I went to another primary care doc for twenty years before I met Dr. Ross. I found him when I…read morevisited his "apothecary" shop across from their medical suite, and I asked the receptionist where I could find a doctor that was aligned with the kind of solutions being offered at the shop, not realizing that it was none other than Dr. Ross from Crossroads Medical. Dr. Ross operates an integrative arm of his Crossroads practice, and his approach to health is in lockstep with mine: supplements and lifestyle where possible, and conventional treatments when needed. He is also an amazing physician who truly wants to know how his patient is doing and takes the time to talk with you. I trust him completely! He is focused on older patients and has an "Aging Gracefully" program. He also recommends and provides various alternative modalities. When I was going through a crisis last year, one of his assistants taught me a new type of meditation and neurofeedback practice that had an immediate impact.

Dr. Ross is a great family doctor. I have been going to him for years…read more He will make homeopathic recommendations, but does not push them. -He prescribes regular drugs as well. His office staff is rude at times, but both Dr. Ross and his nurses are outstanding.

Dr. Gelb has treated my pseudo gout for over 5 months; at the end of…read moreApril 2021, he recommended an operation for both diagnostic and therapeutic reasons. Fortunately, his advice and operation has helped my knee to work better and of course, reduce the pain immensely. He has listened to my concerns, responded accurately, and does it w/humor and grace. I recommend Dr. Gelb to anyone w/orthopedic problems. REP

Dr. Gelb has treated me for over 10 years. I have chronic osteoarthritis and Rhumatoid arthritis…read moreresulting in years of wear and tear on my principal joints. Over the last 10+ years Dr. Gelb replaced two knees and my right hip. I keep coming back because he is a terrific diagnostician and a surgeon who keeps me moving and active. His manner is professional yet friendly and his staff is always delightful. I expect to be under Dr. Gelb's care for no less than 10 more years. Very highly recommended.

Dr. Desai has been my primary care physician for over 5 years....even after moving back to St…read more Louis, mo I come and see him every six months because he saved my life!!!! When I came to him I was about on my last leg but he introduced to a team of doctors that he trusted and I trusted that worked out a plan and it worked....he switched me off the meds I was on and started me on new meds that worked I was on 14 pills a day but now I'm down to 3....wow is all I can say and if you get a chance give him a TRY....you will not be disappointed, I bet my life on it!!!!!!!!!

Living less than a mile from the offices of Desai Medical Center here in Ellicott City, I was very…read morehappy to become one of their patients! With very good reason. The staff and Dr. Desai are the most empathetic and caring medical personnel that I have ever met! Dr. Desai does not rush you through your appointment! He makes sure that you understand any information he gives you and has staff that is qualified to assist you with questions when calling into the office. Plenty of parking space! I have never had a physician and staff so concerned with my health! I give this office 100 stars!! Francine Lundberg

I started seeing doctor Tatar 2 Years ago for acid reflux. It was a great experience. I liked the…read moresmall office feel that other doctors office's don't offer. Doctor Tatar is an excellent doctor. He answered all the questions I had. There has never been a wait like other doctor's offices have. I have contacted him for other issues and he has always seen me very promptly. If you want a doctor who addresses your issues and resolves them Doctor Tatar is the doctor.

I have been coming to Dr. Tatar for some years now to get a good ear cleaning. He does other things…read moretoo as he is an Ear, Nose & Throat Specialist. Parking is always available and free. On each visit, I check in with someone at the front to make sure we are up to date on things - as soon as you enter the office, just one tiny step in and you are in front of that person. They do have a waiting area as most offices do, but I am hardly in there as I try to be always on time for my visits. Someone else will take your pressure and take you to one of their rooms. If you are on time for your appointments, you never have to wait long before you see Dr. Tatar. He is always pleasant, very helpful and knowledgeable. I always leave with a smile. His employees are great as well. I always drive the distance every time I visit, but it is worth it. I never feel rushed or feel like I am waiting forever. All the more reasons why I keep coming back each time.

Dr Diener has been my PCP and my wifes for 4 years. He is wonderful. No complaints with him…read more Sometimes takes longer than I would like resolving rx issues. But feel like we are both getting the best of care.

I had my first physical with Dr Diener today and was very impressed with his professionalism and…read moredemeanor. At my age, there's a fair amount of stress visiting a doctor for the first time so I was a bit anxious because I know some drs. will rush through the visit, not giving enough time to get the full picture of my medical needs. Dr. Diener sat with me for at least 30 minutes and asked all the right questions. I had a short list of things that I definitely wanted to make sure I discussed with the doctor, and I never needed to refer to that list because he hit on everything without my prompting. Plus, he just seems like an all-around nice guy.

I feel completely neglected as a patient…read more PrimeDoc Columbia is absolutely horrible at communication and follow-up. It does not matter if you send emails or messages through their patient portal -- you simply do not get answers. I reached out multiple times and was ignored. Because they failed to follow up with me, I was forced to book an entire medical appointment and pay a copay just to get information I should have received by email. I wasted both my time and my money. It is now January 13 and I am still without the medication I need and still without a proper reply. This is unacceptable and irresponsible patient management. Healthcare providers should not leave patients in the dark, especially when medications are involved. I will absolutely be going elsewhere.

Absolute trash place to receive healthcare with scam practices, lying about in-network insurance,…read moreand leaving us hanging for over 4 MONTHS. My partner called the office prior to coming in asking if they are in network for his insurance and they said yes. He came in, received a Covid test, flu test, and a "direct optical exam" (doctor looking at the patient lol) and was billed $325! The bill obviously raised concerns so we called Tricare only to confirm that they are OUT OF NETWORK. I called the office directly and have on audio recording saying they are in-network for the specific Tricare plan, which again, is said otherwise by Tricare. We have both called PrimeDoc billing and left voicemails since his visit on NOV 7 2025! It's March 9 2026! Avoid at all costs (literally!)!!

Incompetent and rude office staff. They called me less than 24 hours before an appointment that had…read morebeen scheduled over a month before, to ask for a referral that's required for said appointment. I got my Primary Care office to send one over within an hour and they never bothered to check it. When I got to the appt, they 1) misgendered me and 2) told me the referral "doesn't work" because it's missing information they never asked for. They had almost an entire day to contact my Primary Care office to ask for the referral to be fixed but because of pure laziness they chose to waste my time. What's worse, is after they told me the referral won't be accepted they said "we have a 15 minute grace period..." like I was going to be able to get my Primary Care office on the phone and a new referral sent over in under 15 minutes. That's asinine. The receptionist was flat out heartless.

Unprofessional and Unresponsive Care This is the second time…read moreI've had to write a review about the poor service at this clinic, and unfortunately, it seems nothing has changed. My first experience involved a serious medication error where my prescription was mixed up with another patient's. Despite calling numerous times and clearly explaining the issue, it took them two full days to correct it. That was frustrating enough. Now, I've been without my medication for 7 days and have made multiple attempts over the last four days to get a simple prescription refill. I've spoken with two different staff members and asked repeatedly for either a manager or Dr. Abernathy to contact me--no one has followed up. The receptionist, whose attitude was cold and dismissive, clearly showed no sense of urgency or empathy. Instead of helping, she pushed me off to Ms. Kia, Dr. Abernathy's coordinator or assistant. I left multiple messages for her, and none of them were returned. I even contacted the Miami-based call center, where I was told for a second time that my request would be "expedited." But when I asked what "expedited" meant, no one could provide a timeline or answer--it was just another empty promise. This has now been repeated with no action taken. To make matters worse, my pharmacy also reached out directly and spoke with a staff member named Nya, who again did absolutely nothing to move the process forward. There is no accountability, no urgency, and certainly no adherence to the basic Patients' Bill of Rights. As my condition worsens each day without the needed medication, I am deeply concerned for my health and frustrated by the clinic's indifference. As a public servant and former medical professional, I find this level of care deeply troubling and unacceptable. I would never treat any patient with such neglect or disregard. Medical professionals are expected to operate with compassion, competence, and integrity--none of which were displayed here. To be clear, this review is not directed at Dr. Abernathy personally, but the ongoing failure of his staff reflects poorly on the entire practice. That this is the second time I've had to write about such experiences shows that these issues are not isolated incidents--they are part of a larger pattern of dysfunction and poor patient care. Patients deserve better. I sincerely hope no one else has to experience what I have. Frank E.

Dr. Elgamil is the best. Explained every part of the way and with great care! Will refer him to…read moreeveryone I know!

Dr. Elgamil is absolutely fantastic. He has incredible bedside manner and was super warm and…read morewelcoming. He got me in and out of the office quickly but I didn't feel rushed. He answered all of my questions and eased my concerns.