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    Robert W O'Leary, MD PC

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Medford Multicare Center - Old damaged furniture

    Medford Multicare Center

    1.0(6 reviews)
    3.3 mi

    I've been at the Medford MultiCare Center for about 3 weeks now the physical therapy staff is…read moreoutstanding the nursing staff lacks highly and so it's brought to the shower to take a shower I had to use the bathroom cuz I only dialysis I take a long time to use the bathroom which was not good enough for this Aid she kept coming in every 3 minutes and asking me if I was done I told her I will call you when I am done I asked to speak to a supervisor he was no better he was pushing me to get in the shower cuz I have other patients if you don't have the patience for this then you will not have the patience for me I told him if they don't have enough staff maybe you should speak to your boss and hire some more people were capable it's obvious to say it is not capable of doing this there were more concern with time that I'm going to take to take a shower then of my care I told them I can come back at any time that they would like if they have time for me to take a shower that would be more convenient for them he did not like that answer I was a foreman in a large construction company for 35 years I know how to treat and talk to people these people obviously do not how to run people or management they don't care they only care about how quick they get this done get in and out and avoid doing their job I wouldn't recommend this place to anybody I can't wait to get out of here seems like it's all about the money I give this place zero Stars I wouldn't recommend this place to a dying rat Star rating 0 ​

    This letter serves as a formal notice of grievance and a scathing indictment of the substandard…read morecare, administrative incompetence, and deceptive insurance practices observed at Medford MultiCare. The conditions and treatment my mother was subjected to under your "subacute" care were not only negligent but, in my view, bordered on medical malpractice and predatory financial manipulation. I. Administrative Misrepresentation and Insurance Coercion Upon admission, I was pressured into transitioning my mother from her established UnitedHealthcare Dual Complete coverage to straight Medicare. I was assured this was a "procedural necessity" and that Chana from Thryve65 would seamlessly restore her original coverage. I now recognize this for what it is: a tactical maneuver to prioritize the facility's payment security over the patient's continuity of care. As of April 6, the promised restoration of her plan was denied, leaving us with an unauthorized AARP Medicare plan. This bait-and-switch regarding a vulnerable senior's insurance is legally and ethically reprehensible. II. Gross Negligence and Safety Violations Despite my mother being a documented high fall risk with dementia, the facility failed to provide the most basic safety equipment. Upon arrival, there were: * No bed alarms; * No guard rails; * No walker (denied under the guise of "waiting for assessment"). The suggestion that the facility's solution for a fall-risk patient was to "put a mattress on the floor" is a staggering admission of a lack of professional standards and a failure to provide a safe environment. III. Chemical Restraint and Medication Mismanagement Most disturbing was the unauthorized and aggressive sedation of my mother. In response to her "sundowning," the staff administered a cocktail of Ativan, a Haldol shot, and an additional 50 mg of Seroquel the following morning--the latter of which was not prescribed by her primary physician. I arrived to find my mother slumped over in a wheelchair, incapacitated by what can only be described as chemical restraint. Over-medicating a dementia patient to simplify staffing duties is a violation of patient rights and basic medical ethics. IV. Deplorable Sanitary Conditions and Staff Incompetence The facility is antiquated, filthy, and staffed by individuals who appear wholly untrained. I was forced to personally bathe my mother because the assigned aide was "new" and clearly inexperienced. My mother was left naked in a cold shower room with barely lukewarm water--an experience that was both humiliating and physically dangerous for a senior. Conclusion Medford MultiCare is a facility that masks its lack of care with administrative pressure and medical mismanagement. I wouldn't entrust the care of a dog to this institution, let alone a parent. Be advised that I am documenting these failures for a formal report to the New York State Department of Health and the Better Business Bureau. Your "care" is a joke; your staff is clueless; and your facility is a liability

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    Medford Multicare Center - Old damaged furniture

    Old damaged furniture

    Medford Multicare Center - Broken floor

    Broken floor

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    Plaster unfinished wall

    Robert W O'Leary, MD PC - painmanagement - Updated July 2026

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