This operation seems like a fraud to me. I had read some good reviews about this shop.. especially for servicing an older problem Mercedes - like my early 2000s S500. It's laden with computers and touchy electronic time bombs. So, with the understanding that having the Mercedes Star diagnostic equipment Robert claimed would be a solution for evaluating the manifest headaches that are notorious for these vehicles, I brought it to him. I actually had some positive expectations - especially for being charged $100 an hour. Call me gullible. After possessing the vehicle for over a month,Robert turned it back over to me at a cost of over $1000. And, within 5 minutes and about two miles from his facility - the car became un-drivable. As far as I can tell, the only thing this shop has any actual expertise at is at overcharging you for, basically, nothing. He did change the transmission oil and fixed a door lock. But, apparently - no Euro Techie "mechanics" around here can fix these routine electronic issues with this car.. The local dealership here in Tampa says they may not be able to fix it either. The service dept. said I should take it to someone who understands older Mercedes. Mmkay? That's why I ended up at Robert Stuart. I'm quite perplexed by this. Perplexed by the fact so called "experts" claiming to have the proper diagnostic STAR equipment - can't seem to fix it. I'm perplexed by the total lack of any personal pride at being unable to perform and succeed at their purported field of expertise. And I'm perplexed at how these people get away with gouging you thousands of dollars for nothing... except wasting your time. And I'm puzzled at how Mercedes Benz can get away with selling an $85,000 car to consumers that simply can't be repaired. I don't get it. I mean, we used to be a society that could land guys on the moon. Now, we can' even get a damn car repaired. It's really sad. And it's getting worse - not better. read more