Robert hooked me up literally with shortest notice possible. My old dog puked everywhere and I was need of a quick response to have my carpets cleaned. Everyone was unavailable until I called Robert. He said he had no openings and I explained my situation and he sent a tech by the end of the day. Honestly I think he sent his best guy SAM. SO happy! Sam was a bad ass. Talk about a great personality and a hell of a worker. This guy Sam works his ass off and did a great job. Thanks Sam and Robert !!! Sam also was going to go coach his basketball team I think at Tracy high after he knocked my carpet out. You guys are great and thanks again. read more

Robert and his team did an amazing job. Had carpet installed in the whole house at a great price and more importantly great quality. He was very professional and responsive. If you need carpet installed he will get the job done. Thank you Robert and Team. You have my referral for life. read more

We used this carpet service in May, 2022 and he did an excellent job. Carpets were steamed cleaned and look great. Good customer service.

I usually don't give bad ratings but here we go! Roberts carpet cleaning came out to shampoo our carpets and area rug. I have some spot in my back hallway which he got out but the smell of the carpet stinks. I do have indoor dogs let me tell you I keep them we'll maintenance. Well anyways my area rug came out horrible! Looks as if it was never shampooed! It looks horrible not to mention this was a expensive rug! So I send them pictures and call them! Well no response in 4 days! What kind of business is this? Well just look at the picture! read more

Robert's Carpet Cleaning - My carpet after cleaning! - Carpet Installation Near Me - Tracy, California

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Thank you Galvin! You did an amazing job on our carpets. We will be definitely using this business again!

Robert, I just wanted to thank you again for coming so quickly to our Rental in Hidden Lake. You did an amazing job with the repairs and the steam cleaning. Michael and Debbie Nadeau read more

Incredible work, as always, by Robert and his crew. Kind, courteous and industrious. I wish there were more words to add! Excellent work!

He was prompt, on time. But realized he Over charged me! He quoted me $109, then I added 1 room, so he said it would be an extra $20. The total should've been $129. He finished and tells me $149. I pay it, not realizing what he told my sister which was $129. I won't be using him again, it's the principle that counts. Job was okay... read more

DO NOT MAKE THE SAME MISTAKE I DID!!!! My carpets look worse after he "cleaned " There are rust stains all over my carpet Now!!

Carpet cleaning came out great! My service tech Rich showed up just before scheduled appointment and we walked through the house and went over the game plan. He was friendly and fast, yet did a great job. We even had a makeup stain on one bedroom floor and he used something to pull it all up. Highly recommend Roberts Carpet cleaning. Thanks guys!!! read more

Robert's Carpet Cleaning - Carpet Installation Near Me - Tracy, California

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I highly recommend Robert's Carpet for carpet installation. Robert and his crew were always friendly, professional, and prompt. They installed 2328 sq ft of carpeting and did it on our schedule. I believe that his #1 objective is to work with and please the customer. Thank you Robert and crew for your hard work and unparalleled customer service. read more

I Don't recommend these guys. They flaked on me twice! No phone call or text, just didn't show. Very unprofessional!

Rich showed up a few minutes early which was great. He explained the steps for cleaning my carpet and what to expect after. I live in a rental with the worst carpet so I had low expectations for how clean it would get. I was very pleased with the results and will definitely call Robert's again when I next need carpet cleaned. The coupon made getting this done work for my tight budget. Highly recommend! read more

Robert has done two different jobs for me in the last six months. The first was a home that I purchased in Tracy. The second was my rental home in Modesto. Both homes needed new carpet and new vinyl flooring. He did a great job on both homes. He was willing to work around my schedule. I was more than happy to write the check for him!! read more

Robert's Carpet Cleaning - Living room - Carpet Installation Near Me - Tracy, California

Robert's Carpet did a great job repairing and cleaning our carpets. They were able to remove stains that another company could not a couple of years back. I highly recommend Robert's Carpet for your carpet needs. read more

I gave them two stars because in the past I had no issues with service. I have referred them to multiple family members. However when trying to book again they looked up my home on Google to see Sq ft is more than 2000sqft however the whole house is not carpeted. You would think they keep track of repeat customers but guess not. So he quoted me via text and said $269 so I was confused as the last time I paid $170 (within last 6 months) so I said the price increase went up a $100 dollars. He decided to call me and said ok $229. However I referred to my sis and she has 4 bedroom that was empty and was charged less then my fully furnished home with the same type of layout. It's crazy the price points flacuate from person to person and day to day...as Many reviews are similar. I wish them well. Again I understand everything has went up but $100 increase is absurd. read more

I just moved into a house and the carpet didn't look clean, although they said they cleaned it #blankstare so I found Roberts carpet cleaning..... I called at like 11:30PM to leave a message because I needed them to come ASAP I just couldn't shake the smell of pet urine, I went to bed and woke up at 6:45AM to a text message confirming if they could come and clean my carpet, at 2:00pm.... Rich came and cleaned my carpets and did a phenomenal job, thank you so much will deff use this company again. read more

Robert took my carpet from a formal living room and replace my stairs. He added a new pad and WOW the stairs look amazing read more

Robert's Carpet Cleaning - Stairs with my old carpet. - Carpet Installation Near Me - Tracy, California

Robert gave us a quote on cleaning, re-stretching , replacing and or repairing our carpets due to a few stains. Robert suggested he clean the carpets to see if he could remove the stains. He returned a few days later and repaired the stains with the excess pieces from the restretched carpet area. You can't tell it was repaired. The carpet cleaning was excellent and Robert provided a great service and economical solution for our needs. I would definitely recommend his company and will use his services again. read more

Had Robert's crew replace a section of carpet in our bathroom area. Pretty easy job, nothing fancy, they did fine. It's not hard to find someone to do a basic carpet replacement. There were things I appreciated about dealing with Robert though that made me want to leave a review. He was very responsive to text messages. Made it easy to hire him, schedule the job, and ask a couple post job questions. I'm a busy guy, I appreciate that. He's very polite and his crew was friendly. All our text exchanges ended with him saying thanks. Customers notice things like that. read more

Responded immediately to my call. Quote was done over the phone. Was updated/reminded at appropriate times about scheduled service and arrival. Fast and efficient cleaning with powerful but quiet equipment. In less than an hour my carpet looked brand new. Highly recommend this business. read more

I have to agree with a lot of the reviews regarding the fair pricing. 5 bedrooms, two living rooms, hallway, and stairs... Honestly, thought the cost would be much more. But, besides the pricing, Robert did a great job, carpets look brand new! Another plus, he was able to come out the same day! I think we got lucky on that one :) Thanks for the great service Robert! read more

Eli was late, but he communicated this. He was thorough and was a pleasure to work with. Carpets did not dry within the 6hr time frame given, but we didn't expect it to during this colder season. Carpets look great and he was able to get out a stain that another company couldn't. Will be calling Eli back for future work. read more

So I contacted this business after coming across a promotion on the monthly mailer and got a voice mail a couple of times so i decided to leave a message, weeks passed and nobody called back. Company was highly rated so I decided I'd give it one final shot before moving onto the next and finally got an asnwer,  I let the guy know it would be the number of rooms based on their promo, stairs and hallway. Mind you, about 70% of my home is tile flooring, so were definitely well under the 2000sf carpeted space promoted. On the day of service a kid shows up ( nice kid but really?) I walk him through the home to point out the rooms that would be getting serviced, at this point he asked if we had gotten a quote from the owner, I stated that during my brief conversation with him I was under the impression we fell under the promo price. I told him to call his boss before he started spraying and so he did. Kid goes from the room where we were to a different room to have a private conversation with his boss about what he should charge me (really?), he finally comes back to re-negotiate based on the homes square footage posted on zolillow, mind you , boss doesn't bother once to ask to speak to the customer, just WOW!  I then again pointed out that as he could see majority of the home was NOT carpeted and to that he responds, with "We charge based on the entire sf of the house not what we're cleaning". Unbelievable, guess I should have figured that much from a company that doesn't even bother to respond to voicemais. read more

Robert's Carpet Cleaning - If 2000sf can't be done for $159 as advertised it shouldn't be advertised. - Carpet Installation Near Me - Tracy, California

Responsive to request for service. Available quickly. Showed up on time. Did a great job. Payment options are easy. What more can you ask? So glad I was able to use a local small ( I assume) business. Would not hesitate to call in the future. Thank you Robert's! read more

This is the 2nd time I get my carpets cleaned by Roberts & they have done a great job both times. Very professional, friendly & affordable. My carpets look amazing. Thank you so much for your hard work & professionalism. read more

Fantastic company with great service. Had them clean two homes in Tracy and I'm very happy. Today's worker was Jose and he was very nice and kind. Thank you! read more

Twice these guys flaked on me. After the first time, he texted me and said "I missed our appointment, can I come tomorrow morning" never said sorry. I told him I couldn't do the next morning and threw out a couple of times that would work, we scheduled it for 8am the following week, I confirmed the day before and guess what... he didn't show or call or text! I arranged my schedule around these appointments both times! against my better judgement, I gave him a second chance. I would not recommend them based on the customer service. I can't speak to their work! Very unprofessional! read more

I just had the team from Robert's Carpet Cleaning do a repair job on a section of carpet that had previously been cut and they were great! Professional, courteous, efficient, tidy and reasonably priced. I would highly recommend them! read more

Our carpets were atrocious, but not anymore. He did an amazing job, and now our carpets look almost brand new. From start to finish it took about two hours (as we have a very large home). Our two young children and two dogs did a number on our carpets, and now you can't even tell we have either one. Great job and friendly service. Thank you! read more

Robert's Carpet Cleaning - Play area where the kids and dogs play. - Carpet Installation Near Me - Tracy, California

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I'm very happy with the carpet and tile floor cleaning service provided by Robert's Carpet Cleaning. Sam was on time and did a great job! He's a very nice guy. Highly recommend! read more

Robert really helped after we had water damage to our home. He not only was able to replace carpet and repair wood, he also got water damage expert out to or house fast. There where a lot of small jobs and finding someone to do them all would have been hard Thanks Robert read more

Very unhappy. I was scheduled for a cleaning of carpet for stairs and bedrooms for a spacific date/time. I even prepaid, tip included (my mistake) for someone who NEVER showed. They didn't call, they didn't answer my calls nor my texts. My home currently sits in a state with everything on the beds so the floor is clean and noone to clean the carpets. It's now 3PM and there has been ZERO communication regaurding my appointment I had set with this company. If you're looking for a reliable company, count this one out! read more

Rich came early, was very thorough and took his time. He made my carpets sparkle! My husband and I are very happy with the service. Thank you so much! read more

Ive used this company several times, usually they respond when I text them and show up on time. This time they say "not available until Thursday, I respond "ok" expecting to get a time because I just stated "early" Thursday came and I get another text, "available Tuesday" . dont know what happened to this company but there are plenty of carpet cleaners out there, guess I'll hit up one of them read more

I went to schedule a second appointment since its been six months since my last carpet cleaning and I realized that I never wrote a review for the 1st one. These guys are phenomenal! I used to work for a carpet cleaning company, so when I called to request a quote for the full house, including stairs, three area rugs and two couches - I had a number in mind. I was shocked when I was quoted less for all the work than what I was expecting to pay for the area rugs alone. And when I said as much, he told me that he was not in the business of ripping people off but rather building long term relationships with clients - by charging a fair price and doing a good job. (I don't usually refer to people as "he" but it's been so long since I had the work done, I don't remember the name of the person I had originally spoken to or the name of the person who came out to do our cleaning - but my interactions with both were great) It took hours to get through all of the work because we have a smelly little dog that sheds a lot - but the technician took his time and cleaned all of it extremely well. And now, six months later as I realize that my couch is starting to smell beyond what Febreeze can fix (thanks smelly little dog!) - I'm scheduling another appointment. Carpets are supposed to be cleaned every six months and if the work and prices remain as great as they were the first time, Robert's Carpet Cleaning will be my go-to place every six months. Thanks for the fair pricing and a job well done! read more

I would highly recommend this company! Not only did Robert do a awesome job getting my carpet looking like new again but he was very professional had great pricing. He also showed he cares about his customers by practicing social distancing and wore a mask on the entire time. read more

I have to say, Robert is a very patient man. I have been in contact with him for over a month to set up a time to clean carpets on a house we were buying. The dates were always changing and communicating with him was easy and he was very flexible with enough warning, even the morning of the same day. When I was able to get a time for them, the guys he sent, were very professional and friendly and did an excellent job. I highly recommend using Robert's Carpet Cleaning. read more

Our carpets look great!! First time in years we have had them cleaned and Michael focused on the spots, treated them, scrubbed and they are gone!! Robert's Carpet Cleaning did an excellent job!! Plus they were quick, in and out and the carpet looks like new!! I can't wait till the hubby gets home. Best money spent in years!! Thanks, Robert & Michael read more

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I needed someone to repair a large corner of a bedroom in our rental before moving that our dog tore up.. Needed the padding to be fixed, a patch and resealed in several spots. I sent pictures to Robert and he responded quickly with a quote of $225 and was at my house the next day to fix it. He drove all the way to Ceres from Tracy and was finished in about an hour. Carpet turned out great and looks like it never happened! Was very pleased with his professionalism and quick work! Thank you so much Robert! read more

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