Roberts Flooring &amp; More

Merit Carpet One has an amazing selection of carpet. I was able to find exactly what I wanted and…read moreto top if off the installation was amazing and professional. John and Nick, a father and son, did a beautiful job. They were careful and did a beautiful job of installing my carpet. I left our great room to get something, and when I came back, the carpet was seamed. I could not find the seam. They are wonderful! Thank you!

Poor customer service. Carpet remnant left when new home was finished DOES NOT match my master…read morebedroom carpet, but does match the 2 guest bedrooms. I needed to make a repair at the doorway that was widened to accommodate wheelchair access from the master bedroom to the master bath. Merit's representative, Isaiah Parham and I agreed to repair carpet taking swatch from my master bedroom closet that would match existing carpet. In addition I had 1 piece of laminate flooring that bubbled on the surface needing replacement. I had extra laminate for that repair. I subsequently was quoted $800 to make the repairs. This, in my personal opinion, is a very outrageous price given it should only take 1 hour max to make both repairs. Due the lack of good faith in providing reasonable pricing for this repair, I would never ever recommend Merit Carpet due to their lack of basic customer service.

Like It Never Happened Home Remodeling

2.3

Around Dec 2024/January 2025 i hired chris to do alot of work to my home from the hurricane in…read moreSeptember 2024. Did alot of great work and some extra stuff in the beginning. But eventually stopped showing up or even contacting me. There was always excuses. Also he stood in my yard many times smoking marijuana. Im positive alot of materials abd other supplies i bought were taken by him. He never returned my house key and i have changed my locks since. I have hired another contractor who is going above and beyond to ensure im getting what i pay for this time and arent out THOUSANDS that ill never recover from this "man".

This not a legitimate company, I paid 2,400. as down payment to have my bathroom remodel, that was…read morea few weeks ago , they never did the work or returned my money,if this not stealing and taking the advantage of Seniors,I don't know what is,Shame on anyone who supports this kind of behavior!!

Augusta Flooring

Very happy with the service and attention I received during my recent dealings with Augusta…read moreFlooring. Special ordered Karastan wood flooring, and while the complete order was slightly delayed due to T molding supply chain issues, Anthony at least kept me abreast during the entire process. Delivery itself, once materials were available, was on time, efficient and accommodating. Pricing was very competitive. Will use again for sure!

From walking into the store, I knew I was at the right spot. Kay acknowledged my presence but was…read morehelping another customer and just let me look around. When Kay became available, she checked in with me, answered all of my questions and pulled some samples. She later came to my house measure, make some recommendations, and provide pricing info. I later ordered my product and scheduled the install. The team went above and beyond to turn my house into a home. Joshua and Nathan did a FABULOUS job with my house and taking care of all of my belongings! The customer service alone was Phenomenal!

Romero Trade Partners

3.7

Great work. He remodeled our house earlier this year and it's absolutely beautiful. Bathrooms,…read morekitchens, flooring, walls opened up. Very professional with great attention to detail. Months later, I asked him about something he installed and he was there the next day checking it out. (Turned out the problem was our water heater, nothing he had done). Would use again.

Mr. Yo and his entire team are a wonderful group of professionals. They listened to what I wanted,…read moreand made appropriate suggestions. My hot patio is now a beautiful sunroom with a really nice cedar pergola. Everything is quality work, and I appreciate the one year warranty. Any little question was always addressed immediately and with respect. I love my new oasis! Thanks for a job very well done!

CertaPro Painters of Augusta, GA and Columbia, SC

4.2

(29 reviews)

Terrific job! Isreal and his team did a fantastic job! As did everyone- the whole process went…read moresmoothly. Highly recommend!

CertaPro painters(in general), and Tech Rodney(specifically) did a fantastic job of painting at our…read morehouse. Glad we hired them. Would hire them again.

Sparkle Maid Cleaning Services

4.3

(11 reviews)

We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Brads Handyman Services

This guy's were Awesome! I really appreciate the work. And good work at that! These guys are…read morehonest! They were on time. Communicated with me even recommended and advise me on things. Good guys with great big hearts. Prices are right too!!! I recommended Mr Brad an his crew! Hired them for painting and Boy they had my doors looking brand new! They did a few other things and was quick!

From the owner: We do work to satisfy our costumers. The job is done when the costumer is completely satisfied.read more

MRLane Cleaning and Airbnb management

Working with MRLane Cleaning was a pleasure. She was very flexible and always willing to…read moreaccommodate my changing schedule, showed up on time, very professional, and did excellent work for an unbeatable price. I highly recommend her service.

From the owner: We provide residential, commercial cleaning and Airbnb property management. read more

The Paint Guys

(4 reviews)

We recently had Derick and his crew paint several rooms. They did an outstandingly job . They were…read morevery efficient and neat. They finished quickly. We will be using them to paint the test of our house. Highly recommend.

The paint guys did a great job of painting our master bedroom, kitchen, dining room and upstairs…read morehallway. They worked quickly and efficiently. The price Derick Smith quoted us was significantly lower than other quotes. The whole crew showed up ready to work every day. We will hire them to do the rest of our house in the fall. We highly recommend The Paint Guys.

Neal's Landscaping And Lawncare

(4 reviews)

I requested they redo my mom's garden which had been neglected for several years . they did a…read morefantastic job within a quick amount of time. He was great about asking what kind of plants she liked and sent me photos of what they were going to plant .I highly recommend Neal's for landscaping.

Neal and his son did an amazing job. My front and backyard needed some weed pulling as well as…read moregetting the lawn cut. New homeowner with a newish lawn (10 month old). Neal was able to contact me as soon as I messaged him. He was able to visit my house, provided a reasonable estimate and scheduled a service. Neal was able to provide sound advice on the amount of lawn irrigation needed (# of times a week and duration of water), and lawn care plan (weed, fertilizer and etc). Overall, the yard looks great, cleaned up and at a reasonable cost. The plus side is that he is local and a small business!!!

A Cut Above Painting

After 4 separate jobs totalling nearly $30,000, I can attest these guys do great work! Easy to work…read morewith and call backs handled promptly!

From the owner: A Cut Above Painting Co. stands out with its commitment to quality, professionalism, and customer…read moresatisfaction. As the only non-franchised local painting company with nearly 200 five-star Google reviews, we take pride in delivering personalized service and expert craftsmanship. Our skilled team ensures every project meets the highest standards through meticulous prep work, precision, and attention to detail. We prioritize clear communication, reliability, and respect for our clients' homes and businesses, making the painting process smooth and stress-free. Whether it’s interior painting, cabinet refinishing, or exterior transformations, we bring experience, efficiency, and a customer-first approach to every job.

E-Z Roofing & Construction

(4 reviews)

E-Z Roofing is one of the best construction companies I have ever worked with. They are…read moreprofessional and do not price gouge, even in the post-hurricane mess of Augusta. They are upfront and honest about costs; while they aren't the least expensive, I will gladly pay more for the top-notch service we received. Once you agree on a project price, that is exactly what you pay--no surprise changes. You can reach a real person, schedule an appointment, and get a quote without having to "babysit" them like so many other companies. They ensure the customer is taken care of; even when you don't want to hear the hard truth, they are honest and guide you to the best outcome within your time and budget. They have a 24/7 answering system and someone gets back to you every time. Their subcontractors are fully vetted and just as professional as the primary project leads. They perform a final walk-through before any invoicing and will come back to correct any issues without heartache or extra charges. I have referred every one of my friends to them. The office and quoting staff are so friendly, and I love that they have a physical office where you can walk in and chat. I've even seen firsthand how well they celebrate and treat their employees. Your account manager is a one-stop shop for all questions. They ensured we preserved our roof warranty following the second tree that hit our house in 2025. They have been flexible, moving projects around to meet our needs when possible. I cannot express enough how thankful I am to have a community partner that cares for my home as much as I do. THANK YOU, E-Z Roofing and Team. This was our third job with them, and we will be starting number four soon!

Everyone I had the pleasure of working with from front desk to multiple workers on site for my on…read moregoing projects were amazing and professional and courteous!

Handyman by Blaine