Me and my wife are very happy with our carpet cleaner guy. He was very proffesional and schooled us on the whole process. Shame on me for not remembering his name but I'm sure there all awesome if you decide to go with them. Great service with a great price. Beyond happy with them. I will most definitely use them and recommend them to everyone thanks read more

I got my carpet cleaned by another employee not too long ago, but I was hoping Rich (I think it was) would have came back and cleaned them for the second time, I ended up with someone else and they did a good job but I have yet to see Rich back over here (as I get my carpets cleaned pretty often) Rich is very friendly and he did the most amazing job on my carpets the last time I got them done by him. Such an amazing friendly carpet guy. Hoping to see him soon! Definitely would call Roberts Carpet Cleaning and recommend Rich for future inquiries!! read more

Very happy with their service. Price for carpets was a little higher than last time I had them clean them but they came out well, were on time and very professional. They also offered to clean my tile kitchen the next day and that came out better than expected and the cost was very fair. I will use them again. read more

Thank you Robert .. You did an amazing job at such a short notice. Rate was just right. Punctual and took a of us super fast with our needs. Highly recommend this company. Jessica and Nezz read more

Five star from start to finish. Robert is such a nice humble guy. Very professional! Was on time, cleaned carpets and installed baseboards. He also helped my parents. We will definitely use your services again soon and will refer you to our family & friends. Thank you so much Robert. read more

I do NOT recommend this company. They are very unprofessional and do not clean the carpet well. I booked them to come clean my carpet and it looked as if they vacuumed my carpet with water in other words they did not clean the carpet! They also left water and soap stains on my bed frame and dresser. And left dirty handprints on my bedroom doors.My husband called Robert and told him the situation and he said if they were to come back then they would have to charge me again ($200). He then blocked my husband from calling him. How are you going to get paid and not get the job done and then block your customer. You guys need to work on your customer service and carpet cleaning skills, because they are horrible. read more

Awesome! Awesome! Awesome! Great Price, Great People, & Professional Service. We needed new carpet & received an amazing price compared to other local places, & very prompt install. We couldn't be happier & definitely recommend their services. Will be using for all our future flooring needs! read more

I am blown away by Rob & his crew! We are selling our home and needed new carpet fast. My father in law scheduled with Empire but the soonest they could install the carpet was in 12 days, we needed it done much sooner. I panicked and called our realtor who recommended Rob so I called him in desperation, he came out right away to give us an estimate. His quote was $1,200 less than Empire AND he could do it the next day! The guys were here right on time and worked their tails off all day! We are incredibly with the results and the company. Kudos! read more

Great customer service and did the best job they could with my rug. Long story short the brought my rug back to life. Will be calling them back in six months read more

Just had my carpet installed and I have to say Sebastian did an amazing job!! The company did a great job from the very beginning. They called me back right away and gave me an estimate that was more than fair. They scheduled the install within a week and showed up early! Everything from start to finish was completely hassle free. I can't say enough good things about them. Thank you Robert, Sebastian and crew!!! I would give you more stars if I could. read more

Called and they were able to come the same day. They were punctual and took their time to make sure they got the best results. Gabriel was super sweet and very professional. They do a great job for a reasonable price! read more

Bob and his team do great work. Tracy is lucky to have local businesses like this. They'll do what it takes to make the customer happy. Great service with a smile and very fair pricing! read more

Great service, communication and prices! Thank you Robert helping us in such a time crunch!

This guy and his crew are the best!! Before I wrote my review I took the time to read a couple of reviews and couldn't believe the negative one. He knows his business well, is an expert at his craft and you have to pay for that service. If it was easy anyone would do it! You have to pay for that sort of that expertise. That being said his prices were fair and his workmanship was excellent. He was in and out in a reasonable amount of time, left the house clean and took care not to damage anything. I've already recommended him to others and will continue to do so in the future. Now that he is cleaning carpets with his new truck mounted system I will continue to do business with him well into the future. If I could give more than 5 stars I would! read more

Very friendly, great job cleaning tile and grout. I have used them for cleaning my couches and rug. Great company. Recommend

Awesome service and my carpets came out great! Robert was very easy to work with and the person who did the work was polite and quick!

The day before we moved into our place, we found that the carpet could be cleaner. I started desperately calling around on that Saturday but couldn't get through to anyone. Robert picked up and scheduled his technician to come the same afternoon. Everything was good again. Thank you, Robert and Jacob! read more

Very accommodating on fitting into your schedule. Needed a carpet cleaning with my move-out. They did not mess around, got carpet clean and smelling wonderful in a convenient timeframe. I have used them twice and so far have not been let down! read more

Robert's Carpet Repair and Cleaning service is outstanding. Robert is very responsive and got us scheduled fast. He sent Rich to repair one spot and clean all our carpets including the stairs. Rich did an incredible job, worked very hard and now our carpet looks brand new. Amazing ! Thank you Robert and Rich. read more

Awesome service. Sam was great! They were early and got done in a good amount of time. Price was very reasonable.

Robert came over to patch some damaged areas of carpet that our cats had clawed. He was on time, worked very quickly, and was pleasant and friendly. When the carpet was patched, you could never tell anything had been done. He even offered us a coupon for carpet cleaning in the future (which we definitely need with all our pets!) Will absolutely call him again for any carpet related work we need done. read more

2nd Time with Robert and I cant say anything bad. 2nd year in Tracy and already I've found a carpet cleaning service I will def use forever. Friendly staff, laughs, smiles...high energy. Actually loves what they do. Didnt mind my 5 yr old son asking him tons of questions. Lol thanks guys. read more

I contacted Rob on a Monday about a small commercial space (about 800sqft) that my company needed cleaned and he was able to provide me with a quote the same day (very reasonable pricing), and someone to come out and do the work on Wednesday that week. Rich came out and was finished quickly, the carpet looks as good as it possibly can for it's age and wear. We'll definitely be contacting Robert's Carpet for our future needs. read more

Robert was amazing! He was on time and ready to go. He smiled, friendly and was done in a reasonable time. The carpet smells great and feels wonderful! I would use him again and would refer him to everyone!!!! Thank you Robert!!! read more

I have been using Robert's carpet for the last couple of years. He has cleaned all of my three homes and is very nice and quick to reply to calls. Pricing is reasonable and he and his staff go above and beyond to exceed your expectations. You will not regret giving this company a call. read more

On time., Great Service., accommodated my last minute requests and got the job done efficiently. I'll strongly recommend this company for your carpet and tile needs. read more

I emailed Robert regarding a carpet install in a house that I would be closing on in a few days. He responed to me quickly and I set up an appointment with him to take a measurment. The day of the appointment he was a no show. I called him 30 minutes later and left a message. He texted me back a short time later and said that he was unable to make it. Ok? I cannot recommend him to anyone based on his poor customer service. read more

Robert was responsive when I called. He was on time, personable, and professional. He did a great job stretching and repairing our carpet for a fair price. read more

What a great professional! Robert's Carpet arrived when he said he would! His employees were right on time too. Job well done and we will definitely use him again. Highly recommend him. read more

If I could award TEN STARS to Robert's Carpet Installation I would! They have high expectations of themselves, and they live up to them. Their work is fantastic and they're experts at what they do. That is why they've been in business for so long. Robert's work is hands down the best. He just finished up a job for me, and it's the third time I've chosen them. In the past they've done carpet repairs in my homes, and this time it was for installation of a lot of carpet (my son's allergies/asthma required I replaced inferior/cheap carpet). Oh my gosh, do they work hard and more importantly, they are geniuses when it comes to anything "carpet"! My new carpet looks sensational, but more importantly, I know it will never buckle and wrinkle as frequently is the case resulting from poor installation. Rather than "fall" for the gimmicks of "$99" or "free" installations as some big box or other retailers claim to offer (believe me, it's marketing to make you feel like you're getting a good deal), I chose what's likely considered an unconventional way to purchase my carpet. Copious amounts of research revealed that I could buy superior carpet directly from Georgia (where most carpet is manufactured) and have Robert's (of course) install it. In some ways I was the general contractor. I hired Robert to collect the carpet and pad/cushion from the warehouse in Modesto and then they came and installed it. Robert is prompt, always returns calls and text messages, moves furniture if it's required (for a small $40 per room fee), and leaves your home in impeccable shape. By ordering the carpet from Georgia ( BTW, I was completely informed about what I was buying) and hiring Robert's to install it, I saved a bundle of money. For example, compared to what Costco would have charged for the same product and install, I saved more than $2K! Home Depot's cost was similar....ha! "Free installation" does not exist my fellow Yelpers! I also love my chosen Smartstrand carpet by Mohawk. It's soft as silk, it will not stain and by many, it's considered the best available today. It comes in a range of prices, colors and styles so you'll find something perfect. Google "the Smartstand challenge" to see how this carpet held up for three weeks in the Rhino's habitat in the Atlanta Zoo...it's amazing! I know this is a "wordy" review, but carpeting is an investment and likely if you're researching carpet on Yelp, you are an informed person and appreciate value of information. Don't hesitate to hire Robert's for any of your carpet needs: installation, repair stretching etc. You will be happy you did! read more

Robert has done all of our carpet service/installation/ cleaning needs for the last 15 years. Hands down he is one of the most experienced carpet professionals in town. read more

This carpet company does a really AWESOME JOB! Very friendly nice and easy going. Great pricing as well. Would defiantly recommend him to ANYONE!!! I'll see you again in a few months! read more

I would highly recommend Robert's Carpet Installation.Robert is extremely professional and provides excellent service!! If I ever need a job done on my floors this place is my number one choice! read more

Amateur cleaning.. the guy rushed through two rooms and once the carpets dried you can see the rushed work. Had to pay another company to get the job done right! And the guy steals my good pen when signing the receipt. Never again!! read more

Rich from Roberts showed up for our appointment on time and he is very professional. Came in, cleaned our carpets and they looks beautiful. He then scotch guarded. Carpet look amazing!!! Rich is such a nice guy. I would absolutely recommend them for anyone else. I have found my new carpet company!! Great Job!!! read more

Robert did an amazing job repairing our carpets! He was very kind and very professional! His prices are great and I will be calling him back to clean my carpets! Thank you Robert! read more

They did a great job! My couch hasn't looked this good since we got it. With two kids it was in need of a good cleaning. Thank you so much!

I was in need a minor carpet repair at a rental house of mine, to tack down a couple edges at the end of a hallway. He called with an estimate of $125 and I approved it, having not seen the damage. When my tenants later informed me that Robert was in and out of the house in less than 30 minutes, I felt the price was very high. I called and asked if he had an hourly rate, he said no. I said I thought $125 was steep for 30 minutes of work, to which he replied, "hey, you already approved it" He offered no explanation, just wondered when he was gonna get his check! So if you want to spend $250 an hour for carpet work, definitely call him!! read more

Robert did a great job and was punctual and friendly. After a scheduling mishap, Robert came and really went out of his way to make it right for us. I will be calling Robert again for services for sure. read more

Zero stars for customer service. Very hard to get a hold of him. Usually have to call and text 2 or more times before getting a response. First came out to give quote for tile cleaning, showed up 20 min late. Not personable, no friendly convo, in and out in just a few minutes. Not a big deal but not what I would I would expect from someone who wants business. Few weeks later we wanted to see what it may cost to have our flooring replaced in our 1,600sq/ft home with carpet and laminate. He came out, again, not friendly. Had no laminate samples, just a few carpet samples. I asked him for a ball park estimate based on standard carpet/pad and laminate just to get an idea. He said he could only provide estimate once we knew what material. I asked him if he had a show room where we could see other carpet and his laminate. We live in Tracy and he told me we would have to go to Hayward to see any samples. I find it odd that a businessman would not be able to provide samples to customers who are willing to give him business. I told him goodbye after that comment as we will not be driving an hour to look at samples. He then changed his tune and said he could send us pictures of samples or bring us samples to look at. That was in October and never heard from him since. I'm not going to beg to give someone business. He would have made a pretty penny off of us but we were glad we gave our business elsewhere. read more