We had this company demolish a poorly built stamped concrete patio (not installed by them) and…read morereplace it with a new patio. We are totally thrilled with the job they did. Dave and his crew did a fantastic job and did it right. They did above and beyond what was expected, including installing drains to handle water runoff to repairing our lawn where their equipment was used. We highly recommend NG Concrete and would give the company 10 stars if we were able to.

Precisely the reclaimed weathered barnboard I was hoping to get for our project. Communication was…read moregreat and service at the yard was top notch.

A low quality product, a dishonest salesman and poor customer service are what we experienced from…read morePioneer Millworks. Edited: Someone (gee, I wonder who) complained about this review and Yelp asked me to remove the link to my blog that gives the details. It should be noted that the first review here, by "Bill B", was originally posted by a "Ross". Ross is the name of our salesman, coincidentally, and the name was changed to "Bill B" after I posted this review. Our experience with Pioneer Millworks went from bad to unworkable. While we were looking for a reclaimed wood source, they provided our contractor, Schuchart/Dow, with a sample of their reclaimed wood that everyone liked. The interior designers, NB Design Group, especially liked it for its regularity across all the pieces of wood, i.e., it wasn't just a hodge-podge of wood thrown together. Little did they know the sample had no relation to reality. Our contractor and interior designers know what they're doing. Schuchart/Dow is a respected contractor who does high-end homes and has won awards for their work. NB Design Group is a respected interior design firm who also does high-end homes and has won awards -- in fact, they are who a certain extremely wealthy Seattleite uses for interior design. These are two companies with experience and knowledge about quality. We originally planned to use the wood for wall cabinetry and for two doors. We decided to not use the wood for the doors, so we cancelled that part of the order. That was the beginning of problems with Pioneer Millworks, as their salesman threatened us with a stiff fee to cancel the order (that hadn't even shipped yet). That seemed to get resolved okay, but I've lived long enough to know that when a company starts off like that, making threats, no less, it only gets worse. This is no exception. The wood was finally delivered to our contractor. Mark, Schuchart/Dow superintendent on our project, saw it and told us that we'd better have a look at it because it didn't look like the sample. They took photos of it and, yes, a lot of it was not representative of the sample -- it looked like a hodge-podge of wood thrown together. We asked Jim Dow, Schuchart/Dow's founder and principal, what he thought of it. He said: I looked at it and it sucks......bad I instructed Katie to track down some new samples We asked our interior designers what they thought, and they said: We agree and think it doesn't look good. The photos look much more random in texture and color compared to the sample. If it were just me and Gay, two inexperienced people, we'd assume that we just don't know enough to know that's how reclaimed wood comes. But Schuchart/Dow and NB Design Group have decades of experience. They didn't like it at all. So I called Pioneer Millworks and talked to their General Manager, Martin Brett, on the phone. He insisted that we don't understand what reclaimed wood is and that we just need to find someone who can finish the wood and it'll look just like the sample -- a sample he hadn't yet seen. I asked if I could send him photos of the sample and the wood to see if he still thinks the sample is representative of the wood we received. He agreed. I sent him these photos (the first is the sample, the second is the wood we received): [Photos are on my blog entry] Anyone can see that several of the pieces look like they were taken from a Home Depot and thrown in the mix. Only half of them have the rustic saw-cuts in them. Yet 4 of the 5 pieces in the sample have them. Martin Brett couldn't see that. He thinks it's just a question of color. [More info removed to be within Yelp's text length limit] I've re-posted as much of it here as Yelp allows. You can read the full post on my blog, which cannot be linked to to from Yelp because it violates their Terms of Service -- they claim it is "promotional". And they threaten not to delete the link, but to delete the ENTIRE review! So you have to go to my profile, find the link to my personal site and then go search my blog to find the post. All so Yelp can disallow a link in a review. Yelp doesn't understand how the web works. They also allow the 3rd review here, one that is obviously a shill for the company, to post a link to the company's site and that somehow doesn't violate the Terms of Service even though it can't be considered anything but "promotional". I guess you can provide promotional links on positive reviews but not on negative reviews. Yelp doesn't understand who their customer is.

Just got all the floors sanded and refinished in my home. The price was GREAT and the quality of…read morethe work was beautiful. No problems with quality at all. The best part was the whole house was done in a day, with one final poly coat the following morning. Easy guys to work with.

We recently had the asbestos floor tiles removed from our basement, which left a 100-year-old…read moreconcrete floor that was in pretty bad shape. Kate Roach of Flooring Plus helped me pick out some Luxury Vinyl Plank (LVP) to glue on to our concrete floor, and Jon Raetz came to install it. We couldn't be happier with the end-result! It looks great! And the customer service received thru-out the entire process from quoting to purchase to installation was superior. Because we chose some of their stocked flooring, their pricing was better than their competitors, too! Highly, highly recommend!

We had them install an they botched it, I had to co to Small claims where i won, now the business…read morerefuses to pay the claim making me have to find their assets (thanks state of new york crappy small claims laws) to get my judgment paid. Avoid them like the plague. NO WAIT call them and tell them you are not using because of this review, let them know we don't abide this crap in our community

would not recommend to do a small job. Had them fix 2 cracks in my porch pad it had a hole in it…read moreafter it dried and the cement canaled a little bit. called and left them messages to come out and fix it. They kept saying they would and never showed. Grantrd it didn't cost thousands of dollars but when you pay someone to do a job for you you want it done right or if theres a problem with it to atleast resolve the problem. Just really upset because i cant paint and epoxy my porch until they come and fix it! Will definitely not recommend this company.

Joe came out and looked at my basement and walked me through what is involved to tie into my…read morebasement plumbing to have a bathroom in the basement. I did not realize the work the work involved nor did I realize the dust and mess that it would create. He is very upfront and walked me through each phase and again embraced me for the dust that would travel through out the house even with the plastic tarps taped up to capture it all. The concrete dust was crazy and can't thank Joe and his team for doing an amazing job with the 4 days they were down there. From start to finish they were excellent and you can tell they were seasoned masonry tradesmen and new there stuff. They came highly recommended to us from a family friend and seeing their work on their website which is why we called. Thank you Joe and thanks for an awesome crew that did such a great job in our house. Thanks again, Brian

We tried to "do it yourself" sealing of our concrete patio and it looked splotchy. I called…read moreseveral concrete companies and Julie from Monty's called me back quickly. She was on her way out and said that she could stop by within the hour to take a look. She was at my home in less than an hour, explained to me what went wrong and how to fix it. I highly recommend them. They are a company that responds quickly and answers all your questions without trying to sell you anything that is unnecessary. Julie was so friendly and helpful.

Extremely disappointed. Scheduled aprox 3 weeks out to have my driveway done in arpox late July…read more2025. I was in no hurry . Was recommended by a school mate that supposedly did a great job. Well, long story short it got paved the week befor Thanksgiving. Thats to late in the year. Half the driveway came out like crap. I called with my concerns and was polite and patient the whole time. He said it was the quality of the ashfalt and sometimes that happened. He offered to seal coat for no charge later the following year. I was satisfied with that. After a few months into summer I sent him a text asking if he was still going to do it . He said he had not forgot about me. Never showed. Be careful! Now im stuck with a poor driveway from my hard earned money. *edit..it was nov 2024 it was paved and never showed up to seal in 2025 as promised*

We needed part of our sidewalk replaced because the old one had cracked and heaved. I sent a…read moremessage to Affronti Construction through Yelp, and Toby got back to me the same day. He came to look at the sidewalk, gave me a reasonable quote, and the sidewalk job was completed a week later. Toby and his crew worked hard all day and did an excellent job, leaving us with a beautiful new sidewalk. We have hired him to come back in about a month to reseal our driveway, and I am sure Toby and his crew will do a great job with that also. These are good people who work hard and do excellent work!

We are left feeling taken advantage of, shocked by false accusations, and want to warn others about…read morehow Jeff Bean treated us. I'm appalled by the way he rudely treats customers and gets away with poor workmanship. He did not honor our contract and is refusing to not only finish the contracted project, but to refund half our deposit that was to go towards it. He dragged this out over a year and left us in dismay. I would NOT recommend hiring him. Per our contract in 2021 he did 2 out of the 3 jobs he was hired for. We paid a deposit that was to be split between the 2 main jobs. He completed the first main job with poor workmanship, but did not return for the second main job. Despite numerous patient and polite attempts to reach him since then, he failed to respond. Finally he responded, calling us a difficult customer and that he refuses to do the work to fulfill the contract. Furthermore he threatened a restraining order if we continued to try to contact his business. After now reading other reviews, he has done this to others and will continue to do so. Please beware.

Contracted with Jeff to have the outside house trim painted, new shutters rehung, and inside…read morestairway wall paper removed and the stairway painted. We are VERY satisfied with his groups performance. His quote was detailed and competitive with two other quotes. He said the work would take a full week and was completed on time and on budget. The workers were professional and polite. The owner, Jeff, was on site during the whole job! In my experience, having the actual owner of the company present and actually doing much of the detail work, is highly unusual. Jeff takes pride in his work and that shows! I would strongly recommend Word of Mouth painting to anyone who needs a quality as well as honest painter. DTK Penfield ,NY