Edit: 7/1/26 Updating my review to note that I have not been…read morecontacted by Geber as noted in the response, but at this point there's nothing more that can be done. I am also attaching the correspondence with SilverRock noting that the claim was approved on 5/12, the day after submitted, which contradicts the company's response as well. At the end of the day my biggest issues were with the lack of honesty and transparency, so I feel it's only appropriate to add this to my review. Unfortunately, I cannot recommend Gerber based on my experience. The staff was always courteous, but the overall process was disappointing. My vehicle was dropped off on May 7 with an estimated repair time of about two weeks, and I was told May 28 would be the absolute latest completion date. Instead, my vehicle remained disassembled for weeks, multiple promised completion dates were missed, and I ultimately didn't get it back until June 15. Communication was the biggest issue throughout the process. I frequently had to reach out myself for updates, and we were given conflicting information about the repair timeline. We also experienced repeated issues with the rental authorization, resulting in multiple calls from Enterprise while we were on our family's vacation because the authorization had not been submitted correctly. When I finally picked up the vehicle, the repair was not actually complete. The newly repaired bumper was not sitting flush and could be pushed in and out, requiring me to return the vehicle for additional repairs. I also found new scratches around the replaced "Elevation" emblem on the rear hatch that were not present when I dropped the vehicle off, adhesive residue left behind from the repair, and the driver's area was returned covered in dust and debris from the repair process. I appreciate that the staff remained polite and ultimately addressed the bumper issue, but what should have been a straightforward repair turned into more than a month of delays, repeated follow-up on my part, and a second repair visit. I hope this feedback helps improve communication, quality control, and attention to detail for future customers.

Amazing service! Very happy with my car absolutely astounding.How they got the dents out.read more

I needed my F150 my mechanic recommended Chris Harris/K&B. I called Chris who who was busy at that…read moremoment but said he would be there within 45 minutes. was there in 42 loaded up my truck efficiently got it to my shop 12 miles away and charged me less than I expected. He treated me with courtesy and respect. I don't but when I do, I will be calling Chris. I absolutely recommend his services, give him a call.

Having your vehicle towed is always a crappy deal, but K & B staff only compounded matters, as if…read moreon purpose. They were not only rude, but downright mouthy! Just read the owner's defensive comments on this site. Showing respect.doesnt cost a cent. Wish I could leave Zero stars.

Very prompt and did excellent work. From scheduling to installing the new windshield, everything…read morewas great.

Such a great service! My windshield was cracked very badly by a big rock and desperately needed a…read morewindshield replacement. My insurance did not cover the cost because I did not have comprehensive coverage (lesson learned). I spoke to a nice man on the phone and was able to schedule a next day appointment. The installer was a pro that came to my house. He was detailed and quick. I'm so glad I went with this company and not the other big name competitor. The price was great deal. I recommend this place to anyone looking for quality service at a reasonable price. I will continue to use them in the future.

I can't say enough good things about my experience with E & E. Bryan was so kind and helpful,…read moreanswered my panicked call before they even opened, talked me through the process while answering all my questions, and quoted me an excellent rate. He showed up quickly and got the job done quickly, too! Him showing up to my office to fix my flat tire saved me a ton of money on towing costs as well as valuable time. I recommend them without reservation!

We blew a tire on a pot hole at almost 8pm on a Saturday night an hour away from here. The owner…read morereopened the tire shop and sent over his father to change the tire for us keeping us from being stranded 600 miles from home. He had the tire replaced and put back on in less than 30 minutes. Price was also very reasonable for the extra service. Great people. Everyone we talked to was kind and considerate. They also offered a tow for the 50 miles at a SUPER reasonable price, though we risked it on a donut.

I was visiting the area recently and hit a huge pothole off I-95 and immediately busted both…read morepassenger tires. The closest Tesla dealership is almost 90 miles away so I had to find the fastest tire replacement possible so I contacted this company. Initially, they were responsive and fast but the technician ended up damaging the rear wheel. I took pictures immediately after I pulled over and clearly no damage but very visible after the install, which I mentioned. The technician denied it, stating he'd damage both wheels as if he couldn't have made a mistake on the first replaced which was the rear and corrected when installing the second. He also suggested to take the tires off and I pay a $400 service, completely asinine. I couldn't sit and argue with him. Got in contact with his manager/ owner Dave who stated he'd look into it and had no problem paying for the service if his guy damaged it. There are white marks on the tire directly across from the damage on the wheel. This corresponds with an issue with install. I was only asking for 10% refund of the total cost of the service for these cheap tires that were installed. It's the lack of accountability and tried to blame the tow truck company. They used soft straps and looped through the wheel, never touching the edges of the wheel. People make mistakes. Also, Dave stopped communicating with me after I provided the photos and tow info as he requested. It's bad customer service and business practice. See photos.

Awesome service. From start to finish great customer service, Reasonable price and most importantly…read morespeedy on time Service.

I reached out to this business on May 20, 2025. I was very impressed because he was quick to…read morerespond to my inquiry. He told me in the text message that he charges $185.00 to come out, (cash only) which includes his diagnostic fee. I told him I wouldn't be home but left the instructions for the key along with the payment. On May 21, 2025, he first diagnosed one issue, then I questioned him about the coolant leak, then he said what the issue was and not to worry about the previous diagnosis. I am quite disappointed because he has failed to follow -up. He told me that he would contact me on yesterday afternoon, no call. I texted him on May 22, 2025, and I called him, he said he will call me back. At this very moment, no return call. I am assuming my business isn't important to him, but yet you gladly accepted the $185.00, or shall I say $190.00.

Called for our daughter who's attending college. Found the part, replaced it and had her going…read moreright away. Reasonable price and easy to work with. Highly recommend. Available 24/7.

Summer in Cola. so of course the AC goes out. Had it fixed by noon. Explained all and what to do…read moreif it went out again(like due to leaks). Been 6 weeks of hot weather and still blowing cold. Fair price and it stays fixed. Good folks. 2003 Camry .

Overall great people!!! I've had some work done to my truck in the past year through them and they…read morehave been nothing but wonderful! I had a major oil leak and they replaced it and I've since had no issues. I go in regularly for my oil changes and any other issues I can take it to them and get a quote and date for when it can be repaired. Excellent business!