Absolutely Do Not Recommend - Disorganized, Unprofessional, and Disrespectful…read more I cannot overstate how disappointing and frustrating my experience has been with Dr. Sekhsaria and Family ENT. From start to finish, this practice has shown a complete lack of respect for my time, money, and trust. I first saw Dr. Sekhsaria on March 18, 2024, for a rhinitis issue. Because I was still within the one-year healing window from an unrelated rhinoplasty, I was told I'd need to wait until July 2024 for surgery to address the rhinitus. I was assured the office would begin working with my insurance for preapproval and would contact me to schedule. At that March appointment--which lasted less than 10 minutes--my nose was scoped without any numbing spray or lubricant. Three months later, I received a bill for $238.86 for this brief and unpleasant visit. When I contacted the office in June 2024 about both the charge and surgery scheduling, I was told nothing could be done about the bill and that someone would be in touch. No one contacted me until January 24, 2025. I responded promptly on January 27 and followed up again on January 29 when I got no reply. Silence. Not until May 23--nearly four months later--did I finally hear back. The excuse? My emails went to their "junk folder." That folder typically auto-deletes every 30 days, so this explanation seemed dishonest--but I gave them the benefit of the doubt. We finally scheduled surgery for June 6, 2025, and I sent my updated insurance information. Then, on June 2, I received a call saying I had to come in that week to complete an insurance-mandated appointment. So I rearranged my schedule (and work) and made an appointment at 1:00 p.m. on June 4. I arrived early at 12:50 p.m. and waited... until 1:30 p.m., when Dr. Sekhsaria finally walked in--clearly returning from lunch, holding a paper bag and a Coke. Over 30 minutes late. That is not just disorganized; it's disrespectful and unprofessional. Again, my nose was scoped without any anesthetic or lubricant. I was told insurance still hadn't approved the surgery, but that I'd be contacted the next day (Thursday) with an update. Thursday came and went. All I received was an automated reminder for the surgery. I called and was told they'd update me on Friday morning--the day of the surgery. Friday morning, I missed a call and received a vague voicemail at 9:38 a.m. from someone named Carla. I called back at 9:46 and asked for Carla, I was told she was unavailable and no update was ready. I called again at 11:48 and was placed on hold for ten minutes. That was the last straw. I hung up and called back to cancel everything. After canceling, I received repeated calls from Family ENT at 12:04 p.m., 12:24 p.m., and 1:55 p.m.--suddenly very eager, once I had cancelled. For context: I am a practicing attorney. I understand what it takes to run a professional office, and this is not it. The red flags were abundant--poor communication, sloppy administration, lack of follow-through, billing issues, unprofessionalism from the physician himself. And I fully expect another several-hundred-dollar bill for the five-minute insurance "approval" appointment on June 4. Save yourself the frustration. Dr. Sekhsaria and Family ENT have absolutely no regard for your time, your money, or your trust.

I wished I had known about Dr. Sudhir Sekhsaria from the previous review. My doctor referred me to…read morethis ENT Allergy & Asthma Center and I didn't know who I was going to see for my ear infections. For Dr. Sekhsaria is the worst!!! His bad bedside manner is unbelievable. Not only that, he sent the wrong RX at CVS. The pharmacist had to call the office to get the right medication. I never heard of a doctor making a mistake on RX, have you? I went to see the doctor 2nd week of November and I received a text message to view my bill on Thanksgiving's Day. Who wants to see a bill on a holiday. That's very inappropriate!!! Today at 2:30pm on December 30th, I went to pay the bill in cash. The sign said re-opening on December 30th. There was not a soul at the whole place. I yelled "HELLO" several times. That was STUPID to leave the place unlocked. How inconvenient to drive all the way to the office and not being able to pay the bill. I refused to pay online. I'm going to have to wait until next week to pay the bill since it's a holiday week. I should be charging them for my gas.

It is really hard when one of your long time, favorite doctors, decides to retire. I have been…read moreseeing Dr. Segal for many years. But, when I called to make my appointment... I got the news. He is retiring. He is recommending his patients to Dr. Liao. Today, I was examined by Dr. Liao. He was examining my sinuses and my ears. He is a very professional and exceptional in his field. He was able to give me a thorough diagnosis of my condition. He also made some excellent recommendations for treatments aside from surgery. He was friendly and helpful. I learned a lot about my sinus issues and what is causing my sinusitis. He is a caring and kind doctor. Thank you, Dr. Liau. I will see you at my next appointment.

Nothing about this office was a positive experience…read more I had an appointment in March 2025 and recently received a text message stating that multiple statements had been sent, no payment had been made, and my account would soon be sent to collections. The problem is that I never received a single statement. When I called to inquire, I learned they had the wrong mailing address on file. Despite having my correct phone number and email address, they never attempted to contact me through either method before threatening collections. What was even more frustrating was being told that the collections review process did not care that they had the wrong address. Shortly after the call, they sent an email attachment that I could not open, which was not helpful at all. There are plenty of ENT practices in the area. I would strongly recommend looking elsewhere.

First time patient. Very happy with everything from check in to hearing test and discussion with…read morethe doctor. Glad I found them!

I had been putting off seeing an ENT for quite some time now, but 2024 is the year of healing and…read moreso I made an appointment. I've had 2 appointments so far, initial and follow up. Adam at the front is hilarious, Chief really takes the time to listen and Dr. Nora is super comforting and knowledgeable! I felt good and relieved leaving my first appointment. And the follow up was great too because the treatment plan worked!

Dr Jack Epstein. He was my Dr since 2009 . until he left about 4 years ago. He was for me one of…read morethe best Doctors i found . i been with him for 12 years . he is wonderful understanding compassionate. he take his time to listen and advise. he is not thinking about how to rip off patients, i took my children with him too. many times i had to remind him to give him the co pay because he never asked . when he told me he is finished with his practice , i come home to cry. Right now i go to a local clinic they are nice but no one can compare with this wonderful Doctor. he has a a very good spirit a man that loves God. I pray he is doing good. I wish him the best in life and i remember him in my prayers. i wish to meet someone as good as him some day. but will be hard . Thank you Dr Epstein for your care, God Bless you. Rita P.

It makes me really sad to have to give such a low rating for such a nice guy but this review is for…read morethe way he runs his practice. He outsources his reception service, so when you need him for something urgent, he is nowhere to be found. He has an app and communicates through that... If he communicates at all. I requested 2 referrals and neither have been processed. One was never responded to. I've left him several messages through the service, and he's only called back once. This spanned over 4 months. Recently, I had an emergency and needed a referral. Even my insurance provider was not able to reach him. I ended up spending $250 extra dollars to see Urgent Care, another PCP, and a specialist when it should have been just Dr. Epstein and a specialist. This is absolutely unacceptable. Really nice guy but what's the use if you need to move heaven and earth to have your problems resolved?

This was my first visit. This practice came highly recommended and I can see why…read more They throughly check for everything!

Y YDr. Batra is a…read morefluent, caring, emotionally present physician whose practice runs on time with friendly associate staff. He is also a vascular specialist in addition to primary care. He's been my primary for 21 years after 5 years I was with Blue Cross/Blue Shield. Give him an opportunity to care for you!

I had surgery done by Dr. Gilbert (who works at MOST but performs surgery elsewhere) at the Surg…read moreCenter of Potomac. After surgery, I was supposed to get a prescription for pain med. The Surg Center staff kept saying it had been sent to CVS although it had not; I had to spend an entire afternoon after my surgery pursuing the issue. HOWEVER, staff at Metro Orthopedics (MOST) were extremely helpful (even though the issue was not theirs; the mistake came from the Surg Center). Both the MOST front desk and the surgery coordinator Dorinda were very supportive. Dorinda had to spend a lot of time on the phone to get my issue resolved and finally made sure that CVS received the prescription. From this experience, and also from previous interactions, I give 5/5 starts to MOST staff.

I had a great experience with Dr. Gilbert! He was professional, knowledgeable, and truly caring. He…read morelistened to my concerns and explained everything clearly, which made me feel comfortable and confident in my treatment. The staff was also friendly and efficient. I'm very grateful for the care I received and highly recommend Dr. Gilbert for orthopedic care!

This practice is closed but I felt compelled to write about what an amazing doctor that Dr…read more Wilkinson was for me. He was able to clear up a big problem I had in my ears that had been going on for a very long time. I had been to ENTs all over the city with no results, and Dr. Wilkenson cleared up the issue for me in a very short time with holistic recommendations. He is very interested in combining natural healing with modern medicine and that was exactly what I needed. I am sorry he is not practicing any more. I thought he was great.

I had a very bad experience with this elderly doctor whom I chose because I was looking for someone…read morewith experience. He turned out to be a very bad decision. Be very careful. Fortunately, I was able to find a very competent, caring, experienced doctor to replace this one. My children deserve the very best, nothing less!

I love Dr Pung's nurse and receptionist! They are very helpful and knowledgeable in their field.read more

staff is great and Dr Pung is super knowledgeable staff is also knowledgeable om access and…read morereimbursement. They keep me well informed. This office is definitely a place you should consider.