On 28 March 2026 while traveling to Tulsa Oklahoma from Medina Minnesota with my three sons and…read moredog, my GMC Yukon transmission disintegrated on I-35. I was stranded on the side of the road about thirty miles from Independence Missouri. My insurance Company notified a towing company who had the vehicle towed to Robertson GMC. The dealer ship was concerned that my family was stranded so they sent a man named Ray with his SUV and picked up myself, the dog and my three boys and took us to the Bass Pro shop in Independence Mo to wait for my father to drive from Tulsa to Independence to get us and take us to Tulsa while we waited for our Yukon to be repaired. Since it happened on a weekend the repair could not begin until Monday. I have to acknowledge Chris the assistant service manager who came in on his day off to sort out the details of repairing the vehicle so they could hit the ground running Monday morning. Now that's customer service. The assistance and caring attitude of this dealership sets the standard for customer service. I would like to thank Mike Robinson for setting the cultural climate of excellence, compassion and unity that this dealership operates in. The cohesiveness and team work I experienced by those employed there is a rare commodity these days. I want to publicly recognize Robbie Brook Service manager, Chris Assistant Service manager, General Manager Tim who called Ray to transport us to Independence and Roy Gates who drove us. Chris kept me informed about the progress of getting a new transmission installed and working with the warranty personnel. To say the process went smoothly would be an understatement. The process was flawless and the new transmission was installed in an expedient manner. I also want to thank the mechanics who installed the transmission for their expertise and knowledge. Your excellence in service is commendable. I picked up my Yukon Wedensday and drove it back to Minnesota. I am happy to say we have had no issues with as of today 3 April 2026. It is operating flawlessly. I highly recommend this dealership and the culture of excellence they have set for their community. Thank seems insignificant, but it is from the heart! KWE Tulsa Ok

This was the easiest and stress free car buying experience I've had in a long time. Jordan and…read moreTerrence were amazing and I would highly recommend this dealership for your next vehicle purchase. I'm loving my K4!

I found a car I wanted Wednesday evening and everything was ready to go by Friday afternoon!…read more This is my first time buying a car by myself and I was extremely nervous, since the car I had before this lasted almost 10 years and was a gift from my family during college. I was very sad to say goodbye, at the same time excited to pick out a vehicle that fit my current lifestyle. Riki took great care of my family and I these past few days and I am extremely grateful for every question he answered, while assuring that this vehicle should be just as good to me as the last. I couldn't be more happy with my purchase and how smooth the process was. I will definitely be back for regular maintenance and maybe just some hot chocolate because the machine in the lounge is the best! Thank you Lexus family for everything!

Okay, update on the non-existent oil leak these crooks tried to sell my wife on: 10 mos later…read moresince their abhorrent attempt to steal $5700 from us and the 2021 RX 350 has never been low on oil and never seen a single spot on the driveway. Any logic tells u there never was a leak! But the greedy, unethical service manager--who obviously gets a $ cut from any service he upsells--was hard-selling my wife that the engine would be ruined if we didn't let them drop the engine and fix this ghost leak. Terrible that u spend over $60k at a dealer for a new vehicle and they thank u by trying to steal from u! The sales side seems like solid people. But the service side are straight up crooks. Predators who see a woman and assume she is so clueless she will just open her purse without question. No one should ever trust this place. We are going to buy another Lexus--an SUV and willing to spend $30k more than our RX350-but will drive hundreds of miles out of our way to not give another dime to Hendricks! You would be wise to do the same.

Nice young man Sam got me right in a new truck. Went in not entirely sure what I was looking for…read morebut Sam was extremely helpful and upfront about everything no b.s. I'd say ill be back soon but I think ill be driving this sucker for a long time!

2nd Purchase in 5 years! Sure it is fun to shop for a car…read moreonline, but do you really want to buy it out of a vending machine or off the back of a delivery truck? Take the time to visit Luxury & Imports. Celso Rivas was like a counselor showing me the pros and cons of the different models I was test driving. Once again found the perfect used vehicle for me at a reasonable price!

I requested an oil change and tire rotation as it had been 5,000 miles since the last time I had…read morethose services performed. Automan/Autoplaza called AFTER they had performed the tire rotation and questioned my logic in performing this service multiple times. Then, he said that the tires were worn out and he just couldn't figure out why, but maybe it was out of alignment. The tires had 42,100 miles on them, and they are rated at 45,000 miles - original equipment on the 2016 vehicle. Rotation at 5,000 miles is standard and recommended by Nissan. So, a repair shop worthy of my continued business would have stopped the rotation when taking the first tire off the car, prepared a quick quote of 2-3 tire options and called me to say that they thought it needed tires and perhaps I would consider that rather than the rotation. Not this guy. Charged $45 for a tire rotation he couldn't rationalize. Was bewildered how my tires may be worn out. Suggested there was something wrong with the car, but offered no evidence to that end. Didn't bother to spec out replacement tires for me (even after I asked him to do so and gave 45 minutes before I came to pick up the car.) Services were pricey - my car takes synthetic oil, but they charged over $27 more for this service than my previous mechanic. The dealer where my wife gets her car serviced does a synthetic change including tire rotation, multipoint inspection, and fluid top-off for about the same price I was charged just for the LOF at Automan/Autoplaza. The scratches on my door will buff out, I'm pretty sure. And, I did contact through the "contact us" option on their website and have received no response.

I used them for an insurance claim. They painted my car a different shade of white and didn't match…read morethe rest of my car. After taking my car to a different shop this time, I realized they didn't do things that were supposed to be done when replacing an ignition. I don't think they set me up for success when I used this shop. I know someone else who has also used them multiple times for motor issues and continue to have problems after investing a lot off money into this shop. The people are friendly but seems like they aren't precise in the work they do, especially when this work is a lot of money out of pocket.

I've been coming to Hyde Park Service for years now. They're a no nonsense shop. They don't try to…read moreoversell you on unnecessary upgrades or fixes. They repair what's important, make suggestions for things that may require future attention, and don't leave you broke. Oil changes are waaaay faster here than any "jiffy" place or dealership. And they won't cost you an arm or a leg. Everyone here is super friendly and easy to work with.

I pulled in parking lot to inquire about safety check required to renew car license. The manager,…read morewho had a facial expression like he had a terd stuck sideways, walked up to my car. I had been on hold with the licensing department for 1.5 hours and of course they finally came on at the moment I pulled in the lot. This was first time renewing license in MO and it is complicated! Anyways he treated me like I was a leper. After going inside and determining that I would have to go elsewhere because their availability wasn't till Thursday next week I got in my vehicle and was trying to find an address for another place safely out of traffic. He walked up to car, still with painful expression to tell me that they will need me to move to back cars out. They weren't backing any cars out right then. Just a grumpy socially awkward jerk.

Drake, Mark, and Mike have been very professional and compassionate throughout my journey into a…read morenew vehicle. There were some concerns with the first vehicle. As soon as I let them know what the issues were they worked as a team to resolve them and were able to save me over $110 per month in the process. The initial vehicle was pulled aside and I was able to drive one off the lot that is better all around and $3,000 less. I'm very pleased with how accommodating this team has been. I would suggest giving them a chance. I want to give a special shout out to Drake who went above and beyond. Thank you OpenSource Autos! I love my Santa Fe!

Great team! Had everything prepared when we arrived. Great car! Wonderful service! Contacted Open…read moreSource by phone, communication was great, sent Carfax and worked with our schedule. Thank you so much!

Our experience was extremely disappointing. After we looked at the vehicle and were preparing to…read moreleave, a salesman came out of the office and started yelling at us, claiming we were blocking his driveway -- which we absolutely were not. When we tried to talk things through, he responded with profanity directed at me and my son. There are plenty of dealerships to choose from, and this is one I won't be returning to.

I just bought a 2006 Lexus LS 430 from KC Auto Connection (5232 Merriam Dr, Shawnee, KS), and the…read morewhole experience was outstanding. This was a car I've wanted since it was new, and Tony Hatmaker, Dion Monroe, and Henry Frazier made that dream a reality. They were professional, easy to work with, and even arranged shipping--my car arrived in just two days and was exactly as described. I couldn't be happier. Huge thanks to the team for making this such a smooth and memorable purchase. Highly recommend them if you're looking for a trustworthy dealer. Check them out at kcautoconnection.com or call 913-210-4900--they truly go the extra mile!