. I appreciated that clarity and again admitted I'd dropped the ball on the labs. I then told her I would call my gynecologist during the visit to clarify why Zepbound appeared in my chart, and she said "phones aren't allowed, PERIOD." That is not even true--the policy prohibits recording, not calling. I then asked if she could call my other doctor herself--and she refused. Instead, she told me I could follow up later and offered to refer me to an endocrinologist. She didn't say she couldn't help--but her behavior, her tone, and her complete unwillingness to participate in resolving the situation sent that message loud and clear. Rather than helping me move forward, she listed alternatives that allowed her to opt out of the situation completely. I was upset--not because I was demanding medication, but because I was being dismissed. I said, "This is BS," not because I disrespected the process, but because I was being pushed aside without any effort to advocate for me or even clarify what was clearly a misunderstanding. I wasn't angry--I was fed up. I'd waited two months for this appointment and was doing everything I could to move my care forward. She got up and said she was calling the manager. I didn't need to be managed--I needed a provider who cared enough to listen and try. What made things worse was what she then documented in my chart. She wrote that I "accused her of saying I was lying," that I "demanded a prescription," and that she "offered to refer me to an endocrinologist." She omitted the part where I offered multiple times to help clarify the record, asked for her support, and was repeatedly shut down. Her note paints me as an aggressive patient when I was simply someone trying to advocate for herself after being dismissed for months. Dr. Murthy-Mascarenhas didn't have to say "you're lying." She said it through her tone, her insistence, and her refusal to listen. This was one of the most dehumanizing medical visits I've ever experienced--and I'm speaking up because no patient should be treated like this when they're showing up, asking questions, and trying to take responsibility for their care. Picture attached to show her original notes in January's visit prescribing me the medication .

    I would not recommend this doctor and what's wrong with her assistant Jonny.??? Doctor wanted me…read moreto see her for follow up but during the appointment she said everything was fine. I was confused if everything was fine what's the point of the appointment. This could have been done over the email or phone. For certain issues I wanted to see specialists to rule out concerns but doctor wasn't interested in giving referrals. Instead of finding out what exactly going on, she recommended pain killers.. Why?? End of the appointment when I told her "arrogant assistant Jonny" , he said you should discuss this at home not here and if you don't want to come back, you don't have to. I haven't experienced such a incompetent medical assistant in my life. Who have him authority to talk like that to their patients??? Because of her assistant Jonny, I wish I could give ZERO star!!

    Magin Alexander, MD

    Magin Alexander, MD

    1.0(2 reviews)
    1.2 kmDowntown

    She seemed aloof & uninterested in my medical care when I had my annual check up. She recommended…read moreI get a free screening colonoscopy due to my age. It was very inconvenient to schedule (I wanted to go somewhere with weekend appointments so I wouldn't have to take a day off work & they said they couldn't send the info to that office because they couldn't locate it even though I gave them the address & phone number). So I ended up going to the office she recommended and they ended up causing me to have to pay thousands of dollars for the colonoscopy because they used a billing code that was not within the preventive care billing codes & they are unwilling to change the code to reflect the fact that I was only there for a screening. I told the doctor about my being charged for the free screening and she stood behind the other office's billing codes without really seeming to care. I have now been contesting these charges for about a year, involving the local DA, legal aid, and the Department of Insurance. What a terrible experience!

    I saw Dr. Alexander to get a routine EKG for my psychiatrist. I left with orders for a 14 day heart…read moremonitor (no idea why, she didn't explain anything), blood work, and a "measles immunity" urine test. What I actually got was a 10 panel drug test without my consent. I passed but feel so disgusted. The test isn't covered by my insurance and it was not cheap and neither was the measles test I didn't need. I have medical anxiety, which I made clear, and this just validated my distrust of doctors. She also barely let me talk, didn't include me in any decision making, and didn't give me time to ask questions. Funny how these things make my anxiety and heart rate spike in an appointment, but treating a patient with respect is harder than implying they have a heart condition or drug addiction. Don't see Dr. Alexander unless you want to be stigmatized for having medical anxiety/white coat syndrome and an Adderall prescription.

    Valley Specialty Center Pulmonary And Sleep Clinic

    Valley Specialty Center Pulmonary And Sleep Clinic

    3.3(4 reviews)
    1.9 kmWillow Glen

    I have a feeling that my presence had something to do with the improved advocacy this time around…read more When someone brings in a notebook and pen and starts writing down what you say...you come to attention, as it turns out. It was a little sketchy, the way the RNP brought in the two sleep test results and told us that one would get my gf qualified for a CPAP and the other wouldn't. I have a feeling that she was going to tell my gf (if I hadn't been there) that because the one didn't qualify her that she was out of luck. She agreed to use the test results that qualified her, so thank goodness for that. My GF has been using a CPAP for over 5 years and CANNOT sleep without it. The fact that it was questionable at all makes me wonder if it is the insurance companies doing that thing where they think they know what's best for your health based on how much it is going to cost them. Such bullshit. Anywho...my gf got approved for her CPAP and all accessories. SWEET. If my GF wasn't strapped with medi-cal and had more of a choice, then we would go somewhere else. It took like 5 appointments to get what would have taken 2 in a regular system.

    awesome place. first I could not get an appointment because they are pretty booked, but somehow…read morethey squeezed me in. I needed to go to get a clearance for a job I was seeking. Once inside I was treated with the kindness so many other places seem to lack in large quantity. Doctor, staff, and techs all so positive and kind. I hope I don't have to go back to this place because they deal with disease, and I am healthy. (knocking on wood) but if I needed to go back, it's nice to know a place like this with such an awesome staff exists.

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    Valley Specialty Center Pulmonary And Sleep Clinic
    Valley Specialty Center Pulmonary And Sleep Clinic
    Valley Specialty Center Pulmonary And Sleep Clinic

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    Robert Filuk, MD - pulmonologist - Updated July 2026

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